Normal
Normal
Informational
Investigating
Monitoring
Identified
Performance issues
Service disruption
Scheduled maintenance

Total uptime for the last 90 days

TOTAL UPTIME FOR THE LAST 90 DAYS
100.00 %
Normal

Recent Uptime

Day Date Uptime
Wednesday November 29 100.00 %
Tuesday November 28 100.00 %
Monday November 27 100.00 %
Sunday November 26 100.00 %
Saturday November 25 100.00 %
Friday November 24 100.00 %
Thursday November 23 100.00 %

In Progress or Future Maintenance

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
12/09/2023, 12:10am EST
[upcoming]

We are continuing our year long plan to transition parts of the US Instance of the Quickbase platform ("Quickbase US") between our existing hosting locations, and to introduce a new hosting location in December of 2023 and early Q1 of 2024.  This hosting transition is being accomplished using planned down time similar to the data center switches we typically do 2-3 times per year.

No action will be needed by customers aside from being aware of the planned down time as it is announced during 2023 or 2024.

A full explanation of the hosting transition, and a visual depiction of the milestones are linked to in this Quickbase Community post.

On the weekend of December 9-10, and on either Saturday, January 20 or Saturday, January 27, we will have the following planned down time to perform data center switches as the next customer facing steps of the hosting transition. All times shown are Eastern US Time.

Quickbase US will be unavailable during this maintenance.

    • Saturday, December 9, 12:10 AM to 3:00 AM - Switch the active location of the Core Cluster Components of Quickbase US from Flexential-Colorado to AWS-Ohio.
      • [CONDITIONAL] Only if we detect any issues during the weekend of December 9-10, then planned down time as follows:
        • Sunday, December 10, between 6:10 AM and 8:00 AM - Switch the active location of the Core Cluster Components of Quickbase US from AWS-Ohio to Flexential-Colorado.
    • If we do NOT detect any issues during the weekend of December 9-10, then we will continue to run the active location in AWS-Ohio for 6-7 weeks until planned down time as follows:
      • Either Saturday, January 20, or Saturday, January 27, 12:10 AM to 3:00 AM - Switch the active location of the Core Cluster Components of Quickbase US from AWS-Ohio to AWS-Oregon.
      • The exact date for the switch to AWS-Oregon will be determined after January 2 and announced to customers via direct e-mail and a post on the Quickbase service page.
    • If we stay in AWS-Ohio after December 10, and we detect any issues between December 10 and either January 20 or 27 that we cannot correct, we will use unplanned down time to switch the Core Cluster Components for Quickbase US to run active in Flexential-Colorado or AWS-Oregon, depending on the judgement of our Site Reliability Engineering (SRE) team. We will strive to minimize the duration of any unplanned down time and, if possible, perform the switch during non-US business hours. The typical duration for switching the active location to another location ranges from 2-3 hours.
    The planned down time periods above were chosen because they are historically the lowest point of utilization of the platform by our customers.

If you have any questions, please contact your Quickbase Account Team.

Quickbase Service - EU Region Quickbase Audit Logs - EU Region Quickbase Billing - EU Region Quickbase Pipelines - EU Region Quickbase RESTful APIs - EU Region Quickbase Sync - EU Region Quickbase Webhooks - EU Region
11/30/2023, 02:00pm EST
[upcoming]

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Thursday, November 30, 2023, between 2:00 PM and 3:00 PM Eastern US Time. 

Quickbase Service - US Region Quickbase Sync - US Region
11/30/2023, 11:00am EST
[upcoming]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Thursday, November 30, 2023, between 11:00 AM and 12:00 PM Eastern US Time.

Nov 30
Nov 29
Nov 28
Nov 27
Nov 26
Nov 25
Nov 24
Quickbase Service - US Region
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Recent Posts

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
12/09/2023, 12:10am EST
[upcoming]

We are continuing our year long plan to transition parts of the US Instance of the Quickbase platform ("Quickbase US") between our existing hosting locations, and to introduce a new hosting location in December of 2023 and early Q1 of 2024.  This hosting transition is being accomplished using planned down time similar to the data center switches we typically do 2-3 times per year.

No action will be needed by customers aside from being aware of the planned down time as it is announced during 2023 or 2024.

A full explanation of the hosting transition, and a visual depiction of the milestones are linked to in this Quickbase Community post.

On the weekend of December 9-10, and on either Saturday, January 20 or Saturday, January 27, we will have the following planned down time to perform data center switches as the next customer facing steps of the hosting transition. All times shown are Eastern US Time.

Quickbase US will be unavailable during this maintenance.

    • Saturday, December 9, 12:10 AM to 3:00 AM - Switch the active location of the Core Cluster Components of Quickbase US from Flexential-Colorado to AWS-Ohio.
      • [CONDITIONAL] Only if we detect any issues during the weekend of December 9-10, then planned down time as follows:
        • Sunday, December 10, between 6:10 AM and 8:00 AM - Switch the active location of the Core Cluster Components of Quickbase US from AWS-Ohio to Flexential-Colorado.
    • If we do NOT detect any issues during the weekend of December 9-10, then we will continue to run the active location in AWS-Ohio for 6-7 weeks until planned down time as follows:
      • Either Saturday, January 20, or Saturday, January 27, 12:10 AM to 3:00 AM - Switch the active location of the Core Cluster Components of Quickbase US from AWS-Ohio to AWS-Oregon.
      • The exact date for the switch to AWS-Oregon will be determined after January 2 and announced to customers via direct e-mail and a post on the Quickbase service page.
    • If we stay in AWS-Ohio after December 10, and we detect any issues between December 10 and either January 20 or 27 that we cannot correct, we will use unplanned down time to switch the Core Cluster Components for Quickbase US to run active in Flexential-Colorado or AWS-Oregon, depending on the judgement of our Site Reliability Engineering (SRE) team. We will strive to minimize the duration of any unplanned down time and, if possible, perform the switch during non-US business hours. The typical duration for switching the active location to another location ranges from 2-3 hours.
    The planned down time periods above were chosen because they are historically the lowest point of utilization of the platform by our customers.

