Normal
Normal
Informational
Investigating
Monitoring
Identified
Performance issues
Service disruption
Scheduled maintenance

Total uptime for the last 90 days

TOTAL UPTIME FOR THE LAST 90 DAYS
99.96%
Normal

Recent Uptime

Day Date Uptime
Sunday May 26 100.00%
Saturday May 25 100.00%
Friday May 24 100.00%
Thursday May 23 97.92%
Wednesday May 22 99.24%
Tuesday May 21 100.00%
Monday May 20 100.00%

In Progress or Future Maintenance

Quickbase Service - EU Region Quickbase Audit Logs - EU Region Quickbase Billing - EU Region Quickbase Pipelines - EU Region Quickbase RESTful APIs - EU Region Quickbase Sync - EU Region Quickbase Webhooks - EU Region
05/28/2024, 02:00pm EDT
[upcoming]

The Quickbase team will be performing maintenance to update the infrastructure that handles the EU Instance of the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Tuesday, May 28, 2024, between 2:00 PM and 4:00 PM Eastern US Time.

Quickbase Service - EU Region Quickbase Pipelines - EU Region
05/28/2024, 08:00am EDT
[upcoming]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, May 28, 2024, between 8:00 AM and 9:00 AM Eastern US Time.

Quickbase Service - US Region Quickbase Pipelines - US Region
05/28/2024, 07:00am EDT
[upcoming]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, May 28, 2024, between 7:00 AM and 8:00 AM Eastern US Time.

May 27
May 26
May 25
May 24
May 23
May 22
May 21
Quickbase Service - US Region
Quickbase Service - EU Region
Quickbase Community
Quickbase Company Website
Quickbase Help
Quickbase Support Portal
Quickbase University

Recent Posts

Quickbase Service - EU Region Quickbase Audit Logs - EU Region Quickbase Billing - EU Region Quickbase Pipelines - EU Region Quickbase RESTful APIs - EU Region Quickbase Sync - EU Region Quickbase Webhooks - EU Region
05/28/2024, 02:00pm EDT
[upcoming]

The Quickbase team will be performing maintenance to update the infrastructure that handles the EU Instance of the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Tuesday, May 28, 2024, between 2:00 PM and 4:00 PM Eastern US Time.

Quickbase Service - EU Region Quickbase Pipelines - EU Region
05/28/2024, 08:00am EDT
[upcoming]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, May 28, 2024, between 8:00 AM and 9:00 AM Eastern US Time.

Quickbase Service - US Region Quickbase Pipelines - US Region
05/28/2024, 07:00am EDT
[upcoming]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, May 28, 2024, between 7:00 AM and 8:00 AM Eastern US Time.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
05/23/2024, 04:00pm EDT

We are currently investigating performance issues across the platform.  We will provide an update as soon as we have one.

05/23/2024, 04:20pm EDT

Performance has returned to normal.  We are still investigating and monitoring this incident. 

05/23/2024, 04:21pm EDT

As of 4:20 PM Eastern US Time, the platform is working properly again.  We will provide a root cause once we have it.

This incident is closed.
Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
05/23/2024, 02:26pm EDT

We are currently investigating performance issues across the platform.  We will provide an update as soon as we have one.

05/23/2024, 02:34pm EDT

Performance has returned to normal.  We are still investigating and monitoring this incident. 

05/23/2024, 02:35pm EDT

As of 2:34 PM Eastern US Time, the platform is working properly again.  We will provide a root cause once we have it.

This incident is closed.

Quickbase Service - EU Region Quickbase Audit Logs - EU Region Quickbase Billing - EU Region Quickbase Pipelines - EU Region Quickbase RESTful APIs - EU Region Quickbase Sync - EU Region Quickbase Webhooks - EU Region
05/23/2024, 02:00pm EDT

Ensuring your data is always available takes planning and action. It’s action time now and the Quickbase team has fixed an issue in the Quickbase mobile experience where the auto-save option was not honored for custom Formula URL buttons.

This maintenance window will be: Thursday, May 23, 2024, between 3:00 PM and 3:00 PM Eastern US Time.

05/23/2024, 02:21pm EDT

This incident is closed.

Quickbase Service - EU Region Quickbase Sync - EU Region
05/23/2024, 12:00pm EDT

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Thursday, May 23, 2024, between 12:00 PM and 1:00 PM Eastern US Time.
05/23/2024, 12:10pm EDT

This incident is closed.

Quickbase Service - EU Region Quickbase Pipelines - EU Region
05/23/2024, 11:00am EDT

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Thursday, May 23, 2024, between 11:00 AM and 12:00 PM Eastern US Time.

05/23/2024, 12:00pm EDT

This incident is closed.

Quickbase Service - US Region Quickbase Sync - US Region
05/23/2024, 11:00am EDT

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Thursday, May 23, 2024, between 11:00 AM and 12:00 PM Eastern US Time.
05/23/2024, 11:10am EDT

This incident is closed.

Quickbase Service - US Region Quickbase Pipelines - US Region
05/23/2024, 10:00am EDT

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Thursday, May 23, 2024, between 10:00 AM and 11:00 AM Eastern US Time.

