The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, April 23, 2024, between 11:00 AM and 12:00 PM Eastern US Time.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, April 23, 2024, between 10:00 AM and 11:00 AM Eastern US Time.

Our journey to improve Quickbase and your product experience continues.  The Quickbase team will be performing planned maintenance to upgrade the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.  For more information on the enhancements and bug fixes in this upgrade, check out the release notes.

Our journey to improve Quickbase and your product experience continues.  The Quickbase team will be performing planned maintenance to upgrade the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.  For more information on the enhancements and bug fixes in this upgrade, check out the release notes.

Starting around 9:39 AM Eastern US Time, requests to the following services are experiencing performance degradation: Data Analyzer, Performance Optimizer, Performance Insights and Data Scanner.  

We have identified the issue and are working on a resolution as soon as possible. 

We have deployed a fix for this issue. 

This incident is closed.

We will provide a root cause once it's available.

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Thursday, April 11, 2024, between 2:00 PM and 3:00 PM Eastern US Time.

This incident is closed.

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Wednesday, April 10, 2024, between 11:00 PM and 12:30 AM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Wednesday, April 10, 2024, between 12:00 PM and 1:00 PM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Wednesday, April 10, 2024, between 11:00 AM and 12:00 PM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Thursday, April 4, 2024, between 11:00 AM and 12:00 PM Eastern US Time.

This incident is closed

The Quickbase team will be performing maintenance to update the infrastructure that handles the EU Instance of the Quickbase platform.  Quickbase EU may be unavailable for a period of time during this maintenance.

This maintenance window will be: Tuesday, April 2, 2024, between 2:00 PM and 3:00 PM Eastern US Time.

This incident is closed.

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Tuesday, April 2, 2024, between 1:00 PM and 2:00 PM Eastern US Time.

This incident is closed.

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Monday, April 1, 2024, between 11:00 PM and 12:30 AM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to update the infrastructure that handles the EU Instance of the Quickbase platform.  Quickbase EU may be unavailable for a period of time during this maintenance. 

This maintenance window will be: Monday, April 1, 2024, between 2:00 PM and 4:00 PM Eastern US Time.

This incident is closed.

Our Quickbase Community forum, community.quickbase.com, will undergo planned maintenance between April 1 – April 9, 2024. During this planned maintenance, Discussions will be read-only. No new Discussion topics can be created and existing Discussion topics cannot be replied to.

Maintenance is in progress for the Community site. Intermittent interruptions will be expected until migration steps are complete.

This incident is closed.

Ensuring your data is always available takes planning and action. It’s action time now and the Quickbase team has fixed the following issues:

• Date filters in table reports weren’t showing dates properly for all formats.
• Color-coded formula URL buttons were not displaying properly in table reports. There was a similar issue with URL fields where these weren’t displayed color-coded.
• HTMLToText() was not recognized in the formula editor.

This maintenance window will be: Thursday, March 28, 2024, between 2:00 PM and 3:00 PM Eastern US Time.

This incident is closed.

Ensuring your data is always available takes planning and action. It’s action time now and the Quickbase team has fixed the following issues:

• Date filters in table reports weren’t showing dates properly for all formats.
• Color-coded formula URL buttons were not displaying properly in table reports. There was a similar issue with URL fields where these weren’t displayed color-coded.
• HTMLToText() was not recognized in the formula editor.

We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Wednesday, March 27, 2024, between 11:00 PM and 12:30 AM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Wednesday, March 27, 2024, between 12:00 PM and 1:00 PM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Wednesday, March 27, 2024, between 11:00 AM and 12:00 PM Eastern US Time.

This incident is closed.

Our journey to improve Quickbase and your product experience continues.  The Quickbase team will be performing planned maintenance to upgrade the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.  For more information on the enhancements and bug fixes in this upgrade, check out the release notes.

This incident is closed.

As of 11:42 AM Eastern US Time, the Quickbase US platform is unavailable.  We are actively investigating and will provide an update within 30 minutes.

As of 11:47 AM Eastern US Time, the Quickbase US platform has recovered and performance has returned to normal.  We are investigating the root cause of this incident and will post an update once we have it.

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team fixed an issue where calendar reports were not displaying all the expected events.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Sunday, March 24, 2024, between 7:00 PM and 8:30 PM Eastern US Time.

This incident is closed.