If you have any questions, please contact your Quickbase Account Team.

Quickbase Service - EU Region Quickbase Audit Logs - EU Region Quickbase Billing - EU Region Quickbase Pipelines - EU Region Quickbase RESTful APIs - EU Region Quickbase Sync - EU Region Quickbase Webhooks - EU Region
11/30/2023, 02:00pm EST
[upcoming]

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Thursday, November 30, 2023, between 2:00 PM and 3:00 PM Eastern US Time. 

Quickbase Service - US Region Quickbase Sync - US Region
11/30/2023, 11:00am EST
[upcoming]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Thursday, November 30, 2023, between 11:00 AM and 12:00 PM Eastern US Time.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
11/29/2023, 11:00pm EST
[closed]

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Wednesday, November 29, 2023, between 11:00 PM and 12:30 AM Eastern US Time. 

11/29/2023, 11:45pm EST

This incident is closed.

Quickbase Service - EU Region Quickbase Pipelines - EU Region
11/29/2023, 08:00am EST
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Wednesday, November 29, 2023, between 8:00 AM and 9:00 AM Eastern US Time.

11/29/2023, 09:00am EST

This incident is closed.

Quickbase Service - US Region Quickbase Pipelines - US Region
11/29/2023, 07:00am EST
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Wednesday, November 29, 2023, between 7:00 AM and 8:00 AM Eastern US Time.

11/29/2023, 08:00am EST

This incident is closed.

Quickbase Service - US Region Quickbase Pipelines - US Region
11/28/2023, 08:30am EST
[closed]

Starting around 8:30 AM Eastern US Time, some users may have experienced delays while searching for Activities in the latest Pipelines executions.  

11/28/2023, 01:00pm EST

We have identified the issue and are working on a fix as soon as possible.

11/28/2023, 02:15pm EST

We have implemented a fix and are seeing improvements in our logs.  We will continue to monitor and provide an update as soon as we have one.

11/28/2023, 03:15pm EST

We continue to see improvements in our logs.  This issue should be resolved completely within the next hour.

11/28/2023, 04:15pm EST

This is now operating normally again.  We apologize for any inconvenience this issue may have caused you.  We will provide a root cause once it is available. 

Quickbase Service - EU Region Quickbase Audit Logs - EU Region Quickbase Billing - EU Region Quickbase Pipelines - EU Region Quickbase RESTful APIs - EU Region Quickbase Sync - EU Region Quickbase Webhooks - EU Region
11/21/2023, 02:00pm EST
[closed]

The Quickbase team will be performing maintenance to update the infrastructure that handles the EU Instance of the Quickbase platform.  Quickbase EU may be unavailable for a period of time during this maintenance.

This maintenance window will be: Tuesday, November 21, 2023, between 2:00 PM and 4:00 PM Eastern US Time.

11/21/2023, 03:01pm EST

This incident is closed.

Quickbase Service - EU Region Quickbase Pipelines - EU Region
11/21/2023, 08:00am EST
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, November 21, 2023, between 8:00 AM and 9:00 AM Eastern US Time.

11/21/2023, 09:00am EST

This incident is closed.

Quickbase Service - US Region Quickbase Pipelines - US Region
11/21/2023, 07:00am EST
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, November 21, 2023, between 7:00 AM and 8:00 AM Eastern US Time.

11/21/2023, 08:00am EST

This incident is closed.

Quickbase Service - EU Region Quickbase Sync - EU Region
11/16/2023, 12:00pm EST
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Thursday, November 16, 2023, between 12:00 PM and 1:00 PM Eastern US Time.

11/16/2023, 12:35pm EST

This incident is closed. 

Quickbase Service - EU Region Quickbase Pipelines - EU Region
11/16/2023, 11:00am EST
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Thursday, November 16, 2023, between 11:00 AM and 12:00 PM Eastern US Time.

11/16/2023, 12:00pm EST

This incident is closed.

Quickbase Service - US Region Quickbase Sync - US Region
11/16/2023, 11:00am EST
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Thursday, November 16, 2023, between 11:00 AM and 12:00 PM Eastern US Time.

11/16/2023, 11:56am EST

This incident is closed. 

Quickbase Service - US Region Quickbase Pipelines - US Region
11/16/2023, 10:00am EST
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Thursday, November 16, 2023, between 10:00 AM and 11:00 AM Eastern US Time.

11/16/2023, 11:00am EST

This incident is closed.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
11/15/2023, 08:00pm EST
[closed]

The Quickbase Team will be updating our public SAML certificate at 8 PM Eastern US Time on Wednesday, November 15, 2023.  Quickbase users that have their accounts configured with SAML and have also uploaded our public certificate to their IdP will need to upload our new public certificate at this time.  More information, including the new public certificate bundle, can be found in our Community Post here.