05/23/2024, 11:00am EDT

This incident is closed.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
05/22/2024, 11:00pm EDT

Ensuring your data is always available takes planning and action. It’s action time now and the Quickbase team has fixed an issue in the Quickbase mobile experience where the auto-save option was not honored for custom Formula URL buttons.

This maintenance window will be: Wednesday, May 22, 2024, between 11:00 PM and 12:30 PM Eastern US Time.

05/22/2024, 11:29pm EDT

This incident is closed.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
05/22/2024, 09:28pm EDT

Starting around 9:28 PM Eastern US Time, some users may have experienced degraded performance using the platform.  

05/22/2024, 09:38pm EDT

As of 9:38 PM Eastern US Time, the platform is performing normally again.  We are continuing to investigate this issue.

05/22/2024, 09:39pm EDT

This incident is closed.  We will post a root cause once we have it.

Quickbase Service - EU Region Quickbase Sync - EU Region
05/21/2024, 12:00pm EDT

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Tuesday, May 21, 2024, between 12:00 PM and 1:00 PM Eastern US Time.
05/21/2024, 12:10pm EDT

This incident is closed.

Quickbase Service - EU Region Quickbase Pipelines - EU Region
05/21/2024, 11:00am EDT

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, May 21, 2024, between 11:00 AM and 12:00 PM Eastern US Time.

05/21/2024, 12:00pm EDT

This incident is closed.

Quickbase Service - US Region Quickbase Sync - US Region
05/21/2024, 11:00am EDT

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Tuesday, May 21, 2024, between 11:00 AM and 12:00 PM Eastern US Time.
05/21/2024, 11:10am EDT

This incident is closed.

Quickbase Service - US Region Quickbase Pipelines - US Region
05/21/2024, 10:00am EDT

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, May 21, 2024, between 10:00 AM and 11:00 AM Eastern US Time.

05/21/2024, 11:00am EDT

This incident is closed.

Quickbase Service - EU Region Quickbase Audit Logs - EU Region Quickbase Billing - EU Region Quickbase Pipelines - EU Region Quickbase RESTful APIs - EU Region Quickbase Sync - EU Region Quickbase Webhooks - EU Region
05/20/2024, 02:00pm EDT

Our journey to improve Quickbase and your product experience continues.  The Quickbase team will be performing planned maintenance to upgrade the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.  For more information on the enhancements and bug fixes in this upgrade, check out the release notes.

This maintenance window will be: Monday, May 20, 2024 between 2:00 PM and 3:00 PM Eastern US Time.

05/20/2024, 03:00pm EDT

This incident is closed.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
05/19/2024, 09:30am EDT

Our journey to improve Quickbase and your product experience continues.  The Quickbase team will be performing planned maintenance to upgrade the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.  For more information on the enhancements and bug fixes in this upgrade, check out the release notes.

This maintenance window will be: Sunday, May 19, 2024 between 9:30 AM and 11:30 AM Eastern US Time.

05/19/2024, 11:30am EDT

This incident is closed.

Quickbase Service - EU Region Quickbase Sync - EU Region
05/16/2024, 12:00pm EDT

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Thursday, May 16, 2024, between 12:00 PM and 1:00 PM Eastern US Time.

05/16/2024, 12:10pm EDT

This incident is closed.

Quickbase Service - US Region Quickbase Sync - US Region
05/16/2024, 11:00am EDT

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Thursday, May 16, 2024, between 11:00 AM and 12:00 PM Eastern US Time.

05/16/2024, 11:10am EDT

This incident is closed.

Quickbase Service - EU Region Quickbase Pipelines - EU Region
05/14/2024, 06:00am EDT

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, May 14, 2024, between 06:00 AM and 07:00 AM Eastern US Time.

05/14/2024, 07:00am EDT

This incident is closed.

Quickbase Service - US Region Quickbase Pipelines - US Region
05/14/2024, 05:00am EDT

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, May 14, 2024, between 05:00 AM and 06:00 AM Eastern US Time.

05/14/2024, 06:00am EDT

This incident is closed.

Quickbase Service - EU Region Quickbase Audit Logs - EU Region Quickbase Billing - EU Region Quickbase Pipelines - EU Region Quickbase RESTful APIs - EU Region Quickbase Sync - EU Region Quickbase Webhooks - EU Region
05/13/2024, 02:00pm EDT

The Quickbase team will be performing maintenance to update the infrastructure that handles the EU Instance of the Quickbase platform.  Quickbase EU may be unavailable for a brief period of time during this maintenance.

This maintenance window will be: Monday, May 13, 2024, between 2:00 PM and 3:00 PM Eastern US Time.

05/13/2024, 02:12pm EDT

This incident is closed.

Quickbase Service - EU Region Quickbase Audit Logs - EU Region Quickbase Billing - EU Region Quickbase Pipelines - EU Region Quickbase RESTful APIs - EU Region Quickbase Sync - EU Region Quickbase Webhooks - EU Region
05/10/2024, 02:00pm EDT

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements. 

This maintenance window will be: Friday, May 10, 2024, between 2:00 PM and 3:00 PM Eastern US Time.