Our journey to improve Quickbase and your product experience continues.  The Quickbase team will be performing planned maintenance to upgrade the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.  For more information on the enhancements and bug fixes in this upgrade, check out the release notes.

This incident is closed.

Users attempting to log into our online training platform, Quickbase University (university.quickbase.com), are encountering an error.  We are aware of the issue and working to fix as soon as possible.

There is no impact on use of the Quickbase platform by our customers.

We will post another update as soon as one is available. 

Our team is continuing to investigate this issue.  We apologize for the inconvenience this issue may cause.  We will provide another update as soon as we have one.

We have identified and fixed the issue.  We will provide a root cause once it's available.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This incident is closed.

Between 3:19 AM and 12:24 PM Eastern US Time, users may have noticed slight performance degradation moving between new table reports and forms. This issue has since been resolved.

This incident is closed.

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Thursday, March 14, 2024, between 2:00 PM and 3:00 PM Eastern US Time.

This incident is closed.

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Wednesday, March 13, 2024, between 11:00 PM and 12:30 AM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Thursday, March 7, 2024, between 12:00 PM and 1:00 PM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Thursday, March 7, 2024, between 11:00 AM and 12:00 PM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Friday, March 1, 2024, between 12:00 PM and 12:30 PM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Friday, March 1, 2024, between 11:30 AM and 12:00 PM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to update the infrastructure that handles the EU Instance of the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Thursday, February 29, 2024, between 2:00 PM and 4:00 PM Eastern US Time.

This incident is closed.

Our journey to improve Quickbase and your product experience continues.  The Quickbase team will be performing planned maintenance to upgrade the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.  For more information on the enhancements and bug fixes in this upgrade, check out the release notes.

This maintenance window will be: Tuesday, February 27, 2024 between 2:00 PM and 3:00 PM Eastern US Time.

This maintenance originally scheduled at 2:00 PM Eastern US Time has been postponed until 2/27/2024 at 2:00 PM Eastern US Time. The post has been updated to reflect this change.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, February 27, 2024, between 11:00 AM and 12:00 PM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, February 27, 2024, between 10:00 AM and 11:00 AM Eastern US Time.

This incident is closed.

Ensuring your data is always available takes planning and action. It’s action time now and the Quickbase team will be performing planned maintenance to patch the following issues:

• Users clicking the view or edit icons from automated emails (subscriptions and reminders) generated after 10 AM Eastern US Time on Sunday, February 25, 2024 were encountering a 404 error page.
• Users were unable to invite new users from grid edit.

We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Monday, February 26, 2024, between 11:00 PM and 12:30 AM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, February 27, 2024, between 10:00 AM and 11:00 AM Eastern US Time.

This incident is cancelled.

Users clicking view or edit icons in automated emails (subscriptions, and reminders) generated after 10:00 AM Eastern US Time on Sunday, February 25, 2024 are encountering a 404 error page.

As a workaround, users should access the links to reports directly and click to view or edit once they are in Quickbase.

We are investigating a fix for this issue and will provide an update as we learn more.

We have identified the issue and are planning to deploy a fix at 11:00 PM Eastern US Time tonight.

This incident is closed.

Our journey to improve Quickbase and your product experience continues.  The Quickbase team will be performing planned maintenance to upgrade the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.  For more information on the enhancements and bug fixes in this upgrade, check out the release notes.

This maintenance window will be: Sunday, February 25, 2024 between 9:30 AM and 11:30 AM Eastern US Time.

This incident closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Tuesday, February 20, 2024, between 12:00 PM and 1:00 PM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Tuesday, February 20, 2024, between 11:00 AM and 12:00 PM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Webhooks, TriggerService and Workflow Engine.  Some Webhooks may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, February 20, 2024, between 07:00 AM and 08:00 AM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Webhooks, TriggerService and Workflow Engine.  Some Webhooks may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, February 20, 2024, between 06:00 AM and 07:00 AM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, February 13, 2024, between 07:00 AM and 08:00 AM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, February 13, 2024, between 06:00 AM and 07:00 AM Eastern US Time.

This incident is closed.

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Thursday, February 8, 2024, between 2:00 PM and 3:00 PM Eastern US Time.

This incident is closed.

Between 10:00 AM and 2:20 PM Eastern US Time, users editing or adding records in legacy forms in rich text fields or building app homepages or notifications with the rich text editor saw a message that the CKeditor version is not secure.

CKeditor is the rich text editor we leverage across the platform.

