The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Thursday, October 24, 2024, between 11:00 AM and 12:00 PM Eastern US Time.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Thursday, October 24, 2024, between 10:00 AM and 11:00 AM Eastern US Time.

Starting around 11:21 AM Eastern US Time, we've seen performance issues with our online training platform, Quickbase University (university.quickbase.com).  Our vendor has acknowledged an issue on their end and are working to resolve as soon as possible.

We will post another update as soon as we have one.

We are still experiencing ongoing performance issues with Quickbase University.  We are engaged with our vendor to resolve as soon as possible.  We apologize for any inconvenience this issue may cause.

This incident does not impact Quickbase applications.

We are still experiencing intermittent performance issues with Quickbase University.  Our vendor continues to work on this issue to fix as soon as possible.

We will provide another update as soon as we have one.

Our hosting provider has implemented a fix and is monitoring the results.

We will provide another update as soon as we have one.

This incident is closed.

On Saturday, October 19, 2024 between 11:00 PM and 12:00 AM Eastern US Time, Quickbase University (university.quickbase.com), our education platform, will be unavailable while our provider, Skilljar, performs scheduled maintenance.  Students attempting to access the course platform will see Skilljar's maintenance page providing more information.

This maintenance has no impact on use of the Quickbase platform by our customers.

This incident is closed.

Starting at 1:20 AM Eastern US Time, requests to Quickbase Community may have returned HTTP 502 errors, or timed out.  We are actively investigating.

As of 1:38 AM Eastern US Time, Quickbase Community is operating normally.

This incident is closed.

We will publish a root cause once we have it.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Wednesday, October 16, 2024 between 11:00 AM and 12:00 PM Eastern US Time.

This incident is closed.

This incident is closed.

Our journey to improve Quickbase and your product experience continues.  The Quickbase team will be performing planned maintenance to upgrade the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.  For more information on the enhancements and bug fixes in this upgrade, check out the release notes.

This maintenance window will be: Monday, October 14, 2024 between 2:00 PM and 3:00 PM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Monday, October 14, 2024, between 5:00 AM and 6:00 AM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Monday, October 14, 2024, between 4:00 AM and 5:00 AM Eastern US Time.

This incident is closed.

Our journey to improve Quickbase and your product experience continues.  The Quickbase team will be performing planned maintenance to upgrade the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.  For more information on the enhancements and bug fixes in this upgrade, check out the release notes.

This maintenance window will be: Sunday, October 13, 2024 between 9:30 AM and 11:30 AM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Monday, October 7, 2024, between 12:00 PM and 1:00 PM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Monday, October 7, 2024, between 11:00 AM and 12:00 PM Eastern US Time.

This incident is closed.

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements. 

This maintenance window will be: Thursday, October 3, 2024, between 2:00 PM and 3:00 PM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Thursday, October 3, 2024, between 11:30 AM and 12:00 PM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Thursday, October 3, 2024, between 11:00 AM and 11:30 AM Eastern US Time.

This incident is closed.

Ensuring your data is always available takes planning and action. It’s action time now and the Quickbase team has improved application stability in limited cases when URLs were generated with invalid parameters.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Thursday, October 3, 2024, between 12:00 AM and 1:30 AM Eastern US Time.

This incident is closed.

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Wednesday, October 2, 2024, between 11:00 PM and 12:30 AM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to update the infrastructure that handles the EU Instance of the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Wednesday, October 2, 2024, between 2:00 PM and 4:00 PM Eastern US Time.

This incident is closed.

As noted in the September Release Notes, we began the rollout of new navigation today at about 6:00 AM Eastern US Time in both Quickbase US and Quickbase EU.  Our platform monitoring quickly alerted us to a performance degradation noted in these service page posts for Quickbase US and Quickbase EU respectively.  We disabled new navigation at 6:30 AM Eastern US Time.  We're currently working on a revised rollout plan and will post updates as we have them.

We are continuing our rollout of the new sidebar navigation in Quickbase US starting at 7:00 PM Eastern US Time today.  We will monitor and continue rollout over the subsequent 24 hours with the expectation that it will be enabled for all realms by 7:00 PM Eastern US Time on Wednesday.

Regarding Quickbase EU, we enabled it for all realms at 3:00 PM Eastern US Time today.

As of 10:15 AM Eastern US Time, our proactive monitoring has alerted to an issue with new sidebar navigation.  We are temporarily pausing the rollout and will provide an update by 12:00 PM Eastern US Time.

As of 12:00 PM Eastern US Time, we are working on resolution of the issue discovered earlier today.  We will provide another update by 2:00 PM Eastern US Time.