05/10/2024, 02:29pm EDT

This incident is closed.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
05/09/2024, 11:00pm EDT

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Thursday, May 9, 2024, between 11:00 PM and 12:30 AM Eastern US Time.

05/09/2024, 11:39pm EDT

This incident is closed.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
05/08/2024, 04:08pm EDT

Starting around 4:08 PM Eastern US Time, new forms began experiencing minor performance degradation.

05/08/2024, 05:45pm EDT

As of 5:45 PM Eastern US Time, new forms have returned to normal performance.

This incident is closed.

05/07/2024, 08:45am EDT

Our Quickbase Community forum, community.quickbase.com, was reported unavailable. Actions to review and remediate are underway.

05/07/2024, 09:25am EDT

As of 9:25 AM Eastern US Time, Quickbase Community is functioning normally.

This incident is closed.

05/10/2024, 09:15am EDT

The vendor that hosts the Quickbase Community site initiated a maintenance update starting at 8:45 AM Eastern US Time on Tuesday, May 7.  The vendor did not notify Quickbase staff of this update ahead of time.  The update caused access tokens to be invalidated and new access tokens were not generated.  As a result, requests could not be successfully processed and the compute resources supporting the site were overwhelmed.  The vendor was alerted to the problem via their monitoring system.  They responded by restarting the Quickbase Community site.  By 9:25 AM Eastern US Time, it was working normally.

In the future, the vendor will only do these updates during maintenance windows communicated to Quickbase staff ahead of time.  They are also working at a technical level to enhance the ability of the Quickbase Community site to auto-recover from such scenarios (token invalidations during an update).

Quickbase Service - EU Region Quickbase Audit Logs - EU Region Quickbase Billing - EU Region Quickbase Pipelines - EU Region Quickbase RESTful APIs - EU Region Quickbase Sync - EU Region Quickbase Webhooks - EU Region
05/01/2024, 02:00pm EDT

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Wednesday, May 1, 2024, between 2:00 PM and 3:00 PM Eastern US Time.

05/01/2024, 02:30pm EDT

This incident is closed.

Quickbase Service - EU Region Quickbase Sync - EU Region
05/01/2024, 12:00pm EDT

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Wednesday, May 1, 2024, between 12:00 PM and 1:00 PM Eastern US Time.

05/01/2024, 12:15pm EDT

This incident is closed.

Quickbase Service - US Region Quickbase Sync - US Region
05/01/2024, 11:00am EDT

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Wednesday, May 1, 2024, between 11:00 AM and 12:00 PM Eastern US Time.

05/01/2024, 11:17am EDT

This incident is closed.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
04/30/2024, 11:00pm EDT

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Tuesday, April 30, 2024, between 11:00 PM and 12:30 AM Eastern US Time.

04/30/2024, 11:40pm EDT

This incident is closed.

Quickbase Service - EU Region Quickbase Audit Logs - EU Region Quickbase Billing - EU Region Quickbase Pipelines - EU Region Quickbase RESTful APIs - EU Region Quickbase Sync - EU Region Quickbase Webhooks - EU Region
04/26/2024, 02:00pm EDT

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team has:

  • Improved performance for operations that require a substantial number of user lookups.
  • Fixed an issue in the Quickbase mobile applications, where some custom Formula buttons were not redirecting appropriately after saving a record.

We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Tuesday, April 2, 2024, between 2:00 PM and 3:00 PM Eastern US Time.

04/26/2024, 02:28pm EDT

This incident is closed.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
04/25/2024, 11:00pm EDT

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team has:

  • Improved performance for operations that require a substantial number of user lookups.
  • Fixed an issue in the Quickbase mobile applications, where some custom Formula buttons were not redirecting appropriately after saving a record.

We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Thursday, April 25, 2024, between 11:00 PM and 12:30 AM Eastern US Time.

04/25/2024, 11:50pm EDT

This incident is closed.

Quickbase Service - EU Region Quickbase Pipelines - EU Region
04/24/2024, 10:00am EDT

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Wednesday, April 24, 2024, between 10:00 AM and 11:00 AM Eastern US Time.

04/24/2024, 11:00am EDT

This incident is closed.

Quickbase Service - US Region Quickbase Pipelines - US Region
04/24/2024, 09:00am EDT

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Wednesday, April 24, 2024, between 09:00 AM and 10:00 AM Eastern US Time.

04/24/2024, 10:00am EDT

This incident is closed.

Quickbase Service - EU Region Quickbase Sync - EU Region
04/23/2024, 12:00pm EDT

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Tuesday, April 23, 2024, between 12:00 PM and 1:00 PM Eastern US Time.


04/23/2024, 12:15pm EDT

This incident is closed.

Quickbase Service - EU Region Quickbase Pipelines - EU Region
04/23/2024, 11:00am EDT

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, April 23, 2024, between 11:00 AM and 12:00 PM Eastern US Time.

04/23/2024, 12:00pm EDT

This incident is closed.

Quickbase Service - US Region Quickbase Sync - US Region
04/23/2024, 11:00am EDT

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Tuesday, April 23, 2024, between 11:00 AM and 12:00 PM Eastern US Time.