We have deployed a fix for this issue.  Users will no longer see this message in the product. We are currently investigating a long-term fix and will provide an update as soon as we have one.

This incident is closed.

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Wednesday, February 7, 2024, between 11:00 PM and 12:30 AM Eastern US Time.

This incident is closed.

Starting today, users editing or adding records in legacy forms began seeing a message in rich text fields that the CKeditor version is not secure.

CKeditor is the rich text editor we leverage across the platform.

We are investigating and working to resolve as soon as possible. We will provide an update as soon as we have one.

We have remediated the immediate issue. Users will no longer see this message in the product. We are currently investigating a long-term fix and will provide an update as soon as we have one.

This incident is closed.

Quickbase has deployed a fix to the product and is no longer vulnerable to the reported security flaws in CKEditor.

This incident is closed.

Starting today, users editing or adding records in legacy forms began seeing a message in rich text fields that the CKeditor version is not secure.

CKeditor is the rich text editor we leverage across the platform.

We are investigating and working to resolve as soon as possible. We will provide an update as soon as we have one.

We have remediated the immediate issue. Users will no longer see this message in the product. We are currently investigating a long-term fix and will provide an update as soon as we have one.

This incident is closed.

Quickbase has deployed a fix to the product and is no longer vulnerable to the reported security flaws in CKEditor.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Monday, February 5, 2024, between 2:00 PM and 3:00 PM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Monday, February 5, 2024, between 1:00 PM and 2:00 PM Eastern US Time.

This incident is closed.

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Thursday, February 1, 2024, between 07:00 AM and 08:00 AM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Thursday, February 1, 2024, between 06:00 AM and 07:00 AM Eastern US Time.

This incident is closed.

This incident is closed.

This notice is for upcoming planned down time that is part of the Hosting Transition Plan for the US Instance of the platform.

The planned down time window will be:

• Saturday, January 27, 12:10 AM to 3:00 AM (Eastern US Time) - Switch the active location of the Core Cluster Components of Quickbase US from AWS-Ohio to AWS-Oregon.
• Quickbase US will be down during this maintenance.

As with all our data center switches, there is nothing customers need to do aside from maintaining awareness of the planned down time.

If you have any questions, please contact your Quickbase Account Team.

The Quickbase-US platform was open to customers with the active location being AWS-Oregon at 12:38 AM Eastern US Time.  By 12:45 AM, performance of the platform was normal.

We have completed our verification of the platform in this location.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Thursday, January 25, 2024, between 2:00 PM and 2:30 PM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Thursday, January 25, 2024, between 1:30 PM and 2:00 PM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Tuesday, January 23, 2024, between 12:00 PM and 1:00 PM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, January 23, 2024, between 11:00 AM and 12:00 PM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Tuesday, January 23, 2024, between 11:00 AM and 12:00 PM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, January 23, 2024, between 10:00 AM and 11:00 AM Eastern US Time.

This incident is closed.

Our journey to improve Quickbase and your product experience continues.  The Quickbase team will be performing planned maintenance to upgrade the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.  For more information on the enhancements and bug fixes in this upgrade, check out the release notes.

This maintenance window will be: Monday, January 22, 2024 between 2:00 PM and 3:00 PM Eastern US Time.

This incident is closed.

Our journey to improve Quickbase and your product experience continues.  The Quickbase team will be performing planned maintenance to upgrade the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.  For more information on the enhancements and bug fixes in this upgrade, check out the release notes.

This maintenance window will be: Sunday, January 21, 2024 between 9:30 AM and 11:30 AM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: January 18, 2024, between 12:00 PM and 1:00 PM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Thursday, January 18, 2024, between 11:00 AM and 12:00 PM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, January 16, 2024, between 4:00 AM and 5:00 AM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, January 16, 2024, between 3:00 AM and 4:00 AM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to update the infrastructure that handles the EU Instance of the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Thursday, January 11, 2024, between 2:00 PM and 4:00 PM Eastern US Time.

This incident is closed.

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Thursday, January 4, 2024, between 2:00 PM and 3:00 PM Eastern US Time. 

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This incident is closed.

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Wednesday, January 3, 2024, between 11:00 PM and 12:30 AM Eastern US Time. 

This incident is closed.

We’re reverting the feature update from the December release that changed how embedded reports appeared on forms.  Users experienced issues with misaligned columns in the reports.  The previous functionality will be restored until we address these problems.  Once resolved, we’ll reintroduce the update.

