NOTE:  This maintenance is for the EU instance of the Quickbase platform and only applies to customers who use that instance.  This maintenance will not impact the US Instance of the Quickbase platform.  Quickbase US and Quickbase EU are completely separate instances of the platform.

In order to ensure the availability of the EU instance of the Quickbase platform, Quickbase hosts the platform in two geographically diverse locations; Germany and Ireland.  Quickbase EU can run actively in only one location at a time with the other location running in standby mode.  We periodically need to switch between the two locations as part of our normal disaster recovery plan validation process.  Switching between locations allows us to ensure that Quickbase’s disaster recovery plan is tested and working properly should there ever be a real disaster.  You can read more about how we ensure the availability of Quickbase EU in our Trust Center.

Since November 7, 2025, Quickbase EU has been active in our Germany location.  On Friday, July 10, 2026, between 7:00 PM and 9:00 PM Eastern US Time, we plan to switch Quickbase EU to be active in the Ireland location.  We plan to continue to run the active instance in Ireland for several months.  The Quickbase EU platform instances in both locations are always identical so there will be no change in Quickbase function or performance.

There is nothing customers need to do aside from maintaining awareness of the planned down time associated with the location switch.

Quickbase EU will be unavailable during this maintenance.

This maintenance window will be: Friday, July 10, 2026, between 7:00 PM and 9:00 PM Eastern US Time.

The Quickbase team will be performing maintenance Thursday, June 25, between 3:00 PM and 4:00 PM Eastern US Time to restart a component service of the Quickbase load balancer supporting the Quickbase EU platform.

During this one hour maintenance window, there will be a 5 minute period where 4 specific actions will either result in an error or the actions will be slower than normal.

• Accessing an application, or a table within the application, that is NOT already loaded prior to the 5 minute period.
• Cloning an application.
• Copying a table within an application.
• Importing records into an application that has a relationship with another application.

The Quickbase team will be performing maintenance Wednesday, June 24, between 8:00 PM and 9:00 PM Eastern US Time to restart a component service of the Quickbase load balancer supporting the Quickbase US platform.

During this one hour maintenance window, there will be a 5 minute period where 4 specific actions will either result in an error or the actions will be slower than normal.

• Accessing an application, or a table within the application, that is NOT already loaded prior to the 5 minute period.
• Cloning an application.
• Copying a table within an application.
• Importing records into an application that has a relationship with another application.

Ensuring your data is always available takes planning and action. It’s action time now and we're resolving Issue ID QBE022119 by improving readability of our newer font styling on legacy pages like old forms. We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Thursday, June 18, 2026, between 2:00 PM and 3:00 PM Eastern US Time.

This incident is closed.

Ensuring your data is always available takes planning and action. It’s action time now and we're resolving Issue ID QBE022119 by improving readability of our newer font styling on legacy pages like old forms. We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Wednesday, June 17, 2026, between 11:00 PM and 12:30 AM Eastern US Time.

This incident is closed.

As of 8:03 PM Eastern US Time, the Quickbase Community is unavailable. We are actively investigating.

Our hosting provider has deployed a fix for this issue and the Quickbase Community is working properly again.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, June 16, 2026, between 5:00 AM and 6:00 AM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, June 16, 2026, between 4:00 AM and 5:00 AM Eastern US Time.

This incident is closed.

Quickbase uses a partner named Billing Platform to provide some billing related information and functionality for the Quickbase platform.  Billing Platform will be executing planned maintenance to update their platform.  During this maintenance, customers using either the US or EU instance of the Quickbase platform will be unable to use the "Manage Billing" button on the Admin Console page.  This includes the ability to pay an invoice.

This maintenance window will be: Friday, June 12, 2026, between 10:00 PM and 5:00 AM Eastern US Time.

The Quickbase team will be performing maintenance Thursday, June 11, between 3:00 PM and 4:00 PM Eastern US Time to restart a component service of the Quickbase load balancer supporting the Quickbase EU platform.

During this one hour maintenance window, there will be a 5 minute period where 4 specific actions will either result in an error or the actions will be slower than normal.

• Accessing an application, or a table within the application, that is NOT already loaded prior to the 5 minute period.
• Cloning an application.
• Copying a table within an application.
• Importing records into an application that has a relationship with another application.

The 5 minute period of degraded functionality was between 3:13 PM and 3:18 PM Eastern US Time.

This incident is closed.

Our journey to improve Quickbase and your product experience continues. The Quickbase team will be performing planned maintenance to upgrade the Quickbase platform. We do not expect any disruption to the Quickbase platform as we make these improvements. For more information on the enhancements and bug fixes in this upgrade, check out the release notes.