04/23/2024, 11:25am EDT

This incident is closed.

Quickbase Service - US Region Quickbase Pipelines - US Region
04/23/2024, 10:00am EDT

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, April 23, 2024, between 10:00 AM and 11:00 AM Eastern US Time.

04/23/2024, 11:00am EDT

This incident is closed.

Quickbase Service - EU Region Quickbase Audit Logs - EU Region Quickbase Billing - EU Region Quickbase Pipelines - EU Region Quickbase RESTful APIs - EU Region Quickbase Sync - EU Region Quickbase Webhooks - EU Region
04/22/2024, 02:00pm EDT

Our journey to improve Quickbase and your product experience continues.  The Quickbase team will be performing planned maintenance to upgrade the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.  For more information on the enhancements and bug fixes in this upgrade, check out the release notes.

This maintenance window will be: Monday, April 22, 2024 between 2:00 PM and 3:00 PM Eastern US Time.
04/22/2024, 02:21pm EDT

This incident is closed.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
04/21/2024, 09:30am EDT

Our journey to improve Quickbase and your product experience continues.  The Quickbase team will be performing planned maintenance to upgrade the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.  For more information on the enhancements and bug fixes in this upgrade, check out the release notes.

This maintenance window will be: Sunday, April 21, 2024 between 9:30 AM and 11:30 AM Eastern US Time.
04/21/2024, 09:58am EDT

This incident is closed.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
04/17/2024, 09:39am EDT

Starting around 9:39 AM Eastern US Time, requests to the following services are experiencing performance degradation: Data Analyzer, Performance Optimizer, Performance Insights and Data Scanner.  

04/17/2024, 02:14pm EDT

We have identified the issue and are working on a resolution as soon as possible. 

04/17/2024, 03:10pm EDT

We have deployed a fix for this issue. 

This incident is closed.

We will provide a root cause once it's available.


04/19/2024, 08:24am EDT

A configuration change unexpectedly prevented certain services from connecting to the Quickbase platform correctly.  Due to this change, users interacting with our Data Analyzer (beta), Data Scanner, Performance Optimizer and Performance Insights services did not receive complete results during the duration of the incident.  We reverted the configuration change to ultimately fix the issue.

We apologize for any inconvenience this issue may have caused.  We have implemented additional monitoring and enhanced our deployment processes to prevent this issue from reoccurring.

Quickbase Service - EU Region Quickbase Audit Logs - EU Region Quickbase Billing - EU Region Quickbase Pipelines - EU Region Quickbase RESTful APIs - EU Region Quickbase Sync - EU Region Quickbase Webhooks - EU Region
04/11/2024, 02:00pm EDT

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Thursday, April 11, 2024, between 2:00 PM and 3:00 PM Eastern US Time.

04/11/2024, 02:23pm EDT

This incident is closed.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
04/10/2024, 11:00pm EDT

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Wednesday, April 10, 2024, between 11:00 PM and 12:30 AM Eastern US Time.

04/10/2024, 11:38pm EDT

This incident is closed.

Quickbase Service - EU Region Quickbase Sync - EU Region
04/10/2024, 12:00pm EDT

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Wednesday, April 10, 2024, between 12:00 PM and 1:00 PM Eastern US Time.

04/10/2024, 12:12pm EDT

This incident is closed.

Quickbase Service - US Region Quickbase Sync - US Region
04/10/2024, 11:00am EDT

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Wednesday, April 10, 2024, between 11:00 AM and 12:00 PM Eastern US Time.

04/10/2024, 11:38am EDT

This incident is closed.

Quickbase Service - US Region Quickbase Sync - US Region
04/04/2024, 11:00am EDT

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Thursday, April 4, 2024, between 11:00 AM and 12:00 PM Eastern US Time.

04/04/2024, 12:00pm EDT

This incident is closed

Quickbase Service - EU Region Quickbase Audit Logs - EU Region Quickbase Billing - EU Region Quickbase Pipelines - EU Region Quickbase RESTful APIs - EU Region Quickbase Sync - EU Region Quickbase Webhooks - EU Region
04/02/2024, 02:00pm EDT

The Quickbase team will be performing maintenance to update the infrastructure that handles the EU Instance of the Quickbase platform.  Quickbase EU may be unavailable for a period of time during this maintenance.

This maintenance window will be: Tuesday, April 2, 2024, between 2:00 PM and 3:00 PM Eastern US Time.

04/02/2024, 02:56pm EDT

This incident is closed.

Quickbase Service - EU Region Quickbase Audit Logs - EU Region Quickbase Billing - EU Region Quickbase Pipelines - EU Region Quickbase RESTful APIs - EU Region Quickbase Sync - EU Region Quickbase Webhooks - EU Region
04/02/2024, 01:00pm EDT

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Tuesday, April 2, 2024, between 1:00 PM and 2:00 PM Eastern US Time.

04/02/2024, 02:00pm EDT

This incident is closed.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
04/01/2024, 11:00pm EDT

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Monday, April 1, 2024, between 11:00 PM and 12:30 AM Eastern US Time.