As of 1:15 PM Eastern US Time, we have resolved the issue discovered earlier today and we are progressing with the rollout of the new sidebar navigation in Quickbase US and expect to complete it for all customers within the next 6 hours.  As the rollout process completes for each customer, their browser users will see the new sidebar navigation appear upon refreshing a page or loading a new page in Quickbase.

We will provide another update by 4:00 PM Eastern US Time.

As of 4:00 PM Eastern US Time, the rollout of the new sidebar navigation in Quickbase US continues and we expect to complete it for all customers by about 7:00 PM Eastern US Time.  As the rollout process completes for each customer, their browser users will see the new sidebar navigation appear upon refreshing a page or loading a new page in Quickbase.

We will provide another update by 7:00 PM Eastern US Time.

As of 7:00 PM Eastern US Time, the rollout of the new sidebar navigation in Quickbase US is complete.

Browser users will see the new sidebar navigation appear upon refreshing a page or loading a new page in Quickbase.

This incident is closed.

As noted in the September Release Notes, we will be deploying new navigation to the Quickbase EU platform.  

This maintenance window will be: Tuesday, October 1, 2024, between 3:00 PM and 4:00 PM Eastern US Time.

This incident is closed.

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements. 

This maintenance window will be: Tuesday, October 1, 2024, between 2:00 PM and 3:00 PM Eastern US Time.

This incident is closed.

Between 5:58 AM and 6:30 AM Eastern US Time, most customers accessing the Quickbase US platform using a browser may have experienced degraded performance.  API requests performed normally throughout the duration of this incident.  Browser requests returned to normal performance at 6:30 AM Eastern US Time.

We are actively investigating the root cause and will update this incident once we have it.

This issue is closed.

Between 5:58 AM and 6:30 AM Eastern US Time, most customers accessing the Quickbase EU platform using a browser may have experienced degraded performance.  API requests performed normally throughout the duration of this incident.  Browser requests returned to normal performance at 6:30 AM Eastern US Time.

We are actively investigating the root cause and will update this incident once we have it.

This incident is closed.

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Monday, September 30, 2024, between 11:00 PM and 12:30 AM Eastern US Time.

This incident is closed.

We are actively investigating an issue where some customers are receiving intermittent errors connecting to the Outlook channel.  After investigation, there are no changes to Pipelines services that correlate to the timing of these events.  Currently, we believe this might be related to a Microsoft service bulletin under ID MO896989.  Quickbase is continuing to investigate and deploying additional monitoring to check for this issue. We will provide an update by Friday, September 27, 2024 at 9:00 AM ET.

We are continuing to investigate this issue and have not found any issues related to Pipelines. Currently this is impacting ~15% of outbound Outlook channel traffic.

Quickbase has deployed additional logging elements to isolate the issue and convey additional information to Microsoft. We will provide an update by Friday, September 27, 2024 at 4:00 PM ET.

We have begun receiving reports of similar behavior on other channels where, inconsistently, responses are being received about messaging formatting being in an incorrect type. We are continuing to investigate these issues both as it relates to Microsoft services and our own infrastructure.

We are currently rolling out an update to the Pipelines infrastructure to mitigate this issue and will be monitoring for improvements.

We are seeing errors subside with our most recent deployment. We will continue to monitor before resolving this issue.

At this time, our logging continues to show reduced error volume and we no longer can reproduce this issue. Over the coming weeks, we will be performing a root cause analysis (RCA). A conclusion will be shared on this service posting once available.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Thursday, September 26, 2024, between 5:00 AM and 6:00 AM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Thursday, September 26, 2024, between 4:00 AM and 5:00 AM Eastern US Time.

This incident is closed.

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements. 

This maintenance window will be: Wednesday, September 25, 2024, between 2:00 PM and 3:00 PM Eastern US Time.

This incident is closed.

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Tuesday, September 24, 2024, between 11:00 PM and 12:30 AM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, September 24, 2024, between 11:00 AM and 12:00 PM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, September 24, 2024, between 10:00 AM and 11:00 AM Eastern US Time.

This incident is closed.

The Quickbase team will be performing planned maintenance to upgrade the primary database server cluster supporting the Quickbase platform.

Quickbase will be unavailable during this maintenance.

This maintenance window will be: Saturday, September 21, 2024, between 12:10 AM and 2:00 AM Eastern US Time.

Quickbase US was available as of 1:18 AM Eastern US Time.  It is normal for performance to be slower than normal for a few minutes following maintenance on the primary database server cluster.  As of 1:36 AM Eastern US Time, Quickbase US performance returned to normal.

