[Quickbase US Status] Notice: Data Center Switch (Planned) - Down Time

Maintenance

03/11/2023, 03:00am EST

[Quickbase US Status] Notice: Data Center Switch (Planned) - Down Time

Status: closed

Start: 03/11/2023, 12:10am EST

End: 03/11/2023, 03:00am EST

Duration: 2 hours 50 minutes

Affected Components:

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region

Update

03/11/2023, 12:10am EST

In January, we informed realm and account admins for customers of the Quickbase platform about our plan to transition parts of the US Instance of the Quickbase platform between our existing hosting locations during the first half of 2023 and introduce a new hosting location in the second half of 2023. This hosting transition will be accomplished using planned down time similar to the data center switches we typically do 2-3 times per year.

No action will be needed by customers aside from being aware of the planned down time as it is announced during 2023.

A full explanation of the hosting transition, and a visual depiction of the milestones are linked to in this Quickbase Community post.

On the weekend of March 11-12, we will have planned down time to perform two data center switches as the next customer facing steps of our hosting transition.

Quickbase US will be unavailable during this maintenance.

The maintenance windows for the Quickbase US Instance will be:

Saturday, March 11, between 12:10 AM and 3:00 AM Eastern US Time (Switching the active location of the platform from Flexential-Colorado to AWS-Oregon)
Sunday, March 12, between 7:10 AM and 9:00 AM Eastern US Time (Switching the active location of the platform from AWS-Oregon to Flexential-Colorado)

Resolved

03/11/2023, 03:00am EST

As of 1:22 AM Eastern US Time, the active location of the US Instance of the Quickbase platform is AWS-Oregon.

The platform is running normally as of the planned end time of this maintenance window (3:00 AM Eastern US Time).

We have completed our verification of the platform in this location.

Note, you are likely receiving this e-mail closer to 4:40 AM Eastern US Time.

We will be switching the US Instance of the Quickbase platform back to our Flexential-Colorado location between 7:10 AM and 9:00 AM Eastern US Time on Sunday, March 12 per this incident.

This incident is closed.