Quickbase Service - EU Region Quickbase Pipelines - EU Region
11/14/2023, 11:00am EST
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, November 14, 2023, between 11:00 AM and 12:00 PM Eastern US Time.

11/14/2023, 12:00pm EST

This incident is closed.

Quickbase Service - US Region Quickbase Pipelines - US Region
11/14/2023, 10:00am EST
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, November 14, 2023, between 10:00 AM and 11:00 AM Eastern US Time.

11/14/2023, 11:00am EST

This incident is closed.

Quickbase Service - EU Region Quickbase Audit Logs - EU Region Quickbase Billing - EU Region Quickbase Pipelines - EU Region Quickbase RESTful APIs - EU Region Quickbase Sync - EU Region Quickbase Webhooks - EU Region
11/13/2023, 02:00pm EST
[closed]

Our journey to improve Quickbase and your product experience continues.  The Quickbase team will be performing planned maintenance to upgrade the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.  For more information on the enhancements and bug fixes in this upgrade, check out the release notes.

This maintenance window will be: Monday, November 13, 2023 between 2:00 PM and 3:00 PM Eastern US Time.

11/13/2023, 02:36pm EST

This incident is closed.

Quickbase Service - EU Region Quickbase Sync - EU Region
11/13/2023, 10:00am EST
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Monday, November 13, 2023, between 10:00 AM and 11:00 AM Eastern US Time.

11/13/2023, 10:20am EST

This incident is closed.

Quickbase Service - US Region Quickbase Sync - US Region
11/13/2023, 09:00am EST
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Monday, November 13, 2023, between 9:00 AM and 10:00 AM Eastern US Time.

11/13/2023, 09:20am EST

This incident is closed.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
11/12/2023, 09:30am EST
[closed]

Our journey to improve Quickbase and your product experience continues.  The Quickbase team will be performing planned maintenance to upgrade the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.  For more information on the enhancements and bug fixes in this upgrade, check out the release notes.

This maintenance window will be: Sunday, November 12, 2023 between 9:30 AM and 11:30 AM Eastern US Time.

11/12/2023, 10:35am EST

This incident is closed.

Quickbase Service - EU Region Quickbase Sync - EU Region
11/09/2023, 02:00pm EST
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Thursday, November 9, 2023, between 2:00 PM and 3:00 PM Eastern US Time.

11/09/2023, 02:18pm EST

This incident is closed.

Quickbase Service - US Region Quickbase Sync - US Region
11/09/2023, 01:00pm EST
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Thursday, November 9th, 2023, between 1:00 PM and 2:00 PM Eastern US Time.

11/09/2023, 01:18pm EST

This incident is closed.

Quickbase Service - EU Region Quickbase Pipelines - EU Region
11/09/2023, 04:00am EST
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Thursday, November 9, 2023, between 4:00 AM and 5:00 AM Eastern US Time.

11/09/2023, 05:00am EST

This incident is closed.

Quickbase Service - US Region Quickbase Pipelines - US Region
11/09/2023, 03:00am EST
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Thursday, November 9, 2023, between 3:00 AM and 4:00 AM Eastern US Time.

11/09/2023, 04:00am EST

This incident is closed.

Quickbase Service - EU Region Quickbase Sync - EU Region
11/07/2023, 12:00pm EST
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.


This maintenance window will be: Tuesday, November 7th, 2023, between 12:00 PM and 1:00 PM Eastern US Time.

11/07/2023, 12:22pm EST

This incident is closed.

Quickbase Service - US Region Quickbase Sync - US Region
11/07/2023, 11:00am EST
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.


This maintenance window will be: Tuesday, November 7th, 2023, between 11:00 AM and 12:00 PM Eastern US Time.

11/07/2023, 11:34am EST

This incident is closed.

Quickbase Service - EU Region Quickbase Pipelines - EU Region
11/06/2023, 05:00am EST
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Monday, November 6, 2023, between 5:00 AM and 6:00 AM Eastern US Time.

11/06/2023, 06:00am EST

This incident is closed.

Quickbase Service - US Region Quickbase Pipelines - US Region
11/06/2023, 04:00am EST
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Monday, November 6, 2023, between 4:00 AM and 5:00 AM Eastern US Time.

11/06/2023, 05:00am EST

This incident is closed.

Quickbase Service - EU Region Quickbase Pipelines - EU Region
11/03/2023, 10:00am EDT
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Friday, November 3, 2023, between 10:00 AM and 11:00 AM Eastern US Time.

11/03/2023, 11:00am EDT

This incident is closed.

Quickbase Service - US Region Quickbase Pipelines - US Region
11/03/2023, 09:00am EDT
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Friday, November 3, 2023, between 9:00 AM and 10:00 AM Eastern US Time.

11/03/2023, 10:00am EDT

This incident is closed.

Quickbase Service - EU Region Quickbase Audit Logs - EU Region Quickbase Billing - EU Region Quickbase Pipelines - EU Region Quickbase RESTful APIs - EU Region Quickbase Sync - EU Region Quickbase Webhooks - EU Region
11/02/2023, 02:00pm EDT
[closed]

The Quickbase team will be performing maintenance to update the infrastructure that handles the EU Instance of the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Thursday, November 2, 2023, between 2:00 PM and 3:00 PM Eastern US Time.