04/02/2024, 12:30am EDT

This incident is closed.

Quickbase Service - EU Region Quickbase Audit Logs - EU Region Quickbase Billing - EU Region Quickbase Pipelines - EU Region Quickbase RESTful APIs - EU Region Quickbase Sync - EU Region Quickbase Webhooks - EU Region
04/01/2024, 02:00pm EDT

The Quickbase team will be performing maintenance to update the infrastructure that handles the EU Instance of the Quickbase platform.  Quickbase EU may be unavailable for a period of time during this maintenance. 

This maintenance window will be: Monday, April 1, 2024, between 2:00 PM and 4:00 PM Eastern US Time.

04/01/2024, 03:41pm EDT

This incident is closed.

04/01/2024, 08:00am EDT

Our Quickbase Community forum, community.quickbase.com, will undergo planned maintenance between April 1 – April 9, 2024. During this planned maintenance, Discussions will be read-only. No new Discussion topics can be created and existing Discussion topics cannot be replied to.

We have a community-led Discord server available for users to interact during the entirety of the maintenance.For more information, please visit our post here.There is no impact on use of the Quickbase platform by our customers during this maintenance.
04/09/2024, 10:20am EDT

Maintenance is in progress for the Community site. Intermittent interruptions will be expected until migration steps are complete.

04/09/2024, 12:30pm EDT
Migration steps are complete, and Community should be accessible to users.
04/09/2024, 12:31pm EDT

This incident is closed.

Quickbase Service - EU Region Quickbase Audit Logs - EU Region Quickbase Billing - EU Region Quickbase Pipelines - EU Region Quickbase RESTful APIs - EU Region Quickbase Sync - EU Region Quickbase Webhooks - EU Region
03/28/2024, 02:00pm EDT

Ensuring your data is always available takes planning and action. It’s action time now and the Quickbase team has fixed the following issues:

  • Date filters in table reports weren’t showing dates properly for all formats.
  • Color-coded formula URL buttons were not displaying properly in table reports. There was a similar issue with URL fields where these weren’t displayed color-coded.
  • HTMLToText() was not recognized in the formula editor.
We do not expect any disruption to the Quickbase platform as we make these improvements.


This maintenance window will be: Thursday, March 28, 2024, between 2:00 PM and 3:00 PM Eastern US Time.

03/28/2024, 02:28pm EDT

This incident is closed.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
03/27/2024, 11:00pm EDT

Ensuring your data is always available takes planning and action. It’s action time now and the Quickbase team has fixed the following issues:

  • Date filters in table reports weren’t showing dates properly for all formats.
  • Color-coded formula URL buttons were not displaying properly in table reports. There was a similar issue with URL fields where these weren’t displayed color-coded.
  • HTMLToText() was not recognized in the formula editor.

We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Wednesday, March 27, 2024, between 11:00 PM and 12:30 AM Eastern US Time.

03/27/2024, 11:40pm EDT

This incident is closed.

Quickbase Service - EU Region Quickbase Sync - EU Region
03/27/2024, 12:00pm EDT

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Wednesday, March 27, 2024, between 12:00 PM and 1:00 PM Eastern US Time.

03/27/2024, 12:20pm EDT

This incident is closed.

Quickbase Service - US Region Quickbase Sync - US Region
03/27/2024, 11:00am EDT

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Wednesday, March 27, 2024, between 11:00 AM and 12:00 PM Eastern US Time.

03/27/2024, 11:20am EDT

This incident is closed.

Quickbase Service - EU Region Quickbase Audit Logs - EU Region Quickbase Billing - EU Region Quickbase Pipelines - EU Region Quickbase RESTful APIs - EU Region Quickbase Sync - EU Region Quickbase Webhooks - EU Region
03/25/2024, 02:00pm EDT

Our journey to improve Quickbase and your product experience continues.  The Quickbase team will be performing planned maintenance to upgrade the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.  For more information on the enhancements and bug fixes in this upgrade, check out the release notes.


This maintenance window will be: Monday, March 25, 2024 between 2:00 PM and 3:00 PM Eastern US Time.
03/25/2024, 02:25pm EDT

This incident is closed.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
03/25/2024, 11:42am EDT

As of 11:42 AM Eastern US Time, the Quickbase US platform is unavailable.  We are actively investigating and will provide an update within 30 minutes.

03/25/2024, 11:47am EDT

As of 11:47 AM Eastern US Time, the Quickbase US platform has recovered and performance has returned to normal.  We are investigating the root cause of this incident and will post an update once we have it.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
03/24/2024, 07:00pm EDT

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team fixed an issue where calendar reports were not displaying all the expected events.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Sunday, March 24, 2024, between 7:00 PM and 8:30 PM Eastern US Time.

03/24/2024, 07:40pm EDT

This incident is closed.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
03/24/2024, 09:30am EDT

Our journey to improve Quickbase and your product experience continues.  The Quickbase team will be performing planned maintenance to upgrade the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.  For more information on the enhancements and bug fixes in this upgrade, check out the release notes.


This maintenance window will be: Sunday, March 24, 2024 between 9:30 AM and 11:30 AM Eastern US Time.
03/24/2024, 10:39am EDT

This incident is closed.