This maintenance window will be: Thursday, June 11, 2026, between 2:00 PM and 3:00 PM Eastern US Time.

Starting around 8:20AM Eastern US Time, we have uncovered an issue that is affecting our AI capabilities for customers.

Features Affected:

• Quickbase AI Agent

All other AI features remain operational.

The Quickbase team have already found the root cause and will be deploying a patch to fix the issue.

As of 8:39 AM Eastern US Time the AI functionalities have been restored.

Our journey to improve Quickbase and your product experience continues. The Quickbase team will be performing planned maintenance to upgrade the Quickbase platform. We do not expect any disruption to the Quickbase platform as we make these improvements. For more information on the enhancements and bug fixes in this upgrade, check out the release notes.

This maintenance window will be: Wednesday, June 10, 2026, between 11:00 PM and 12:30 AM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance Wednesday, June 10, between 8:00 PM and 9:00 PM Eastern US Time to update a component service of the Quickbase load balancer supporting the Quickbase US platform.

We do not expect any disruption to the Quickbase US platform as we make these improvements.

This incident is closed.

Between Wednesday, June 10 at 1:55 PM and Thursday, June 11 at 8:32 PM Eastern US Time, a subset of the Quickbase REST API service (api.quickbase.com) experienced slow performance or returned HTTP 502 or 524 errors. The Quickbase team took corrective action and the service returned to normal operation on Thursday, June 11 at 8:32 PM Eastern US Time.

This incident is closed.

Starting around 10:47AM Eastern US Time, we have uncovered an issue that is affecting our AI capabilities for customers.

Features Affected:

• Quickbase AI Agent
• App Summary
• AI Spreadsheet Import

All other AI features remain operational.

The Quickbase team have already found the root cause and will be deploying a patch to fix the issue.

The engineering team is currently working on a deployment fix. We will post an update in 30 minutes.

As of 11:41 AM Eastern US Time the AI functionalities have been restored.

In order to ensure the availability of the US instance of the Quickbase platform, Quickbase hosts the platform in two geographically diverse locations; Ohio (USA) and Oregon (USA).  Quickbase US can run actively in only one location at a time with the other location running in standby mode.  We periodically need to switch between the two locations as part of our normal disaster recovery plan validation process.  Switching between locations allows us to ensure that Quickbase’s disaster recovery plan is tested and working properly should there ever be a real disaster.  You can read more about how we ensure the availability of Quickbase US in our Trust Center .

Since October 18, 2025, Quickbase US has been active in our Ohio location.  On Saturday, June 6, 2026, between 12:10 AM and 2:00 AM Eastern US Time, we plan to switch Quickbase US to be active in our Oregon location.  We plan to continue to run the active instance in Oregon for several months.  The Quickbase US platform instances in both locations are always identical so there will be no change in Quickbase function or performance. 

There is nothing customers need to do aside from maintaining awareness of the planned down time associated with the location switch.

Quickbase US and Pave will be unavailable during this maintenance.

This maintenance window will be: Saturday, June 6, 2026, between 12:10 AM and 2:00 AM Eastern US Time.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Thursday, June 4, 2026, between 9:00 AM and 10:00 AM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Thursday, June 4, 2026, between 9:00 AM and 10:00 AM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to update the infrastructure that handles the EU Instance of the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Wednesday, June 3, 2026, between 2:00 PM and 4:00 PM Eastern US Time.

This incident is closed. 

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, June 2, 2026, between 6:00 AM and 7:00 AM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, June 2, 2026, between 5:00 AM and 6:00 AM Eastern US Time.

This incident is closed.

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Thursday, May 28, 2026, between 2:00 PM and 3:00 PM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Thursday, May 28, 2026, between 11:00 AM and 12:00 PM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Thursday, May 28, 2026, between 11:00 AM and 12:00 PM Eastern US Time.

This incident is closed.

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Wednesday, May 27, 2026, between 11:00 PM and 12:30 AM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance Tuesday, May 26, between 8:00 PM and 9:00 PM Eastern US Time to restart a component service of the Quickbase load balancer supporting the Quickbase US platform.

During this one hour maintenance window, there will be a 5 minute period where 4 specific actions will either result in an error or the actions will be slower than normal.

• Accessing an application, or a table within the application, that is NOT already loaded prior to the 5 minute period.
• Cloning an application.
• Copying a table within an application.
• Importing records into an application that has a relationship with another application.

The 5 minute period of degraded functionality was between 8:15:45 PM and 8:20:45 PM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance Tuesday, May 26, between 3:00 PM and 4:00 PM Eastern US Time to restart a component service of the Quickbase load balancer supporting the Quickbase EU platform.

During this one hour maintenance window, there will be a 5 minute period where 4 specific actions will either result in an error or the actions will be slower than normal.

