Quickbase uses a partner named Billing Platform to provide some billing related information and functionality for the Quickbase platform.  Billing Platform will be executing planned maintenance to update their platform.  During this maintenance, customers using either the US or EU instance of the Quickbase platform will be unable to use the "Manage Billing" button on the Admin Console page.  This includes the ability to pay an invoice.

This maintenance window will be: Friday, March 13, 2026, between 10:00 PM and 5:00 AM Eastern US Time.

The Quickbase team will be performing maintenance Wednesday, March 4, between 8:00 PM and 9:00 PM Eastern US Time to restart a component service of the Quickbase load balancer supporting the Quickbase US platform. 

During this one hour maintenance window, there will be a 5 minute period where 4 specific actions will either result in an error or the actions will be slower than normal.  We cannot predict the exact point within the maintenance window when the 5 minutes of degraded functionality will occur.  If you encounter issues with any of these 4 actions during the maintenance window, please wait at least 5 minutes and try again.

• Accessing an application, or a table within the application, that is NOT already loaded prior to the 5 minute period.
• Cloning an application.
• Copying a table within an application.
• Importing records into an application that has a relationship with another application.

The Quickbase team will be performing maintenance Wednesday, March 4, between 3:00 PM and 4:00 PM Eastern US Time to restart a component service of the Quickbase load balancer supporting the Quickbase EU platform. 

During this one hour maintenance window, there will be a 5 minute period where 4 specific actions will either result in an error or the actions will be slower than normal.  We cannot predict the exact point within the maintenance window when the 5 minutes of degraded functionality will occur.  If you encounter issues with any of these 4 actions during the maintenance window, please wait at least 5 minutes and try again.

• Accessing an application, or a table within the application, that is NOT already loaded prior to the 5 minute period.
• Cloning an application.
• Copying a table within an application.
• Importing records into an application that has a relationship with another application.

Ensuring your data is always available takes planning and action. It’s action time now and the Quickbase team will be performing planned maintenance to enable the Pipelines AI Actions channel for users on the Team plan as well. This means users on all plans can try AI Actions before April 1, 2026 at no cost.

This maintenance window will be: Thursday, February 26, 2026, between 2:00 PM and 3:00 AM Eastern US Time.

This incident is closed.

Ensuring your data is always available takes planning and action. It’s action time now and the Quickbase team will be performing planned maintenance to enable the Pipelines AI Actions channel for users on the Team plan as well. This means users on all plans can try AI Actions before April 1, 2026 at no cost.

This maintenance window will be: Wednesday, February 25, 2026, between 11:00 PM and 12:30 AM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase AI console and related features. 

This maintenance window will be Wednesday, February 25, 2026, between 8:00 PM to 9:00 PM Eastern US Time.

Users may encounter a generic error message when accessing the following services:

Product Help

AI Report Suggestions

AI Spreadsheet Import

AI NLQ Report

AI App Documentation

AI App Generation (Smart Builder)

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, February 24, 2026, between 5:00 AM and 6:00 AM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, February 24, 2026, between 4:00 AM and 5:00 AM Eastern US Time.

This incident is closed.

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Thursday, February 19, 2026, between 2:00 PM and 3:00 PM Eastern US Time.

This incident is closed.

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Wednesday, February 18, 2026, between 11:00 PM and 12:30 AM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor update of the SSL certificate used in the US instance of the Quickbase RESTful API service. No impact is expected during this maintenance.

This maintenance window will be: Wednesday, February 18, 2026, between 8:00 PM and 8:30 PM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to update the infrastructure that handles the EU Instance of the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Wednesday, February 18, 2026, between 2:00 PM and 4:00 PM Eastern US Time.

This incident is closed.

On Wednesday, February 18, 2026 between 9:00 AM and 11:00 AM Eastern US Time, the Quickbase Company Website (www.quickbase.com) will be undergoing maintenance to upgrade the infrastructure on which the site runs. At times during this upgrade, users may notice slower response times, or errors. If you receive an error, please refresh the page.

This maintenance has no impact on use of the Quickbase platform by our customers.

This incident is closed.