Please note that when we started the maintenance at 12:10 AM Eastern US Time, we did not properly display the "Quickbase Maintenance" page until 12:30 AM Eastern US Time.  We are investigating the cause and will correct that prior to our next planned maintenance window.

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Friday, Sept 20, 2024, between 2:00 PM and 3:00 PM Eastern US Time.

This incident is closed.

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Thursday, Sept 19, 2024, between 11:00 PM and 12:30 AM Eastern US Time.

This incident is closed.

We are seeing performance degradation in Quickbase Syncs with connections to QuickBooks.  Our teams discovered the issue at 9:10 AM on 9/19/2024 and are investigating. We will provide an update as soon as we have one.

The team is implementing a fix for this issue. We will provide an additional update as soon as we have one.

A fix has been deployed and Syncs to QuickBooks appear to be working. The team is continuing to monitor.

As of 10:36 AM Eastern US Time, QuickBase Syncs to QuickBooks have returned to normal operation. We will provide a root cause once we have it. This incident is closed.

We are seeing performance degradation in Quickbase Pipelines.  Some of your Pipelines may not trigger successfully. Our teams are investigating this issue and will provide an update as soon as we have one.

As of 4:17 PM Eastern US Time performance of Pipelines appear to be improving. We continue to monitor and investigate this issue.

At 4:45 PM Eastern US Time we are seeing performance degradation in Quickbase Pipelines again. Some of your Pipelines may not trigger successfully. Our teams are investigating this issue and will provide an update as soon as we have one.

We're actively engaged with our vendor who has acknowledged an issue on their end. We are working on a resolution as soon as possible. We will provide another update as soon as we have one.

Our vendor has confirmed a fix has been deployed. We are continuing to monitor the stability of the Pipelines service.

As of 6:50 PM Eastern US Time our vendor has confirmed resolution of the issue. Pipelines has been stable since 5:58 PM Eastern US Time and continues to perform normally. We will provide a root cause once we have it. This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Tue, 17 Sep 2024, between 12:00 PM and 1:00 PM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Tue, 17 Sep 2024, between 11:00 AM and 12:00 PM Eastern US Time.

This incident is closed.

Our journey to improve Quickbase and your product experience continues.  The Quickbase team will be performing planned maintenance to upgrade the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.  For more information on the enhancements and bug fixes in this upgrade, check out the release notes.

This incident is closed.

Our journey to improve Quickbase and your product experience continues.  The Quickbase team will be performing planned maintenance to upgrade the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.  For more information on the enhancements and bug fixes in this upgrade, check out the release notes.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Thursday, September 5, 2024, between 5:30 PM and 6:00 PM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Thursday, September 5, 2024, between 5:00 PM and 5:30 PM Eastern US Time.

This incident is closed.

The Quickbase team will be performing planned maintenance to execute a minor upgrade of one of our services.  Some customers may experience minor performance issues with Sandbox, Solution Hub, Solution Versioning and Solution API during this maintenance.  

This maintenance window will be: Wednesday, September 4, 2024, between 8:00 AM and 9:00 AM Eastern US Time.

This incident is closed.

The Quickbase team will be performing planned maintenance to execute a minor upgrade of one of our services.  Some customers may experience minor performance issues with Sandbox, Solution Hub, Solution Versioning and Solution API during this maintenance.  

This maintenance window will be: Wednesday, September 4, 2024, between 7:00 AM and 8:00 AM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to update the infrastructure that handles the US Instance of the Quickbase platform.  This maintenance will take place over the course of several days/nights. We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Tuesday, September 3, 2024, 8:00 PM through Thursday, September 5, 2024, 9:00 PM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to update the infrastructure that handles the EU Instance of the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Tuesday, September 3, 2024, between 2:00 PM and 3:00 PM Eastern US Time.

This incident is closed.

We are seeing performance degradation in Quickbase Webhooks and Pipelines.  Some of your Webhooks and Pipelines may not trigger successfully. Our teams are investigating this issue and will provide an update as soon as we have one.

This incident is closed. 

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Monday, September 2, 2024, between 4:00 AM and 5:00 AM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Monday, September 2, 2024, between 4:00 AM and 5:00 AM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to update the infrastructure that handles the EU Instance of the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Thursday, August 29, 2024, between 3:00 PM and 5:00 PM Eastern US Time.

This incident is closed. 

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Thursday, August 29, 2024, between 2:00 PM and 3:00 PM Eastern US Time.

This incident is closed.

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Wednesday, August 28, 2024, between 11:00 PM and 12:30 AM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Wednesday, August 28, 2024, between 12:00 PM and 1:00 PM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Wednesday, August 28, 2024, between 11:00 AM and 12:00 PM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Wednesday, August 28, 2024, between 5:00 AM and 6:00 AM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Wednesday, August 28, 2024, between 4:00 AM and 5:00 AM Eastern US Time.