11/02/2023, 03:00pm EDT

This incident is closed.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
10/31/2023, 08:00pm EDT
[closed]

The Quickbase team will be performing maintenance to update an SSL certificate used by an internal load balancer.  This change is not expected to cause disruption.

This maintenance window will be: Tuesday, October 31, 2023 between 8:00 PM and 9:00 PM Eastern US Time.

10/31/2023, 08:05pm EDT

This incident is closed.

Quickbase Service - EU Region Quickbase Audit Logs - EU Region Quickbase Billing - EU Region Quickbase Pipelines - EU Region Quickbase RESTful APIs - EU Region Quickbase Sync - EU Region Quickbase Webhooks - EU Region
10/30/2023, 02:00pm EDT
[closed]

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Monday, October 30, 2023, between 2:00 PM and 3:00 PM Eastern US Time. 

10/30/2023, 02:29pm EDT

This incident is closed.

Quickbase Service - EU Region Quickbase Audit Logs - EU Region Quickbase Billing - EU Region Quickbase Pipelines - EU Region Quickbase RESTful APIs - EU Region Quickbase Sync - EU Region Quickbase Webhooks - EU Region
10/26/2023, 02:00pm EDT
[closed]

The Quickbase team will be performing maintenance to update the infrastructure that handles the EU Instance of the Quickbase platform.  Quickbase EU may be unavailable for a period of time during this maintenance.

This maintenance window will be: Thursday, October 26, 2023, between 2:00 PM and 4:00 PM Eastern US Time.

10/26/2023, 04:00pm EDT

This incident is closed.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
10/25/2023, 11:00pm EDT
[closed]

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Wednesday, October 25, 2023, between 11:00 PM and 12:30 AM Eastern US Time. 

10/25/2023, 11:40pm EDT

This incident is closed. 

Quickbase Service - EU Region Quickbase Sync - EU Region
10/24/2023, 12:00pm EDT
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Tuesday, October 24th, 2023, between 12:00 PM and 1:00 PM Eastern US Time.

10/24/2023, 12:15pm EDT

This incident is closed.

Quickbase Service - US Region Quickbase Sync - US Region
10/24/2023, 11:00am EDT
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Tuesday, October 24th, 2023, between 11:00 AM and 12:00 PM Eastern US Time.

10/24/2023, 11:20am EDT

This incident is closed. 

Quickbase Service - EU Region Quickbase Pipelines - EU Region
10/19/2023, 11:00am EDT
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Thursday, October 19, 2023, between 11:00 AM and 12:00 PM Eastern US Time.

10/19/2023, 12:00pm EDT

This incident is closed.

Quickbase Service - US Region Quickbase Pipelines - US Region
10/19/2023, 10:00am EDT
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Thursday, October 19, 2023, between 10:00 AM and 11:00 AM Eastern US Time.

10/19/2023, 11:00am EDT

This incident is closed.

Quickbase Service - EU Region Quickbase Audit Logs - EU Region Quickbase Billing - EU Region Quickbase Pipelines - EU Region Quickbase RESTful APIs - EU Region Quickbase Sync - EU Region Quickbase Webhooks - EU Region
10/18/2023, 02:00pm EDT
[closed]

Our journey to improve Quickbase and your product experience continues.  The Quickbase team will be performing planned maintenance to upgrade the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.  For more information on the enhancements and bug fixes in this upgrade, check out the release notes.

This maintenance window will be: Wednesday, October 18, 2023 between 2:00 PM and 3:00 PM Eastern US Time.

10/18/2023, 02:47pm EDT

This incident is closed.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
10/17/2023, 11:00pm EDT
[closed]

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team fixed an issue where users with specific permission sets were unable to edit records via new forms.  We do not expect any disruption to the Quickbase platform as we make these improvements.


This maintenance window will be: Tuesday, October 17, 2023, between 11:00 PM and 12:30 AM Eastern US Time.

10/17/2023, 11:48pm EDT

This incident is closed.

Quickbase Service - EU Region Quickbase Pipelines - EU Region
10/17/2023, 11:00am EDT
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, October 17, 2023, between 11:00 AM and 12:00 PM Eastern US Time.

10/17/2023, 12:00pm EDT

This incident is closed.

Quickbase Service - US Region Quickbase Pipelines - US Region
10/17/2023, 10:00am EDT
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, October 17, 2023, between 10:00 AM and 11:00 AM Eastern US Time.

10/17/2023, 11:00am EDT

This incident is closed.

Quickbase Service - EU Region Quickbase Audit Logs - EU Region Quickbase Billing - EU Region Quickbase Pipelines - EU Region Quickbase RESTful APIs - EU Region Quickbase Sync - EU Region Quickbase Webhooks - EU Region
10/16/2023, 10:00am EDT
[closed]

Starting around 10:00 AM Eastern US Time, users will notice slight performance degradation moving between new table reports and forms. We plan to resolve this issue as soon as possible.

10/18/2023, 09:50am EDT

This incident is closed.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
10/16/2023, 09:45am EDT
[closed]

Starting around 9:45 AM Eastern US Time, users will notice slight performance degradation moving between new table reports and forms. We plan to resolve this issue as soon as possible.