• Accessing an application, or a table within the application, that is NOT already loaded prior to the 5 minute period.
• Cloning an application.
• Copying a table within an application.
• Importing records into an application that has a relationship with another application.

The 5 minute period of degraded functionality was between 3:13 PM and 3:18 PM Eastern US Time.

This incident is closed.

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Thursday, May 21, 2026, between 5:00 AM and 6:00 AM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Thursday, May 21, 2026, between 4:00 AM and 5:00 AM Eastern US Time.

This incident is closed.

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This incident is closed.

Quickbase uses a partner named Billing Platform to provide some billing related information and functionality for the Quickbase platform.  Billing Platform will be executing planned maintenance to update their platform.  During this maintenance, customers using either the US or EU instance of the Quickbase platform will be unable to use the "Manage Billing" button on the Admin Console page.  This includes the ability to pay an invoice.

This maintenance window will be: Friday, May 15, 2026, between 10:00 PM and 5:00 AM Eastern US Time.

Our journey to improve Quickbase and your product experience continues. The Quickbase team will be performing planned maintenance to upgrade the Quickbase platform. We do not expect any disruption to the Quickbase platform as we make these improvements. For more information on the enhancements and bug fixes in this upgrade, check out the release notes.

This maintenance window will be: Thursday, May 14, 2026, between 2:00 PM and 3:00 PM Eastern US Time.

This incident is closed.

Starting around 11:49 PM Eastern US Time, Pipelines are experiencing a state where they are delayed or fail to start. 

We are currently investigating the issue.

The issue was identified and it has been resolved. The potentially impacted services were 

• Pipelines
• Quickbase webhooks
• Automations
• Actions

We are still investigating further and will provide more information in the root cause analysis. 

Related Quickbase services remain operating normally.  An issue introduced during a release interrupted the processing of certain workflow trigger events.  As a result, some workflows triggered by changes in Quickbase tables may not have run as expected.

This may have impacted:

• Pipelines
• Automations
• Actions
• Quickbase Webhooks 

The affected workflows were those triggered by table activity such as record creation, edits, or deletions.  No scheduled workflows were impacted by this.  Customers may not see errors or other indicators for workflows that did not run.  We recommend reviewing critical activity during the impacted window and validating any downstream processes that should have been triggered by record changes.  No action is required for workflows triggered outside the impacted timeframe.

We are continuing to finalize impact analysis and will provide additional information to impacted customers as appropriate.

An issue introduced during a production release modified a critical configuration setting responsible for sending table-triggered workflow events into Quickbase’s internal queueing system. With that setting absent, the system defaulted to not queueing those events, causing some Pipelines, Webhooks, Automations, and Actions triggered by record changes to not run during the impacted window. Scheduled workflows were not impacted. The issue was resolved by restoring the configuration setting, but some events from the impacted period could not be replayed because they were never successfully queued.

Our journey to improve Quickbase and your product experience continues. The Quickbase team will be performing planned maintenance to upgrade the Quickbase platform. We do not expect any disruption to the Quickbase platform as we make these improvements. For more information on the enhancements and bug fixes in this upgrade, check out the release notes.

This maintenance window will be: Wednesday, May 13, 2026, between 11:00 PM and 12:30 AM Eastern US Time.

The Quickbase team will be performing maintenance to update the infrastructure that handles the EU Instance of the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Tuesday, May 12, 2026, between 2:00 PM and 4:00 PM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance Thursday, May 7, between 8:00 PM and 9:00 PM Eastern US Time to restart a component service of the Quickbase load balancer supporting the Quickbase US platform.

During this one hour maintenance window, there will be a 5 minute period where 4 specific actions will either result in an error or the actions will be slower than normal.  We cannot predict the exact point within the maintenance window when the 5 minutes of degraded functionality will occur.  If you encounter issues with any of these 4 actions during the maintenance window, please wait at least 5 minutes and try again.

• Accessing an application, or a table within the application, that is NOT already loaded prior to the 5 minute period.
• Cloning an application.
• Copying a table within an application.
• Importing records into an application that has a relationship with another application.

The 5 minute period of degraded functionality was between 8:21:41 PM and 8:26:41 PM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance Thursday, May 7, between 3:00 PM and 4:00 PM Eastern US Time to restart a component service of the Quickbase load balancer supporting the Quickbase EU platform.

During this one hour maintenance window, there will be a 5 minute period where 4 specific actions will either result in an error or the actions will be slower than normal.  We cannot predict the exact point within the maintenance window when the 5 minutes of degraded functionality will occur.  If you encounter issues with any of these 4 actions during the maintenance window, please wait at least 5 minutes and try again.