This incident is closed.

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team has restyled the user menu in the new navigation experience as a continuation of our efforts to modernize the platform.  We do not expect any disruption to the Quickbase platform as we make these improvements. 

This maintenance window will be: Wednesday, August 21, 2024, between 2:00 PM and 3:00 PM Eastern US Time.

This incident is closed.

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team has restyled the user menu in the new navigation experience as a continuation of our efforts to modernize the platform.  We do not expect any disruption to the Quickbase platform as we make these improvements. 

This maintenance window will be: Tuesday, August 20, 2024, between 11:00 PM and 12:30 AM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Tuesday, August 20, 2024, between 12:00 PM and 1:00 PM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, August 20, 2024, between 11:00 AM and 12:00 PM Eastern US Time.

We have delayed the deployment to EU. The new timeframe is 12:00pm to 1:00pm.

We are still actively investigating performance issues with Pipelines. We are working on a fix as soon as possible.  We will provide another update as soon as we have one.

As of 1:47 PM Eastern US Time, performance has returned to normal. We apologize for any inconvenience this may have caused.

We will provide a root cause once it's available.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Tuesday, August 20, 2024, between 11:00 AM and 12:00 PM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, August 20, 2024, between 10:00 AM and 11:00 AM Eastern US Time.

Starting at 10:15am, we are experiencing performance degradation for a subset of Pipelines.  We are actively investigating this issue and will provide an update as soon as we have one.

As of 12:40 PM Eastern US Time, performance has returned to normal. We apologize for any inconvenience this may have caused.

We will provide a root cause once it's available.

This incident is closed.

Our journey to improve Quickbase and your product experience continues.  The Quickbase team will be performing planned maintenance to upgrade the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.  For more information on the enhancements and bug fixes in this upgrade, check out the release notes.

This maintenance window will be: Monday, August 19, 2024 between 2:00 PM and 3:00 PM Eastern US Time.

This incident is closed.

Our journey to improve Quickbase and your product experience continues.  The Quickbase team will be performing planned maintenance to upgrade the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.  For more information on the enhancements and bug fixes in this upgrade, check out the release notes.

This maintenance window will be: Sunday, August 18, 2024 between 9:30 AM and 11:30 AM Eastern US Time.

This incident is closed.

The Quickbase team will be performing emergency maintenance to restart a load balancing service to correct an issue that could cause potential unplanned down time for the EU Instance of the Quickbase platform.

Quickbase EU will be unavailable for up to 15 minutes during this maintenance.

This maintenance window will be: Wednesday, August 14, 8:00 PM to 9:00 PM Eastern US Time

Please note that this maintenance will not impact the US Instance of the Quickbase platform.  Quickbase US and Quickbase EU are completely separate instances of the platform.

This incident is closed.

This incident is closed.

This incident is closed.

Ensuring your data is always available takes planning and action. It’s action time now and the Quickbase team has added a new table to Admin Console Connected (ACC) tables to give you details about all of the connected tables associated with your realm.

This maintenance window will be: Thursday, August 8, 2024, between 2:00 PM and 3:00 PM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Thursday, August 8, 2024, between 12:00 PM and 1:00 PM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Thursday, August 8, 2024, between 11:00 AM and 12:00 PM Eastern US Time.

This incident is closed.

Ensuring your data is always available takes planning and action. It’s action time now and the Quickbase team has added a new table to Admin Console Connected (ACC) tables to give you details about all of the connected tables associated with your realm.

This maintenance window will be: Wednesday, August 7, 2024, between 11:00 PM and 12:30 AM Eastern US Time.

This incident is closed.

New-style table reports are experiencing minor performance issues. Users may see the following: 

• The bottom portion of new-style table reports may become inaccessible. This may impact horizontal scrolling and visibility of all relevant records
  
• Navigating to a new-style table report where dynamic filters and/or search strings are active may yield an empty report

Our teams are investigating this issue and will provide an update as soon as we have one.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Wednesday, August 07, 2024, between 11:00 AM and 12:00 PM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Wednesday, August 07, 2024, between 10:00 AM and 11:00 AM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This incident is closed.

We are seeing performance degradation to the Quickbase Audit Logs. Our teams are investigating this issue and will provide an update as soon as we have one.

We are continuing to investigate this issue. We will provide another update within the next 60 minutes.

We are still investigating this issue.  We will provide another update within the next 60 minutes.

This incident is closed.

Starting around 6:06 PM Eastern US Time, we've seen performance issues with our online training platform, Quickbase University (university.quickbase.com).  Our vendor has acknowledged an issue on their end and are working to resolve as soon as possible.

