Quickbase uses a partner named Billing Platform to provide some billing related information and functionality for the Quickbase platform.  Billing Platform will be executing planned maintenance to update their platform.  During this maintenance, customers using either the US or EU instance of the Quickbase platform will be unable to use the "Manage Billing" button on the Admin Console page.  This includes the ability to pay an invoice.

This maintenance window will be: Friday, July 17, 2026, between 10:00 PM and 5:00 AM Eastern US Time.

Our journey to improve Quickbase and your product experience continues. The Quickbase team will be performing planned maintenance to upgrade the Quickbase platform. We do not expect any disruption to the Quickbase platform as we make these improvements. For more information on the enhancements and bug fixes in this upgrade, check out the release notes.

This maintenance window will be: Thursday, July 16, 2026, between 2:00 PM and 3:00 PM Eastern US Time.

Our journey to improve Quickbase and your product experience continues. The Quickbase team will be performing planned maintenance to upgrade the Quickbase platform. We do not expect any disruption to the Quickbase platform as we make these improvements. For more information on the enhancements and bug fixes in this upgrade, check out the release notes.

This maintenance window will be: Wednesday, July 15, 2026, between 11:00 PM and 12:30 AM Eastern US Time.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, July 14, 2026, between 5:00 AM and 6:00 AM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, July 14, 2026, between 4:00 AM and 5:00 AM Eastern US Time.

This incident is closed.

To improve the security and reliability of the Quickbase Extensions Portal, we will be conducting scheduled maintenance from 11:00 PM Eastern US Time on Monday, July 13, 2026, until 1:00 AM Eastern US Time on Tuesday, July 14, 2026.

During this maintenance window, you may experience intermittent outages, errors, or other unexpected behavior while accessing the Extensions Portal. We recommend avoiding use of the Portal during this time.

Following the maintenance, the Extensions Portal will be available at a new URL: https://portal.extensions.quickbase.com

Requests made to the previous URL, https://extensions.quickbase.com, will continue to be automatically redirected to the new address until August 12th.

Please update existing bookmarks, saved links, or cached references to use the new URL before that date.

This incident is closed.

This change has been reverted as of 10:15 AM Eastern US Time on Tuesday, July 14, 2026.

The Extensions Portal is again available via https://extensions.quickbase.com.

Following the migration, for the web versions of Quickbase Extensions, users were receiving errors saying "Error occurred : Response status code does not indicate success: 405 (Method Not Allowed).", resulting in nothing being displayed. Documents were still generated and uploaded into file attachments.

Once a new date and time have been selected for the migration, a new post to the Quickbase Service Page will be created.

The Quickbase team will be performing emergency maintenance on the Quickbase US platform to upgrade 3 databases that support the Webhooks and Automations functionality.

We expect there may be a brief occurrence of errors or slow performance for Webhooks and Automations lasting up to 10 minutes per database as each is upgraded during the 3 hour maintenance window.

This maintenance window will be: Friday, July 10, between 8:00 PM and 11:00 PM Eastern US Time.

The database maintenance is complete with no observed issues for Automations or Webhooks.  The periods where errors occurred were less than 1 minute each.

This incident is closed.

NOTE:  This maintenance is for the EU instance of the Quickbase platform and only applies to customers who use that instance.  This maintenance will not impact the US Instance of the Quickbase platform.  Quickbase US and Quickbase EU are completely separate instances of the platform.

In order to ensure the availability of the EU instance of the Quickbase platform, Quickbase hosts the platform in two geographically diverse locations; Germany and Ireland.  Quickbase EU can run actively in only one location at a time with the other location running in standby mode.  We periodically need to switch between the two locations as part of our normal disaster recovery plan validation process.  Switching between locations allows us to ensure that Quickbase’s disaster recovery plan is tested and working properly should there ever be a real disaster.  You can read more about how we ensure the availability of Quickbase EU in our Trust Center.

Since November 7, 2025, Quickbase EU has been active in our Germany location.  On Friday, July 10, 2026, between 7:00 PM and 9:00 PM Eastern US Time, we plan to switch Quickbase EU to be active in the Ireland location.  We plan to continue to run the active instance in Ireland for several months.  The Quickbase EU platform instances in both locations are always identical so there will be no change in Quickbase function or performance.

There is nothing customers need to do aside from maintaining awareness of the planned down time associated with the location switch.

Quickbase EU will be unavailable during this maintenance.

This maintenance window will be: Friday, July 10, 2026, between 7:00 PM and 9:00 PM Eastern US Time.

Starting at 12:17 PM Eastern US Time, we have identified an issue affecting the loading of Forms and Dashboards in both the Quickbase US and Quickbase EU platforms.

The Quickbase team is actively investigating the root cause and is working to restore normal functionality as quickly as possible.  We will provide additional updates as more information becomes available.