03/20/2024, 10:00am EDT

Users attempting to log into our online training platform, Quickbase University (university.quickbase.com), are encountering an error.  We are aware of the issue and working to fix as soon as possible.

There is no impact on use of the Quickbase platform by our customers.

We will post another update as soon as one is available. 


03/21/2024, 10:00am EDT

Our team is continuing to investigate this issue.  We apologize for the inconvenience this issue may cause.  We will provide another update as soon as we have one.

03/21/2024, 01:18pm EDT

We have identified and fixed the issue.  We will provide a root cause once it's available.

This incident is closed.

Quickbase Service - EU Region Quickbase Sync - EU Region
03/19/2024, 12:00pm EDT

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.


This maintenance window will be: Tuesday, March 19, 2024, between 12:00 PM and 1:00 PM Eastern US Time.
03/19/2024, 12:20pm EDT

This incident is closed.

Quickbase Service - US Region Quickbase Sync - US Region
03/19/2024, 11:00am EDT

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.


This maintenance window will be: Tuesday, March 19, 2024, between 11:00 AM and 12:00 PM Eastern US Time.
03/19/2024, 11:35am EDT

This incident is closed.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
03/15/2024, 03:19am EDT

Between 3:19 AM and 12:24 PM Eastern US Time, users may have noticed slight performance degradation moving between new table reports and forms. This issue has since been resolved.

03/15/2024, 12:24pm EDT

This incident is closed.

Quickbase Service - US Region Quickbase Service - EU Region Quickbase Community Quickbase Company Website Quickbase Help Quickbase Support Portal Quickbase University Quickbase Audit Logs - US Region Quickbase Audit Logs - EU Region Quickbase Automations - US Region Quickbase Billing - EU Region Quickbase Pipelines - EU Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase RESTful APIs - EU Region Quickbase Sync - EU Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Webhooks - EU Region Quickbase Sync - US Region Quickbase Webhooks - US Region
03/14/2024, 02:00pm EDT

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Thursday, March 14, 2024, between 2:00 PM and 3:00 PM Eastern US Time.

03/14/2024, 03:00pm EDT

This incident is closed.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
03/13/2024, 11:00pm EDT

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Wednesday, March 13, 2024, between 11:00 PM and 12:30 AM Eastern US Time.

03/14/2024, 12:30am EDT

This incident is closed.

Quickbase Service - EU Region Quickbase Sync - EU Region
03/07/2024, 12:00pm EST

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Thursday, March 7, 2024, between 12:00 PM and 1:00 PM Eastern US Time.

03/07/2024, 12:42pm EST

This incident is closed.

Quickbase Service - US Region Quickbase Sync - US Region
03/07/2024, 11:00am EST

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Thursday, March 7, 2024, between 11:00 AM and 12:00 PM Eastern US Time.

03/07/2024, 11:56am EST

This incident is closed.

Quickbase Service - EU Region Quickbase Pipelines - EU Region
03/01/2024, 12:00pm EST

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Friday, March 1, 2024, between 12:00 PM and 12:30 PM Eastern US Time.

03/01/2024, 12:10pm EST

This incident is closed.

Quickbase Service - US Region Quickbase Pipelines - US Region
03/01/2024, 11:30am EST

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Friday, March 1, 2024, between 11:30 AM and 12:00 PM Eastern US Time.

03/01/2024, 11:51am EST

This incident is closed.

Quickbase Service - EU Region Quickbase Audit Logs - EU Region Quickbase Billing - EU Region Quickbase Pipelines - EU Region Quickbase RESTful APIs - EU Region Quickbase Sync - EU Region Quickbase Webhooks - EU Region
02/29/2024, 02:00pm EST

The Quickbase team will be performing maintenance to update the infrastructure that handles the EU Instance of the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Thursday, February 29, 2024, between 2:00 PM and 4:00 PM Eastern US Time.

02/29/2024, 03:03pm EST

This incident is closed.

Quickbase Service - EU Region Quickbase Audit Logs - EU Region Quickbase Billing - EU Region Quickbase Pipelines - EU Region Quickbase RESTful APIs - EU Region Quickbase Sync - EU Region Quickbase Webhooks - EU Region
02/27/2024, 02:00pm EST

Our journey to improve Quickbase and your product experience continues.  The Quickbase team will be performing planned maintenance to upgrade the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.  For more information on the enhancements and bug fixes in this upgrade, check out the release notes.

This maintenance window will be: Tuesday, February 27, 2024 between 2:00 PM and 3:00 PM Eastern US Time.

02/27/2024, 02:01pm EST

This maintenance originally scheduled at 2:00 PM Eastern US Time has been postponed until 2/27/2024 at 2:00 PM Eastern US Time. The post has been updated to reflect this change.

02/27/2024, 02:21pm EST

This incident is closed.

Quickbase Service - EU Region Quickbase Sync - EU Region
02/27/2024, 12:00pm EST

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Tuesday, February 27, 2024, between 12:00 PM and 1:00 PM Eastern US Time.
02/27/2024, 12:10pm EST

This incident is closed.