10/18/2023, 09:50am EDT

This incident is closed.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
10/15/2023, 09:30am EDT
[closed]

Our journey to improve Quickbase and your product experience continues.  The Quickbase team will be performing planned maintenance to upgrade the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.  For more information on the enhancements and bug fixes in this upgrade, check out the release notes.

This maintenance window will be: Sunday, October 15, 2023 between 9:30 AM and 11:30 AM Eastern US Time.

10/15/2023, 11:30am EDT

This incident is closed.

10/14/2023, 11:00pm EDT
[closed]

On Saturday, October 14, 2023 between 11:00 PM and 1:00 AM Eastern US Time, Quickbase University, our education platform, will be unavailable while our provider, Skilljar, performs scheduled maintenance.  Students attempting to access the course platform will see Skilljar's maintenance page providing more information.

This maintenance has no impact on use of the Quickbase platform by our customers.

10/15/2023, 01:00am EDT

This incident is closed.

Quickbase Service - EU Region Quickbase Sync - EU Region
10/12/2023, 02:30pm EDT
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Thursday, October 12th, 2023, between 2:30 PM and 3:30 PM Eastern US Time.

10/12/2023, 03:30pm EDT

This incident is closed.

Quickbase Service - US Region Quickbase Sync - US Region
10/12/2023, 01:30pm EDT
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Thursday, October 12th, 2023, between 1:30 PM and 2:30 PM Eastern US Time.

10/12/2023, 02:30pm EDT

This incident is closed.

Quickbase Service - EU Region Quickbase Pipelines - EU Region
10/12/2023, 04:00am EDT
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Thursday, October 12, 2023, between 4:00 AM and 5:00 AM Eastern US Time.

10/12/2023, 05:00am EDT

This incident is closed.

Quickbase Service - US Region Quickbase Pipelines - US Region
10/12/2023, 03:00am EDT
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Thursday, October 12, 2023, between 3:00 AM and 4:00 AM Eastern US Time.

10/12/2023, 04:00am EDT

This incident is closed.

Quickbase Service - EU Region Quickbase Sync - EU Region
10/10/2023, 02:00pm EDT
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Tuesday, October 10, 2023, between 2 PM and 3 PM Eastern US Time.

10/10/2023, 03:00pm EDT

This incident is closed.

Quickbase Service - US Region Quickbase Sync - US Region
10/10/2023, 09:00am EDT
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Tuesday, October 10, 2023, between 9 AM and 10 AM Eastern US Time.

10/10/2023, 10:00am EDT

This incident is closed.

Quickbase Service - US Region Quickbase Sync - US Region
10/05/2023, 09:00pm EDT
[closed]

The Quickbase team will be performing maintenance to perform an update to a database supporting the Quickbase Sync service. The Quickbase Sync service will have intermittent availability during this maintenance. Customers with connected tables may experience failed refreshes of connected tables during this maintenance.

This maintenance window will be: Thursday, October 5, 2023, between 9:00 PM and 10:00 PM Eastern US Time.

10/05/2023, 09:20pm EDT

This incident is closed. 

Quickbase Service - EU Region Quickbase Sync - EU Region
10/03/2023, 12:00pm EDT
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Tuesday, October 3, 2023, between 12:00 PM and 1:00 PM Eastern US Time.

10/03/2023, 01:13pm EDT

This incident is closed.

Quickbase Service - US Region Quickbase Sync - US Region
10/03/2023, 11:00am EDT
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Tuesday, October 3, 2023, between 11:00 AM and 12:00 PM Eastern US Time.

10/03/2023, 12:00pm EDT

This incident is closed.

Quickbase Service - EU Region Quickbase Pipelines - EU Region
10/02/2023, 08:00am EDT
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Monday, October 2, 2023, between 8:00 AM and 9:00 AM Eastern US Time.

10/02/2023, 09:00am EDT

This incident is closed.

Quickbase Service - US Region Quickbase Pipelines - US Region
10/02/2023, 07:00am EDT
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Monday, October 2, 2023, between 7:00 AM and 8:00 AM Eastern US Time.

10/02/2023, 08:00am EDT

This incident is closed.

09/30/2023, 11:00pm EDT
[closed]

On Saturday, September 30, 2023 between 11:00 PM and 1:00 AM Eastern US Time, Quickbase University, our education platform, will be unavailable while our provider, Skilljar, performs scheduled maintenance.  Students attempting to access the course platform will see Skilljar's maintenance page providing more information.

This maintenance has no impact on use of the Quickbase platform by our customers.

10/01/2023, 01:00am EDT

This incident is closed.

Quickbase Service - EU Region Quickbase Audit Logs - EU Region Quickbase Billing - EU Region Quickbase Pipelines - EU Region Quickbase RESTful APIs - EU Region Quickbase Sync - EU Region Quickbase Webhooks - EU Region
09/28/2023, 02:00pm EDT
[closed]

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team fixed the following issues for Connection Central – Quickbase Sync:

  • Accented characters in app and table names were displayed incorrectly.
  • The list of connections could not be displayed if an inactive account had a connected table that used the app as a source.

This maintenance window will be: Thursday, September 28, 2023, between 2:00 PM and 3:00 PM Eastern US Time. 

09/28/2023, 02:37pm EDT

This incident is closed.

Quickbase Service - EU Region Quickbase Pipelines - EU Region
09/28/2023, 04:00am EDT
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Thursday, September 28, 2023, between 4:00 AM and 5:00 AM Eastern US Time.