The issue affecting Forms and Dashboards was resolved as of 1:11 PM ET.   The Quickbase US and Quickbase EU platforms are operating normally.

The preliminary root cause is that a vendor partner used by the Quickbase platform to manage feature settings had an incident that prevented some features (Forms and Dashboards) within the Quickbase platform from properly reading the settings that determine how a feature looks or acts.  Quickbase platform features are typically able to manage the inability to read feature settings in real time by using the proper default values for the settings.  In this incident, we did not have the proper default values.  We are actively working to correct that.

We will post a more detailed root cause once we complete our investigation into this issue and get further information from our vendor partner.  We expect to post a final root cause by July 17.

The Quickbase team will be performing maintenance to update the infrastructure that handles the EU Instance of the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Thursday, July 9, 2026, between 2:00 PM and 4:00 PM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance Thursday, July 9, between 1:00 AM and 2:00 AM Eastern US Time to restart a component service of the Quickbase load balancer supporting the Quickbase US platform. 

During this one hour maintenance window, there will be a 5 minute period where 4 specific actions will either result in an error or the actions will be slower than normal.  We cannot predict the exact point within the maintenance window when the 5 minutes of degraded functionality will occur.  If you encounter issues with any of these 4 actions during the maintenance window, please wait at least 5 minutes and try again.

• Accessing an application, or a table within the application, that is NOT already loaded prior to the 5 minute period.
• Cloning an application.
• Copying a table within an application.
• Importing records into an application that has a relationship with another application.

The 5 minute period of degraded functionality was between 1:07:25 AM and 1:12:30 AM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Wednesday, July 8, 2026, between 9:00 AM and 10:00 AM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Wednesday, July 8, 2026, between 9:00 AM and 10:00 AM Eastern US Time.

This incident is closed.

Ensuring your data is always available takes planning and action. It’s action time now and the Quickbase team will be making the enhancements and/or bug fixes described in the release notes for this date. We do not expect any disruption to the Quickbase platform as we make these improvements. 

This maintenance window will be: Thursday, July 2, 2026,  between 11:00 PM and 12:30 AM Eastern US Time.

This incident is closed. 

Ensuring your data is always available takes planning and action. It’s action time now and the Quickbase team will be making the enhancements and/or bug fixes described in the release notes for this date. We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Thursday, July 2, 2026, between 3:45 PM and 4:45 PM Eastern US Time.

This incident is closed.

Ensuring your data is always available takes planning and action. It’s action time now and the Quickbase team will be making the enhancements and/or bug fixes described in the release notes for this date. We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Wednesday, July 1, 2026, between 11:00 PM and 12:30 AM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Tuesday, June 30, 2026, between 11:00 AM and 12:00 PM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Tuesday, June 30, 2026, between 11:00 AM and 12:00 PM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, June 30, 2026, between 5:00 AM and 6:00 AM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, June 30, 2026, between 4:00 AM and 5:00 AM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance Thursday, June 25, between 3:00 PM and 4:00 PM Eastern US Time to restart a component service of the Quickbase load balancer supporting the Quickbase EU platform.

During this one hour maintenance window, there will be a 5 minute period where 4 specific actions will either result in an error or the actions will be slower than normal.

• Accessing an application, or a table within the application, that is NOT already loaded prior to the 5 minute period.
• Cloning an application.
• Copying a table within an application.
• Importing records into an application that has a relationship with another application.

There were two 5 minute periods of degraded functionality between 3:03:27 PM and 3:08:27 PM and 3:26:11 PM and 3:31:11 PM Eastern US Time.

This incident is closed.

Ensuring your data is always available takes planning and action.  It’s action time now and we’re doing the following:

• Making visual updates to Quickbase to resolve feedback after our latest improvements.
• Improving performance in scenarios where applications have inefficient imports, such as connected table refreshes, record upsert, or pipelines copy records steps that attempt to import large amounts of records when few have changed.
• Fixing an issue that caused Admin Console connected tables to fail for some multi-account realms.

We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Thursday, June 25, 2026, between 2:00 PM and 3:00 PM Eastern US Time.

This incident is closed.

Ensuring your data is always available takes planning and action.  It’s action time now and we’re doing the following:

• Making visual updates to Quickbase to resolve feedback after our latest improvements.
• Improving performance in scenarios where applications have inefficient imports, such as connected table refreshes, record upsert, or pipelines copy records steps that attempt to import large amounts of records when few have changed.
• Fixing an issue that caused Admin Console connected tables to fail for some multi-account realms.

We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Wednesday, June 24, 2026, between 11:00 PM and 12:30 AM Eastern US Time.