This maintenance window will be: Thursday, December 21, 2023, between 4:45 PM and 5:00 PM Eastern US Time.

This incident is closed.

We’re reverting the feature update from the December release that changed how embedded reports appeared on forms.  Users experienced issues with misaligned columns in the reports.  The previous functionality will be restored until we address these problems.  Once resolved, we’ll reintroduce the update.

This maintenance window will be: Thursday, December 21, 2023, between 4:45 PM and 5:00 PM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, December 19, 2023, between 11:00 AM and 12:00 PM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, December 19, 2023, between 10:00 AM and 11:00 AM Eastern US Time.

This incident is closed.

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform.  We are making changes to the underlying infrastructure that supports the following Quickbase features: XML API Requests, Visual Builder, User Governance, Realm Permissions, and Audit Logs.  We do not expect any disruption to these or any other features of the Quickbase platform as we make these improvements. 

This incident is closed.

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform.  We are making changes to the underlying infrastructure that supports the following Quickbase features: XML API Requests, Visual Builder, User Governance, Realm Permissions, and Audit Logs.  We do not expect any disruption to these or any other features of the Quickbase platform as we make these improvements. 

This incident is closed.

Our journey to improve Quickbase and your product experience continues.  The Quickbase team will be performing planned maintenance to upgrade the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.  For more information on the enhancements and bug fixes in this upgrade, check out the release notes.

This maintenance window will be: Monday, December 18, 2023 between 2:00 PM and 3:00 PM Eastern US Time.

This incident is closed.

Our journey to improve Quickbase and your product experience continues.  The Quickbase team will be performing planned maintenance to upgrade the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.  For more information on the enhancements and bug fixes in this upgrade, check out the release notes.

This maintenance window will be: Sunday, December 17, 2023 between 9:30 AM and 11:30 AM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Wednesday, December 13, 2023, between 5:00 AM and 6:00 AM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Wednesday, December 13, 2023, between 4:00 AM and 5:00 AM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Tuesday, December 12, 2023, between 2:00 PM and 3:00 PM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Tuesday, December 12, 2023, between 1:00 PM and 2:00 PM Eastern US Time.

This incident is closed.

This notice is for conditional down time for Quickbase US that may occur on Sunday, December 10, between 6:10 AM and 8:00 AM Eastern US Time.  We will make a decision on the need for this maintenance by 9:00 PM Eastern US Time on Saturday, December 9 and will update this post accordingly.

Read the full notice below for more information on this maintenance and the conditions under which it may occur.

We are continuing our year long plan to transition parts of the US Instance of the Quickbase platform ("Quickbase US") between our existing hosting locations, and to introduce a new hosting location in December of 2023 and early Q1 of 2024.  This hosting transition is being accomplished using planned down time similar to the data center switches we typically do 2-3 times per year.

No action will be needed by customers aside from being aware of the planned down time as it is announced during 2023 or 2024.

A full explanation of the hosting transition, and a visual depiction of the milestones are linked to in this Quickbase Community post.

On the weekend of December 9-10, and on either Saturday, January 20 or Saturday, January 27, we will have the following planned down time to perform data center switches as the next customer facing steps of the hosting transition. All times shown are Eastern US Time.

Quickbase US will be unavailable during this maintenance.

• Saturday, December 9, 12:10 AM to 3:00 AM - Switch the active location of the Core Cluster Components of Quickbase US from Flexential-Colorado to AWS-Ohio.
  • [CONDITIONAL] Only if we detect any issues during the weekend of December 9-10, then planned down time as follows:
    • Sunday, December 10, between 6:10 AM and 8:00 AM - Switch the active location of the Core Cluster Components of Quickbase US from AWS-Ohio to Flexential-Colorado.
• If we do NOT detect any issues during the weekend of December 9-10, then we will continue to run the active location in AWS-Ohio for 6-7 weeks until planned down time as follows:
  • Either Saturday, January 20, or Saturday, January 27, 12:10 AM to 3:00 AM - Switch the active location of the Core Cluster Components of Quickbase US from AWS-Ohio to AWS-Oregon.
  • The exact date for the switch to AWS-Oregon will be determined after January 2 and announced to customers via direct e-mail and a post on the Quickbase service page.
• If we stay in AWS-Ohio after December 10, and we detect any issues between December 10 and either January 20 or 27 that we cannot correct, we will use unplanned down time to switch the Core Cluster Components for Quickbase US to run active in Flexential-Colorado or AWS-Oregon, depending on the judgement of our Site Reliability Engineering (SRE) team. We will strive to minimize the duration of any unplanned down time and, if possible, perform the switch during non-US business hours. The typical duration for switching the active location to another location ranges from 2-3 hours.
• The planned down time periods above were chosen because they are historically the lowest point of utilization of the platform by our customers.