09/28/2023, 05:00am EDT

This incident is closed.

Quickbase Service - US Region Quickbase Pipelines - US Region
09/28/2023, 03:00am EDT
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Thursday, September 28, 2023, between 3:00 AM and 4:00 AM Eastern US Time.

09/28/2023, 04:00am EDT

This incident is closed.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
09/27/2023, 11:00pm EDT
[closed]

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team fixed the following issues for Connection Central – Quickbase Sync:

  • Accented characters in app and table names were displayed incorrectly.
  • The list of connections could not be displayed if an inactive account had a connected table that used the app as a source.

This maintenance window will be: Wednesday, September 27, 2023, between 11:00 PM and 12:30 AM Eastern US Time. 

09/28/2023, 12:03am EDT

This incident is closed.

Quickbase Service - US Region Quickbase Sync - US Region
09/26/2023, 01:00pm EDT
[closed]

The team discovered an issue after testing and will be rolling back our previous maintenance.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Tuesday, September 26, 2023, between 1:00 PM and 2:00 PM Eastern US Time.

09/26/2023, 01:27pm EDT

This incident is closed.

Quickbase Service - EU Region Quickbase Sync - EU Region
09/26/2023, 12:00pm EDT
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Tuesday, September 26, 2023, between 12 PM and 1 PM Eastern US Time.

09/26/2023, 01:03pm EDT

This incident is closed.

Quickbase Service - US Region Quickbase Sync - US Region
09/26/2023, 11:00am EDT
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Tuesday, September 26, 2023, between 11:00 AM and 12:00 PM Eastern US Time.

09/26/2023, 11:25am EDT

This incident is closed.

Quickbase Service - EU Region Quickbase Pipelines - EU Region
09/26/2023, 08:00am EDT
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, September 26, 2023, between 8:00 AM and 9:00 AM Eastern US Time.

09/26/2023, 09:00am EDT

This incident is closed.

Quickbase Service - US Region Quickbase Pipelines - US Region
09/26/2023, 07:00am EDT
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, September 26, 2023, between 7:00 AM and 8:00 AM Eastern US Time.

09/26/2023, 08:00am EDT

This incident is closed.

Quickbase Service - EU Region Quickbase Audit Logs - EU Region Quickbase Billing - EU Region Quickbase Pipelines - EU Region Quickbase RESTful APIs - EU Region Quickbase Sync - EU Region Quickbase Webhooks - EU Region
09/20/2023, 02:00pm EDT
[closed]

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team is fixing an issue where table reports failed to load for users with specific permission sets.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Wednesday, September 20, 2023, between 2:00 PM and 3:00 PM Eastern US Time. 

09/20/2023, 02:29pm EDT

This incident is closed.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
09/19/2023, 11:00pm EDT
[closed]

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team is fixing an issue where table reports failed to load for users with specific permission sets.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Tuesday, September 19, 2023, between 11:00 PM and 12:30 AM Eastern US Time. 

09/19/2023, 11:35pm EDT

This incident is closed.

Quickbase Service - EU Region Quickbase Sync - EU Region
09/19/2023, 02:00pm EDT
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Tuesday, September 19, 2023, between 2:00 PM and 3:00 PM Eastern US Time.

09/19/2023, 02:57pm EDT

This incident is closed.

Quickbase Service - EU Region Quickbase Audit Logs - EU Region Quickbase Billing - EU Region Quickbase Pipelines - EU Region Quickbase RESTful APIs - EU Region Quickbase Sync - EU Region Quickbase Webhooks - EU Region
09/19/2023, 02:00pm EDT
[closed]

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.


This maintenance window will be: Tuesday, September 19, 2023, between 2:00 PM and 3:00 PM Eastern US Time.

09/19/2023, 03:00pm EDT

This incident is closed. 

Quickbase Service - US Region Quickbase Sync - US Region
09/19/2023, 11:00am EDT
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Tuesday, September 19, 2023, between 11:00 AM and 12:00 PM Eastern US Time.

09/19/2023, 11:51am EDT

This incident is closed.

Quickbase Service - EU Region Quickbase Pipelines - EU Region
09/19/2023, 04:00am EDT
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, September 19, 2023, between 4:00 AM and 5:00 AM Eastern US Time.

09/19/2023, 05:00am EDT

This incident is closed.

Quickbase Service - US Region Quickbase Pipelines - US Region
09/19/2023, 03:00am EDT
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, September 19, 2023, between 3:00 AM and 4:00 AM Eastern US Time.

09/19/2023, 04:00am EDT

This incident is closed.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
09/18/2023, 08:00pm EDT
[closed]

Starting at 8 PM Eastern US Time, some users may be experiencing slow performance when interacting with the platform.  We are investigating now and will provide an update in the next 30 minutes.

09/18/2023, 08:20pm EDT

We have identified the issue and deployed a fix.  Quickbase is performing normally again.

Quickbase Service - EU Region Quickbase Audit Logs - EU Region Quickbase Billing - EU Region Quickbase Pipelines - EU Region Quickbase RESTful APIs - EU Region Quickbase Sync - EU Region Quickbase Webhooks - EU Region
09/18/2023, 02:00pm EDT
[closed] Our journey to improve Quickbase and your product experience continues.  The Quickbase team will be performing planned maintenance to upgrade the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.  For more information on the enhancements and bug fixes in this upgrade, check out the release notes.