Quickbase Service - EU Region Quickbase Pipelines - EU Region
02/27/2024, 11:00am EST

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, February 27, 2024, between 11:00 AM and 12:00 PM Eastern US Time.

02/27/2024, 12:00pm EST

This incident is closed.

Quickbase Service - US Region Quickbase Sync - US Region
02/27/2024, 11:00am EST

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Tuesday, February 27, 2024, between 11:00 AM and 12:00 PM Eastern US Time.
02/27/2024, 11:10am EST

This incident is closed.

Quickbase Service - US Region Quickbase Pipelines - US Region
02/27/2024, 10:00am EST

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, February 27, 2024, between 10:00 AM and 11:00 AM Eastern US Time.

02/27/2024, 11:00am EST

This incident is closed.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
02/26/2024, 11:00pm EST

Ensuring your data is always available takes planning and action. It’s action time now and the Quickbase team will be performing planned maintenance to patch the following issues:

  • Users clicking the view or edit icons from automated emails (subscriptions and reminders) generated after 10 AM Eastern US Time on Sunday, February 25, 2024 were encountering a 404 error page.
  • Users were unable to invite new users from grid edit.

We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Monday, February 26, 2024, between 11:00 PM and 12:30 AM Eastern US Time.

02/26/2024, 11:28pm EST

This incident is closed.

Quickbase Service - US Region Quickbase Pipelines - US Region
02/26/2024, 06:00am EST

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, February 27, 2024, between 10:00 AM and 11:00 AM Eastern US Time.

02/26/2024, 06:48am EST

This incident is cancelled.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
02/25/2024, 10:00am EST

Users clicking view or edit icons in automated emails (subscriptions, and reminders) generated after 10:00 AM Eastern US Time on Sunday, February 25, 2024 are encountering a 404 error page.

As a workaround, users should access the links to reports directly and click to view or edit once they are in Quickbase.

We are investigating a fix for this issue and will provide an update as we learn more.


02/26/2024, 03:31pm EST

We have identified the issue and are planning to deploy a fix at 11:00 PM Eastern US Time tonight.

02/26/2024, 11:28pm EST

This incident is closed.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
02/25/2024, 09:30am EST

Our journey to improve Quickbase and your product experience continues.  The Quickbase team will be performing planned maintenance to upgrade the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.  For more information on the enhancements and bug fixes in this upgrade, check out the release notes.

This maintenance window will be: Sunday, February 25, 2024 between 9:30 AM and 11:30 AM Eastern US Time.

02/25/2024, 10:40am EST

This incident closed.

Quickbase Service - EU Region Quickbase Sync - EU Region
02/20/2024, 12:00pm EST

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Tuesday, February 20, 2024, between 12:00 PM and 1:00 PM Eastern US Time.

02/20/2024, 12:26pm EST

This incident is closed.

Quickbase Service - US Region Quickbase Sync - US Region
02/20/2024, 11:00am EST

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Tuesday, February 20, 2024, between 11:00 AM and 12:00 PM Eastern US Time.

02/20/2024, 11:43am EST

This incident is closed.

Quickbase Service - EU Region Quickbase Webhooks - EU Region
02/20/2024, 07:00am EST

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Webhooks, TriggerService and Workflow Engine.  Some Webhooks may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, February 20, 2024, between 07:00 AM and 08:00 AM Eastern US Time.

02/20/2024, 08:00am EST

This incident is closed.

Quickbase Service - US Region Quickbase Webhooks - US Region
02/20/2024, 06:00am EST

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Webhooks, TriggerService and Workflow Engine.  Some Webhooks may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, February 20, 2024, between 06:00 AM and 07:00 AM Eastern US Time.

02/20/2024, 07:00am EST

This incident is closed.

Quickbase Service - EU Region Quickbase Pipelines - EU Region
02/13/2024, 07:00am EST

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, February 13, 2024, between 07:00 AM and 08:00 AM Eastern US Time.

02/13/2024, 08:00am EST

This incident is closed.

Quickbase Service - US Region Quickbase Pipelines - US Region
02/13/2024, 06:00am EST

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, February 13, 2024, between 06:00 AM and 07:00 AM Eastern US Time.

02/13/2024, 07:00am EST

This incident is closed.

Quickbase Service - EU Region Quickbase Audit Logs - EU Region Quickbase Billing - EU Region Quickbase Pipelines - EU Region Quickbase RESTful APIs - EU Region Quickbase Sync - EU Region Quickbase Webhooks - EU Region
02/08/2024, 02:00pm EST

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Thursday, February 8, 2024, between 2:00 PM and 3:00 PM Eastern US Time.

02/08/2024, 02:20pm EST

This incident is closed.

Quickbase Service - EU Region Quickbase Audit Logs - EU Region Quickbase Billing - EU Region Quickbase Pipelines - EU Region Quickbase RESTful APIs - EU Region Quickbase Sync - EU Region Quickbase Webhooks - EU Region
02/08/2024, 10:00am EST

Between 10:00 AM and 2:20 PM Eastern US Time, users editing or adding records in legacy forms in rich text fields or building app homepages or notifications with the rich text editor saw a message that the CKeditor version is not secure.