If you have any questions, please contact your Quickbase Account Team.

This conditional maintenance has been canceled.

We are continuing our year long plan to transition parts of the US Instance of the Quickbase platform ("Quickbase US") between our existing hosting locations, and to introduce a new hosting location in December of 2023 and early Q1 of 2024.  This hosting transition is being accomplished using planned down time similar to the data center switches we typically do 2-3 times per year.

No action will be needed by customers aside from being aware of the planned down time as it is announced during 2023 or 2024.

A full explanation of the hosting transition, and a visual depiction of the milestones are linked to in this Quickbase Community post.

On the weekend of December 9-10, and on either Saturday, January 20 or Saturday, January 27, we will have the following planned down time to perform data center switches as the next customer facing steps of the hosting transition. All times shown are Eastern US Time.

Quickbase US will be unavailable during this maintenance

• Saturday, December 9, 12:10 AM to 3:00 AM - Switch the active location of the Core Cluster Components of Quickbase US from Flexential-Colorado to AWS-Ohio.
  • [CONDITIONAL] Only if we detect any issues during the weekend of December 9-10, then planned down time as follows:
    • Sunday, December 10, between 6:10 AM and 8:00 AM - Switch the active location of the Core Cluster Components of Quickbase US from AWS-Ohio to Flexential-Colorado.

• If we do NOT detect any issues during the weekend of December 9-10, then we will continue to run the active location in AWS-Ohio for 6-7 weeks until planned down time as follows:
• Either Saturday, January 20, or Saturday, January 27, 12:10 AM to 3:00 AM - Switch the active location of the Core Cluster Components of Quickbase US from AWS-Ohio to AWS-Oregon.
• The exact date for the switch to AWS-Oregon will be determined after January 2 and announced to customers via direct e-mail and a post on the Quickbase service page.
• If we stay in AWS-Ohio after December 10, and we detect any issues between December 10 and either January 20 or 27 that we cannot correct, we will use unplanned down time to switch the Core Cluster Components for Quickbase US to run active in Flexential-Colorado or AWS-Oregon, depending on the judgement of our Site Reliability Engineering (SRE) team. We will strive to minimize the duration of any unplanned down time and, if possible, perform the switch during non-US business hours. The typical duration for switching the active location to another location ranges from 2-3 hours.
• The planned down time periods above were chosen because they are historically the lowest point of utilization of the platform by our customers.

If you have any questions, please contact your Quickbase Account Team.

The Quickbase-US platform was open to customers with the active location being AWS-Ohio at 2:00 AM Eastern US Time.  By 2:10 AM, performance of the platform was normal.

We have completed our verification of the platform in this location.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Thursday, December 7, 2023, between 2:00 PM and 3:00 PM Eastern US Time.

This maintenance has been cancelled.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Thursday, December 7, 2023, between 1:00 PM and 2:00 PM Eastern US Time.

This incident is closed.

Starting around 10 PM Eastern US Time, account administrators will be unable to access billing information for their account.  

We are working to resolve as soon as possible.  We will provide an update as soon as we have one.

We are working with our vendor to fix this issue as soon as possible.  We apologize for the inconvenience this issue has caused.

We've deployed a fix for this issue.  We are monitoring to confirm everything is working properly.

This incident is closed.

We will provide a root cause once we have it.

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Thursday, November 30, 2023, between 2:00 PM and 3:00 PM Eastern US Time. 

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Thursday, November 30, 2023, between 1:00 PM and 2:00 PM Eastern US Time.

This maintenance originally scheduled at 11:00 AM Eastern US Time has been postponed until 1:00 PM Eastern US Time. The post has been updated to reflect this change.

This incident is closed.

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Wednesday, November 29, 2023, between 11:00 PM and 12:30 AM Eastern US Time. 

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Wednesday, November 29, 2023, between 8:00 AM and 9:00 AM Eastern US Time.

This incident is closed.