This maintenance window will be: Monday, September 18, 2023 between 2:00 PM and 3:00 PM Eastern US Time.
09/18/2023, 03:00pm EDT

This incident is closed

Quickbase Service - EU Region Quickbase Audit Logs - EU Region Quickbase Billing - EU Region Quickbase Pipelines - EU Region Quickbase RESTful APIs - EU Region Quickbase Sync - EU Region Quickbase Webhooks - EU Region
09/18/2023, 02:00pm EDT
[closed]

Starting around 2:00 PM Eastern US Time, users will notice slight performance degradation moving between new table reports and forms. 

09/18/2023, 04:18pm EDT

We have identified the issue and planning to deploy a fix as soon as possible.

09/20/2023, 03:53pm EDT

We have deployed a fix for this issue.

This incident is closed.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
09/17/2023, 11:30pm EDT
[closed]

Starting around 11:30 PM Eastern US Time, users will notice slight performance degradation moving between new table reports and forms. 

09/18/2023, 04:05pm EDT

We have identified the issue and planning to deploy a fix as soon as possible.

09/20/2023, 03:53pm EDT

We have deployed a fix for this issue.

This incident is closed.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
09/17/2023, 09:30am EDT
[closed]

Our journey to improve Quickbase and your product experience continues.  The Quickbase team will be performing planned maintenance to upgrade the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.  For more information on the enhancements and bug fixes in this upgrade, check out the release notes.

This maintenance window will be: Sunday, September 17, 2023 between 9:30 AM and 11:30 AM Eastern US Time.

09/17/2023, 11:30am EDT

This incident is closed

Quickbase Service - US Region Quickbase Sync - US Region
09/16/2023, 07:35pm EDT
[closed]

Starting around 7:35 PM Eastern US Time, we are seeing performance degradation to the Quickbase Sync service.  We are investigating this issue and will provide an update as soon as we have one.

09/16/2023, 08:43pm EDT

Our team has made a change and is monitoring the services.

We will provide an update within the next hour

09/16/2023, 09:32pm EDT

The team has deployed an additional change, and we are monitoring the services.

We will provide an update within the next hour

09/16/2023, 09:48pm EDT

The Sync services have stabilized with the most recent change.

09/16/2023, 10:06pm EDT

This incident is closed

Quickbase Service - US Region Quickbase Sync - US Region
09/14/2023, 11:00am EDT
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Thursday, September 14, 2023, between 11:00 AM and 12:00 PM Eastern US Time.

09/14/2023, 12:00pm EDT

This incident is closed.

Quickbase Service - US Region Quickbase Audit Logs - US Region
09/11/2023, 09:00am EDT
[closed]

We are seeing performance degradation to the Quickbase Audit Logs. Our teams are investigating this issue and will provide an update as soon as we have one.

09/11/2023, 12:30pm EDT

This incident is closed.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
09/07/2023, 11:31am EDT
[closed]

We are aware of an issue with delayed emails from the Quickbase platform.  We are working with our vendor to fix as soon as possible.

We will provide another update in the next 60 minutes.

09/07/2023, 12:22pm EDT

Our vendor has acknowledged an issue on their end and currently working on a fix. 

We will provide another update in the next 60 minutes.

09/07/2023, 01:09pm EDT

Our vendor has identified the issue on their end and is working on deploying a fix as soon as possible.

We will provide another update within the next 60 minutes.

09/07/2023, 01:54pm EDT

The vendor is continuing to work on a fix.  Some users may continue to see delays in emails from the product at this time.

We will provide another update within the next 60 minutes.

09/07/2023, 02:52pm EDT

Our vendor is continuing to investigate this issue.  Some users may still see performance delays with emails from the Quickbase product at this time.

We will provide another update in the next 60 minutes. 

09/07/2023, 03:11pm EDT

Our vendor has deployed a fix.  We are monitoring to confirm this issue is resolved. 

09/07/2023, 03:42pm EDT

Our vendor has confirmed the issue has been resolved.  We will provide the root cause as soon as we have it.

This incident is closed.

09/20/2023, 09:29am EDT

Our vendor has confirmed a network capacity limitation ultimately caused this issue.  We have confirmed with the vendor they have taken the appropriate steps to prevent this issue from occurring again.

We apologize for any inconvenience this issue may have caused. 

Quickbase Service - EU Region Quickbase Pipelines - EU Region
09/07/2023, 11:00am EDT
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Thursday, September 7, 2023, between 11:00 AM and 12:00 PM Eastern US Time.

09/07/2023, 11:10am EDT

This incident is closed.

Quickbase Service - US Region Quickbase Pipelines - US Region
09/07/2023, 10:00am EDT
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Thursday, September 7,  2023, between 10:00 AM and 11:00 AM Eastern US Time.

09/07/2023, 10:10am EDT

This incident is closed.

Quickbase Service - EU Region Quickbase Pipelines - EU Region
09/04/2023, 04:00am EDT
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Monday, September 4, 2023, between 4:00 AM and 5:00 AM Eastern US Time.

09/04/2023, 05:00am EDT

This incident is closed.

Quickbase Service - US Region Quickbase Pipelines - US Region
09/04/2023, 03:00am EDT
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Monday, September 4, 2023, between 3:00 AM and 4:00 AM Eastern US Time.

09/04/2023, 04:00am EDT

This incident is closed.