We will post another update as soon as we have one.

Our hosting provider is still investigating this issue and working on a fix.  We will provide another update as soon as we have one.

We are still experiencing intermittent performance issues with Quickbase University.  Our vendor continues to work on this issue to fix as soon as possible.

We will provide another update as soon as we have one.

As of 9:33 PM Eastern US Time, performance for Quickbase University has returned to normal.

This incident is closed.

The Quickbase team will be performing maintenance to update the infrastructure that handles the EU Instance of the Quickbase platform.

Quickbase EU will be unavailable for up to 30 minutes during this maintenance.

This maintenance window will be: Tuesday, July 30, 6:00 PM to 7:00 PM Eastern US Time

Please note that this maintenance will not impact the US Instance of the Quickbase platform.  Quickbase US and Quickbase EU are completely separate instances of the platform.

This incident is closed.

Starting at 11:52 AM Eastern US Time, some requests to Quickbase Community may have returned HTTP 502 errors, or timed out.  We are actively investigating.

As of 12:30 PM Eastern US Time, Quickbase Community is operating normally.

This incident is closed.

We will publish a root cause once we have it.

The hosting provider on which we run Quickbase Community reported that an increase in traffic  caused the servers supporting Community to become too busy to respond.  This was not a result of malicious traffic but just more traffic than typically comes to the site.  The hosting provider has provisioned more server capacity to handle these higher peaks in traffic in the future.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Thursday, July 25, 2024, between 12:00 PM and 1:00 PM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Thursday, July 25, 2024, between 11:00 AM and 12:00 PM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, July 23, 2024, between 11:00 AM and 12:00 PM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, July 23, 2024, between 10:00 AM and 11:00 AM Eastern US Time.

This incident is closed.

Our journey to improve Quickbase and your product experience continues.  The Quickbase team will be performing planned maintenance to upgrade the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.  For more information on the enhancements and bug fixes in this upgrade, check out the release notes.

This maintenance window will be: Monday, July 22, 2024 between 2:00 PM and 3:00 PM Eastern US Time.

This incident is resolved.

Our journey to improve Quickbase and your product experience continues.  The Quickbase team will be performing planned maintenance to upgrade the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.  For more information on the enhancements and bug fixes in this upgrade, check out the release notes.

This maintenance window will be: Sunday, July 21, 2024 between 9:30 AM and 11:30 AM Eastern US Time.

This incident is closed.

As you may know, a security company named CrowdStrike caused outages today for many web sites across the Internet.

Quickbase does not use CrowdStrike and we were not impacted.

None of the subprocessors used as part of the Quickbase platform have reported issues specific to our use of those subprocessors.

Our monitoring of the Quickbase US and Quickbase EU platforms show normal activity and performance.  Other Quickbase properties including Quickbase Community, Quickbase Help, Quickbase Support Portal, and Quickbase University have also been operating normally.

We are providing this update simply to let you know that Quickbase has not been impacted by the CrowdStrike issue because we do not use CrowdStrike but we will continue to monitor for any impact on any of our subprocessors.

There will be no further updates to this post unless new information arises indicating any impact on our subprocessors.

The Quickbase team will be performing maintenance to update the infrastructure that handles the EU Instance of the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Thursday, July 18, 2024, between 2:00 PM and 4:00 PM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Wednesday, July 17, 2024, between 10:00 AM and 11:00 AM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Wednesday, July 17, 2024, between 9:00 AM and 10:00 AM Eastern US Time.

This incident is closed.

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team fixed an issue (QBE019527) where users were experiencing inconsistent permission errors when accessing data from a cross-application relationship within a form. We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Thursday, July 11, 2024, between 2:00 PM and 3:00 PM Eastern US Time.

This incident is closed.

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team fixed an issue (QBE019527) where users were experiencing inconsistent permission errors when accessing data from a cross-application relationship within a form. We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Wednesday, July 10, 2024, between 11:00 PM and 12:30 AM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to update the infrastructure that handles the EU Instance of the Quickbase platform.

Quickbase EU may be briefly unavailable during this maintenance.

This maintenance window will be: Wednesday, July 10, 6:00 PM to 7:00 PM Eastern US Time

Please note that this maintenance will not impact the US Instance of the Quickbase platform.  Quickbase US and Quickbase EU are completely separate instances of the platform.

This incident is closed

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Tuesday, July 9, 2024, between 12:00 PM and 1:00 PM Eastern US Time.

This incident is closed.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Tuesday, July 9, 2024, between 11:00 AM and 12:00 PM Eastern US Time.

This incident is closed.