• Accessing an application, or a table within the application, that is NOT already loaded prior to the 5 minute period.
• Cloning an application.
• Copying a table within an application.
• Importing records into an application that has a relationship with another application.

The 5 minute period of degraded functionality was between 3:28 PM and 3:33 PM Eastern US Time.

This incident is closed.

Ensuring your data is always available takes planning and action. It’s action time now and the Quickbase team will be performing planned maintenance to fix the issue described here. We do not expect any disruption to the Quickbase platform as we make this improvement.

This maintenance window will be: Wednesday, May 6, 2026, between 2:00 PM and 3:00 PM Eastern US Time.

This incident is closed.

Ensuring your data is always available takes planning and action. It’s action time now and the Quickbase team will be performing planned maintenance to fix the issue described here. We do not expect any disruption to the Quickbase platform as we make this improvement.

This maintenance window will be: Tuesday, May 5, 2026, between 11:00 PM and 12:30 AM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Tuesday, May 5, 2026, between 9:00 AM and 10:00 AM Eastern US Time.

This incident is closed. 

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Tuesday, May 5, 2026, between 9:00 AM and 10:00 AM Eastern US Time.

This incident is closed. 

We have uncovered an issue that may affect the permissions to AI capabilities for a small subset of our customers.

The issue allows users to access AI capabilities that are only allowed for other users in the same realm. Users' access to data is NOT impacted, as well as permissions to other features in the platform.

The Quickbase team have already found the root cause and will be deploying a patch to fix the issue later today.

The incident is still ongoing. We are actively investigating impacted customers.

We continue to work on preparing a patch to fix the issue. This patch is planned to be released tonight at 11 PM Eastern US Time for the Quickbase US Region, and tomorrow at 2 PM Eastern US Time for the Quickbase EU Region.

We have deployed a patch that fixes the issue for customers in the US region. The fix will be deployed for customers in the EU region at 2 PM Eastern US Time tomorrow.

This issue was corrected with a patch on Tuesday, May 5, 2026 at 11:00 PM ET

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to update grid reports to allow column headers to wrap by default.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Thursday, April 30, 2026, between 2:00 PM and 3:00 PM Eastern US Time.

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to update grid reports to allow column headers to wrap by default.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Wednesday, April 29, 2026, between 11:00 PM and 12:30 AM Eastern US Time.

This incident is closed.

The Quickbase team will be performing emergency maintenance to upgrade a database that supports logins between the Quickbase US platform and Quickbase University (university.quickbase.com).

We expect that new logins between the Quickbase US platform and Quickbase University may fail for up to 2 minutes during this maintenance window.  Existing sessions, i.e., customer is already logged in, should not be impacted.

This maintenance window will be: Monday, April 27, 2026, between 10:00 PM and 10:30 PM Eastern US Time.

The Quickbase team will be performing emergency maintenance to upgrade a database that supports logins between the Quickbase US platform and Quickbase Community (community.quickbase.com).

We expect that new logins between the Quickbase US platform and Quickbase Community may fail for up to 2 minutes during this maintenance window.  Existing sessions, i.e., customer is already logged in, should not be impacted.

This maintenance window will be: Monday, April 27, 2026, between 10:00 PM and 10:30 PM Eastern US Time.

The Quickbase team will be performing emergency maintenance to upgrade a database that supports logins between the Quickbase US platform and the following related Quickbase systems:

• FastField (only impacts FastField customers who directly connect to the Quickbase US platform via single sign-on)
• Juiced Cloud (only impacts Juiced customers who directly connect to the Quickbase US platform via single sign-on)
• Quickbase's Support Portal (for customers entering and viewing support cases)
• Quickbase Community
• Quickbase University

We expect that new logins between the Quickbase US platform and the systems listed above may fail for up to 2 minutes during this maintenance window.  Existing sessions, i.e., customer is already logged in, should not be impacted.

This maintenance window will be: Monday, April 27, 2026, between 10:00 PM and 10:30 PM Eastern US Time.

The Quickbase team will be performing emergency maintenance to upgrade a database that supports logins between the Quickbase EU platform and the following related Quickbase systems:

• FastField (only impacts FastField customers who directly connect to the Quickbase EU platform via single sign-on)
• Juiced Cloud (only impacts Juiced customers who directly connect to the Quickbase EU platform via single sign-on)
• Quickbase's Support Portal (for customers entering and viewing support cases)

We expect that new logins between the Quickbase EU platform and the systems listed above may fail for up to 2 minutes during this maintenance window.  Existing sessions, i.e., customer is already logged in, should not be impacted.

This maintenance window will be: Monday, April 27, 2026, between 3:00 PM and 3:30 PM Eastern US Time.