Quickbase Service - EU Region Quickbase Audit Logs - EU Region Quickbase Billing - EU Region Quickbase Pipelines - EU Region Quickbase RESTful APIs - EU Region Quickbase Sync - EU Region Quickbase Webhooks - EU Region
08/31/2023, 02:00pm EDT
[closed]

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Thursday, August 31, 2023, between 2:00 PM and 3:00 PM Eastern US Time. 

08/31/2023, 02:30pm EDT

This incident is closed.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
08/30/2023, 11:00pm EDT
[closed]

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Wednesday, August 30, 2023, between 11:00 PM and 12:30 AM Eastern US Time.

08/30/2023, 11:46pm EDT

This incident is closed. 

Quickbase Service - US Region Quickbase Pipelines - US Region
08/30/2023, 12:00pm EDT
[closed]

As mentioned in our August release notes, we are improving the "Copy Records" step of Pipelines. This rollout begins at 12:00 pm Eastern 8/30/2023 and will continue progressively until 9/5/2023. Customers may see two new behaviors:

  1. The original copy records step would ignore data for field type mismatches, resulting in a partial record being created. The updated step has improved error handling and will reject a line if any field types do not match.
  2. The updated connector now supports partial successes, allowing successful records to be created while unsuccessful ones will fail.

Reach out to Quickbase support for any additional questions.

09/05/2023, 05:00pm EDT

This incident is closed.

Quickbase Service - US Region Quickbase Audit Logs - US Region
08/30/2023, 10:50am EDT
[closed]

We are seeing performance degradation to the Quickbase Audit Logs. Our teams are investigating this issue and will provide an update as soon as we have one.

08/30/2023, 11:23am EDT

We are continuing to investigate this issue.  We will provide another update within the next 60 minutes.

08/30/2023, 12:20pm EDT

We are still investigating this issue.  We will provide another update within the next 60 minutes. 

08/30/2023, 01:20pm EDT

Our team is still working on a fix for this issue.  We will provide another update within the next 60 minutes.

08/30/2023, 02:18pm EDT

We continue to see performance issues for a subset of Audit Logs.  We are working to fix as soon as possible and will provide another update within the next 60 minutes.

08/30/2023, 03:15pm EDT

Our team is still investigating this issue.  A subset of Audit Logs are experiencing slower performance than normal.  We will provide another update within the next 60 minutes. 

08/30/2023, 04:13pm EDT

We are still investigating performance issues impacting a subset of Audit Logs.  We will provide an update within the next 60 minutes.

08/30/2023, 05:25pm EDT

As of 5:25 PM Eastern US Time, we are implementing a change that we believe will address this issue.  We will provide another update within the next 60 minutes.

08/30/2023, 05:40pm EDT

As of 5:40 PM Eastern US Time,, Audit Logs performance has returned to normal.

This incident is closed.

We will post a root cause once we have it.

Quickbase Service - US Region Quickbase Sync - US Region
08/30/2023, 09:30am EDT
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Wednesday, August 30, 2023, between 9:30 AM and 10:30 PM Eastern US Time.

08/30/2023, 10:21am EDT

This incident is closed.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
08/30/2023, 08:00am EDT
[closed]

Between 8:00 AM and 5:25 PM Eastern US Time, about 5% of customers may have experienced slow performance of Automations, Quickbase Actions, and Webhooks, as well as Pipelines that rely on Webhooks.  We have been actively investigating this issue throughout the day.

08/30/2023, 05:25pm EDT

As of 5:25 PM Eastern US Time, performance of Automations, Quickbase Actions, and Webhooks, as well as Pipelines that rely on Webhooks has returned to normal.

This incident is closed.

We will publish a root cause once we have it.

Quickbase Service - EU Region Quickbase Pipelines - EU Region
08/29/2023, 04:00am EDT
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, August 29, 2023, between 4:00 AM and 5:00 AM Eastern US Time.

08/29/2023, 05:00am EDT

This incident is closed.

Quickbase Service - US Region Quickbase Pipelines - US Region
08/29/2023, 03:00am EDT
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, August 29, 2023, between 3:00 AM and 4:00 AM Eastern US Time.

08/29/2023, 04:00am EDT

This incident is closed.

Quickbase Service - EU Region Quickbase Audit Logs - EU Region Quickbase Billing - EU Region Quickbase Pipelines - EU Region Quickbase RESTful APIs - EU Region Quickbase Sync - EU Region Quickbase Webhooks - EU Region
08/25/2023, 02:00pm EDT
[closed]

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.


This maintenance window will be: Friday, August 25, 2023, between 2:00 PM and 3:00 PM Eastern US Time. 

08/25/2023, 02:54pm EDT

This incident is closed.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
08/25/2023, 08:54am EDT
[closed]

Between 8:54 AM and 8:59 AM Eastern US Time, some logins to the Quickbase US platform may have failed.  We are actively investigating the cause.

08/25/2023, 08:59am EDT

As of 8:59 AM Eastern US Time, logins to Quickbase US are performing normally.

This incident is closed.

We will publish a root cause once we have it.

Quickbase Service - EU Region Quickbase Pipelines - EU Region
08/25/2023, 04:00am EDT
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Friday, August 25, 2023, between 4:00 AM and 5:00 AM Eastern US Time.

08/25/2023, 05:00am EDT

This incident is closed.