CKeditor is the rich text editor we leverage across the platform.

We have deployed a fix for this issue.  Users will no longer see this message in the product. We are currently investigating a long-term fix and will provide an update as soon as we have one.

02/08/2024, 02:20pm EST

This incident is closed.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
02/07/2024, 11:00pm EST

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Wednesday, February 7, 2024, between 11:00 PM and 12:30 AM Eastern US Time.

02/07/2024, 11:27pm EST

This incident is closed.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
02/07/2024, 08:00am EST

Starting today, users editing or adding records in legacy forms began seeing a message in rich text fields that the CKeditor version is not secure.

CKeditor is the rich text editor we leverage across the platform.

We are investigating and working to resolve as soon as possible. We will provide an update as soon as we have one.

02/07/2024, 10:55am EST

We have remediated the immediate issue. Users will no longer see this message in the product. We are currently investigating a long-term fix and will provide an update as soon as we have one.

This incident is closed.

02/25/2024, 10:40am EST

Quickbase has deployed a fix to the product and is no longer vulnerable to the reported security flaws in CKEditor.

This incident is closed.

Quickbase Service - EU Region Quickbase Audit Logs - EU Region Quickbase Billing - EU Region Quickbase Pipelines - EU Region Quickbase RESTful APIs - EU Region Quickbase Sync - EU Region Quickbase Webhooks - EU Region
02/07/2024, 08:00am EST

Starting today, users editing or adding records in legacy forms began seeing a message in rich text fields that the CKeditor version is not secure.

CKeditor is the rich text editor we leverage across the platform.

We are investigating and working to resolve as soon as possible. We will provide an update as soon as we have one.

02/07/2024, 10:55am EST

We have remediated the immediate issue. Users will no longer see this message in the product. We are currently investigating a long-term fix and will provide an update as soon as we have one.

This incident is closed.

02/27/2024, 02:21pm EST

Quickbase has deployed a fix to the product and is no longer vulnerable to the reported security flaws in CKEditor.

This incident is closed.

Quickbase Service - US Region Quickbase Sync - US Region
02/06/2024, 11:00am EST

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Tuesday, February 6, 2024, between 11:00 AM and 12:00 PM Eastern US Time.
02/06/2024, 11:42am EST

This incident is closed.

Quickbase Service - EU Region Quickbase Sync - EU Region
02/05/2024, 02:00pm EST

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Monday, February 5, 2024, between 2:00 PM and 3:00 PM Eastern US Time.

02/05/2024, 02:15pm EST

This incident is closed.

Quickbase Service - US Region Quickbase Sync - US Region
02/05/2024, 01:00pm EST

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Monday, February 5, 2024, between 1:00 PM and 2:00 PM Eastern US Time.


02/05/2024, 01:18pm EST

This incident is closed.

Quickbase Service - EU Region Quickbase Audit Logs - EU Region Quickbase Billing - EU Region Quickbase Pipelines - EU Region Quickbase RESTful APIs - EU Region Quickbase Sync - EU Region Quickbase Webhooks - EU Region
02/01/2024, 02:00pm EST

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Thursday, February 1, 2024, between 2:00 PM and 3:00 PM Eastern US Time.
02/01/2024, 03:00pm EST

This incident is closed.

Quickbase Service - EU Region Quickbase Pipelines - EU Region
02/01/2024, 07:00am EST

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Thursday, February 1, 2024, between 07:00 AM and 08:00 AM Eastern US Time.

02/01/2024, 08:00am EST

This incident is closed.

Quickbase Service - US Region Quickbase Pipelines - US Region
02/01/2024, 06:00am EST

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Thursday, February 1, 2024, between 06:00 AM and 07:00 AM Eastern US Time.

02/01/2024, 07:00am EST

This incident is closed.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
01/31/2024, 11:00pm EST

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Wednesday, January 31, 2024, between 11:00 PM and 12:30 AM Eastern US Time.

02/01/2024, 12:30am EST

This incident is closed.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
01/27/2024, 12:10am EST

This notice is for upcoming planned down time that is part of the Hosting Transition Plan for the US Instance of the platform.

The planned down time window will be:

  • Saturday, January 27, 12:10 AM to 3:00 AM (Eastern US Time) - Switch the active location of the Core Cluster Components of Quickbase US from AWS-Ohio to AWS-Oregon.
  • Quickbase US will be down during this maintenance.

As with all our data center switches, there is nothing customers need to do aside from maintaining awareness of the planned down time.

If you have any questions, please contact your Quickbase Account Team.

01/27/2024, 12:45am EST

The Quickbase-US platform was open to customers with the active location being AWS-Oregon at 12:38 AM Eastern US Time.  By 12:45 AM, performance of the platform was normal.

We have completed our verification of the platform in this location.

This incident is closed.

Quickbase Service - EU Region Quickbase Sync - EU Region
01/25/2024, 02:00pm EST

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Thursday, January 25, 2024, between 2:00 PM and 2:30 PM Eastern US Time.

01/25/2024, 02:18pm EST

This incident is closed.