The Quickbase team will be performing planned maintenance to execute a database upgrade of one of our services. Some customers may experience disruptions with Sandbox, Solution Hub, Solution Versioning and Solution API during this maintenance that can last up to 3 minutes.

Maintenance has been completed. 

Some customers may have experienced disruptions with Sandbox, Solution Hub, Solution Versioning and Solution API between 3:57 AM and 3:59 AM. 

This incident is closed.

The Quickbase team will be performing planned maintenance to execute a database upgrade of one of our services. Some customers may experience disruptions with Sandbox, Solution Hub, Solution Versioning and Solution API during this maintenance that can last up to 3 minutes.

The maintenance has been completed. Some customers may have experienced disruptions with Sandbox, Solution Hub, Solution Versioning and Solution API between 3:01 AM and 3:03 AM. 

This incident is closed.

Quickbase uses a partner named Billing Platform to provide some billing related information and functionality for the Quickbase platform.  Billing Platform will be executing planned maintenance to update their platform.  During this maintenance, customers using either the US or EU instance of the Quickbase platform will be unable to use the "Manage Billing" button on the Admin Console page.  This includes the ability to pay an invoice.

This maintenance window will be: Friday, February 13, 2026, between 10:00 PM and 7:00 AM Eastern US Time.

This incident is closed.

Ensuring your data is always available takes planning and action. It’s action time now and the Quickbase team will be performing planned maintenance to address an issue where the print dialog intermittently failed when accessed from new versions of table reports.

This maintenance window will be: Thursday, February 12, 2026, between 2:00 PM and 3:00 PM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Thursday, February 12, 2026, between 5:00 AM and 6:00 AM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Thursday, February 12, 2026, between 4:00 AM and 5:00 AM Eastern US Time.

This incident is closed.

Ensuring your data is always available takes planning and action. It’s action time now and the Quickbase team will be performing planned maintenance to address an issue where the print dialog intermittently failed when accessed from new versions of table reports.

This maintenance window will be: Wednesday, February 11, 2026, between 11:00 PM and 12:30 AM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance Wednesday, February 11, between 8:00 PM and 9:00 PM Eastern US Time to restart a component service of the Quickbase load balancer supporting the Quickbase US platform. 

During this one hour maintenance window, there will be a 5 minute period where 4 specific actions will either result in an error or the actions will be slower than normal.  We cannot predict the exact point within the maintenance window when the 5 minutes of degraded functionality will occur.  If you encounter issues with any of these 4 actions during the maintenance window, please wait at least 5 minutes and try again.

• Accessing an application, or a table within the application, that is NOT already loaded prior to the 5 minute period.
• Cloning an application.
• Copying a table within an application.
• Importing records into an application that has a relationship with another application.

The 5 minute period of degraded functionality was between 8:20:46 PM and 8:25:46 PM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance Wednesday, February 11, between 3:00 PM and 4:00 PM Eastern US Time to restart a component service of the Quickbase load balancer supporting the Quickbase EU platform. 

During this one hour maintenance window, there will be a 5 minute period where 4 specific actions will either result in an error or the actions will be slower than normal.  We cannot predict the exact point within the maintenance window when the 5 minutes of degraded functionality will occur.  If you encounter issues with any of these 4 actions during the maintenance window, please wait at least 5 minutes and try again.

• Accessing an application, or a table within the application, that is NOT already loaded prior to the 5 minute period.
• Cloning an application.
• Copying a table within an application.
• Importing records into an application that has a relationship with another application.

The 5 minute period of degraded functionality was between 3:19 PM and 3:24 PM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Wednesday, February 11, 2026, between 5:00 AM and 6:00 AM Eastern US Time.

This release has been cancelled.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Wednesday, February 11, 2026, between 4:00 AM and 5:00 AM Eastern US Time.

This incident is closed.

Our journey to improve Quickbase and your product experience continues. The Quickbase team will be performing planned maintenance to upgrade the Quickbase platform. We do not expect any disruption to the Quickbase platform as we make these improvements. For more information on the enhancements and bug fixes in this upgrade, check out the release notes.

This maintenance window will be: Monday, February 9, 2026 between 2:00 PM and 3:00 PM Eastern US Time.

This incident is closed.

We are experiencing an issue with logging in and accessing Quickbase University (university.quickbase.com) - our online training curriculum platform.  We are engaged with the hosting provider to fix this as soon as possible.  There is no impact to the Quickbase platform that hosts Quickbase applications.

We apologize for the inconvenience and will provide an update as soon as we have one.

Our hosting provider has acknowledged the issue on their end and are working to fix as soon as possible.

We will provide another update as soon as we have one. 

Our hosting provider continues to work on this issue.  We will provide another update as soon as we have one.

Our hosting provider has deployed a fix.  We will provide a root cause once it's available. 

This incident is closed

Our vendor experienced a service disruption that prevented customers from logging in to the QB University platform for approximately seven hours. The issue was related to an unintended infrastructure change in the vendor’s production environment that impacted the authentication service.

The disruption was limited to login access. All other platform functionality remained operational, and no customer data security or privacy concerns were identified.

The vendor restored the affected service from validated backups and has implemented additional safeguards around environment controls and change management processes to reduce the risk of recurrence. 

This incident is closed.

Our journey to improve Quickbase and your product experience continues. The Quickbase team will be performing planned maintenance to upgrade the Quickbase platform. We do not expect any disruption to the Quickbase platform as we make these improvements. For more information on the enhancements and bug fixes in this upgrade, check out the release notes.

This maintenance window will be: Sunday, February 8, 2026 between 9:30 AM and 11:30 AM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Tuesday, February 3, 2026, between 9:30 AM and 10:30 AM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Tuesday, February 3, 2026, between 9:30 AM and 10:30 AM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance Saturday, January 31, between 8:00 AM and 9:00 AM Eastern US Time to restart a component service of the Quickbase load balancer supporting the Quickbase US platform.

During this one hour maintenance window, there will be a 5 minute period where 4 specific actions will either result in an error or the actions will be slower than normal.  We cannot predict the exact point within the maintenance window when the 5 minutes of degraded functionality will occur.  If you encounter issues with any of these 4 actions during the maintenance window, please wait at least 5 minutes and try again.

• Accessing an application, or a table within the application, that is NOT already loaded prior to the 5 minute period.
• Cloning an application.
• Copying a table within an application.
• Importing records into an application that has a relationship with another application.

The 5 minute period of degraded functionality was between 8:22:32 AM and 8:27:31 AM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance Friday, January 30, between 3:00 PM and 4:00 PM Eastern US Time to restart a component service of the Quickbase load balancer supporting the Quickbase EU platform.

During this one hour maintenance window, there will be a 5 minute period where 4 specific actions will either result in an error or the actions will be slower than normal.  We cannot predict the exact point within the maintenance window when the 5 minutes of degraded functionality will occur.  If you encounter issues with any of these 4 actions during the maintenance window, please wait at least 5 minutes and try again.

• Accessing an application, or a table within the application, that is NOT already loaded prior to the 5 minute period.
• Cloning an application.
• Copying a table within an application.
• Importing records into an application that has a relationship with another application.

There were two 5 minute periods of degraded functionality between 3:21 PM and 3:26 PM and 3:27 PM and 3:32 PM Eastern US Time.

This incident is closed.

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to address an issue in grid reports where the number of records displayed next to group headers was hidden when a search was in effect, as well as to enable column header wrapping functionality.

This maintenance window will be: Thursday, January 29, 2026, between 2:00 PM and 3:00 PM Eastern US Time.

This incident is closed.

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to address an issue in grid reports where the number of records displayed next to group headers was hidden when a search was in effect, as well as to enable column header wrapping functionality.

This maintenance window will be: Wednesday, January 28, 2026, between 11:00 PM and 12:30 AM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to update the infrastructure that handles the EU Instance of the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Wednesday, January 28, 2026, between 2:00 PM and 4:00 PM Eastern US Time.

This incident is closed.

As of 3:09 PM Eastern US time, users running pipelines may receive HTTP 409 Conflict errors during pipeline execution. 

These errors are causing certain Pipelines to fail or retry unexpectedly and are impacting successful completion of scheduled and on-demand executions.

Users may notice increased error rates in logs and failed pipeline runs until this issue is resolved.

We are actively investigating the cause. We will continue to monitor this incident and will provide an update as soon as we have one.

Our hosting provider has deployed a fix for this issue.  We are continuing to monitor on our end.

Pipelines are performing normally again.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Tuesday, January 27, 2026, between 9:00 AM and 10:00 AM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Tuesday, January 27, 2026, between 9:00 AM and 10:00 AM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, January 27, 2026, between 5:00 AM and 6:00 AM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, January 27, 2026, between 4:00 AM and 5:00 AM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance Thursday, January 22, between 3:00 PM and 4:00 PM Eastern US Time to update a component service of the Quickbase load balancer supporting the Quickbase EU platform.

We do not expect any disruption to the Quickbase platform as we make these improvements.

This incident is closed.

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Thursday, January 22, 2026, between 2:00 PM and 3:00 PM Eastern US Time.

This incident is closed.

Starting around 2 PM Eastern US Time, we are seeing an increase in delayed emails sent from the Quickbase platform to any Microsoft Office email provider recipient.  This issue is caused by an incident acknowledged by Microsoft and not an issue with the Quickbase platform.  

Microsoft is working on fixing this issue as soon as possible.

We will continue to monitor this incident and will provide an update as soon as we have one.

As of 10:34 PM Eastern US Time, email delivery from the Quickbase platform to recipients using Microsoft Office has returned to normal. Emails triggered during the incident will continue to be retried and delivered automatically.

This incident is closed.

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Wednesday, January 21, 2026, between 11:00 PM and 12:30 AM Eastern US Time.

This incident is closed.

Quickbase uses a partner named Billing Platform to provide some billing related information and functionality for the Quickbase platform.  Billing Platform will be executing planned maintenance to update their platform.  During this maintenance, customers using either the US or EU instance of the Quickbase platform will be unable to use the "Manage Billing" button on the Admin Console page.  This includes the ability to pay an invoice.

This maintenance window will be: Friday, January 16, 2026, between 10:00 PM and 4:00 AM Eastern US Time.

This incident is closed.

The Quickbase team will be performing planned maintenance to upgrade the disk storage for the database server cluster supporting the Quickbase US platform. 

During this maintenance window, there will be short periods where requests will be slower than normal, but we do not expect any disruption to the Quickbase platform.

This maintenance window will be: Friday, January 16, 2026, between 8:10 PM and 12:00 AM Eastern US Time.

This incident is closed.

Ensuring your data is always available takes planning and action. It’s action time now and the Quickbase team has fixed an issue where an Admin Console connected table for Groups would fail to refresh if a group description exceeded 255 characters or an ID exceeded 100 characters. 

This maintenance window will be: Thursday, January 15, 2026, between 2:00 PM and 3:00 PM Eastern US Time.

This incident is closed.

Ensuring your data is always available takes planning and action. It’s action time now and the Quickbase team has fixed an issue where an Admin Console connected table for Groups would fail to refresh if a group description exceeded 255 characters or an ID exceeded 100 characters. 

This maintenance window will be: Wednesday, January 14, 2026, between 11:00 PM and 12:30 AM Eastern US Time.

This incident is closed.

Starting around 11:43AM Eastern US Time, we are experiencing an issue with table reports displaying on application dashboards.  When encountering this issue, users are receiving this error:

"Unable to display widget"

App managers can turn off grid reports to fix this issue.

We have identified the issue and working on a fix as soon as possible.

We wil provide another update as soon as we have one.

We are deploying a fix for this issue.  We will provide another update once we are fully deployed and the issue has been resolved. 

Our Engineers continue to work on this issue.

We will provide another update as soon as we have one.

A fix has been deployed.  We will provide a root cause once it's available.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, January 13, 2026, between 5:00 AM and 6:00 AM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, January 13, 2026, between 4:00 AM and 5:00 AM Eastern US Time.

This incident is closed.