The Quickbase team will be performing maintenance Wednesday, June 24, between 8:00 PM and 9:00 PM Eastern US Time to restart a component service of the Quickbase load balancer supporting the Quickbase US platform.

During this one hour maintenance window, there will be a 5 minute period where 4 specific actions will either result in an error or the actions will be slower than normal.

• Accessing an application, or a table within the application, that is NOT already loaded prior to the 5 minute period.
• Cloning an application.
• Copying a table within an application.
• Importing records into an application that has a relationship with another application.

The 5 minute period of degraded functionality was between 8:15:46 PM and 8:20:46 PM Eastern US Time.

This incident is closed.

Ensuring your data is always available takes planning and action. It’s action time now and we're resolving Issue ID QBE022119 by improving readability of our newer font styling on legacy pages like old forms. We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Thursday, June 18, 2026, between 2:00 PM and 3:00 PM Eastern US Time.

This incident is closed.

Ensuring your data is always available takes planning and action. It’s action time now and we're resolving Issue ID QBE022119 by improving readability of our newer font styling on legacy pages like old forms. We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Wednesday, June 17, 2026, between 11:00 PM and 12:30 AM Eastern US Time.

This incident is closed.

As of 8:03 PM Eastern US Time, the Quickbase Community is unavailable. We are actively investigating.

Our hosting provider has deployed a fix for this issue and the Quickbase Community is working properly again.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, June 16, 2026, between 5:00 AM and 6:00 AM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, June 16, 2026, between 4:00 AM and 5:00 AM Eastern US Time.

This incident is closed.

Quickbase uses a partner named Billing Platform to provide some billing related information and functionality for the Quickbase platform.  Billing Platform will be executing planned maintenance to update their platform.  During this maintenance, customers using either the US or EU instance of the Quickbase platform will be unable to use the "Manage Billing" button on the Admin Console page.  This includes the ability to pay an invoice.

This maintenance window will be: Friday, June 12, 2026, between 10:00 PM and 5:00 AM Eastern US Time.

The Quickbase team will be performing maintenance Thursday, June 11, between 3:00 PM and 4:00 PM Eastern US Time to restart a component service of the Quickbase load balancer supporting the Quickbase EU platform.

During this one hour maintenance window, there will be a 5 minute period where 4 specific actions will either result in an error or the actions will be slower than normal.

• Accessing an application, or a table within the application, that is NOT already loaded prior to the 5 minute period.
• Cloning an application.
• Copying a table within an application.
• Importing records into an application that has a relationship with another application.

The 5 minute period of degraded functionality was between 3:13 PM and 3:18 PM Eastern US Time.

This incident is closed.

Our journey to improve Quickbase and your product experience continues. The Quickbase team will be performing planned maintenance to upgrade the Quickbase platform. We do not expect any disruption to the Quickbase platform as we make these improvements. For more information on the enhancements and bug fixes in this upgrade, check out the release notes.

This maintenance window will be: Thursday, June 11, 2026, between 2:00 PM and 3:00 PM Eastern US Time.

Starting around 8:20AM Eastern US Time, we have uncovered an issue that is affecting our AI capabilities for customers.

Features Affected:

• Quickbase AI Agent

All other AI features remain operational.

The Quickbase team have already found the root cause and will be deploying a patch to fix the issue.

As of 8:39 AM Eastern US Time the AI functionalities have been restored.

Our journey to improve Quickbase and your product experience continues. The Quickbase team will be performing planned maintenance to upgrade the Quickbase platform. We do not expect any disruption to the Quickbase platform as we make these improvements. For more information on the enhancements and bug fixes in this upgrade, check out the release notes.

This maintenance window will be: Wednesday, June 10, 2026, between 11:00 PM and 12:30 AM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance Wednesday, June 10, between 8:00 PM and 9:00 PM Eastern US Time to update a component service of the Quickbase load balancer supporting the Quickbase US platform.

We do not expect any disruption to the Quickbase US platform as we make these improvements.

This incident is closed.

Between Wednesday, June 10 at 1:55 PM and Thursday, June 11 at 8:32 PM Eastern US Time, a subset of the Quickbase REST API service (api.quickbase.com) experienced slow performance or returned HTTP 502 or 524 errors. The Quickbase team took corrective action and the service returned to normal operation on Thursday, June 11 at 8:32 PM Eastern US Time.

This incident is closed.

Starting around 10:47AM Eastern US Time, we have uncovered an issue that is affecting our AI capabilities for customers.

Features Affected:

• Quickbase AI Agent
• App Summary
• AI Spreadsheet Import

All other AI features remain operational.

The Quickbase team have already found the root cause and will be deploying a patch to fix the issue.

The engineering team is currently working on a deployment fix. We will post an update in 30 minutes.

As of 11:41 AM Eastern US Time the AI functionalities have been restored.

In order to ensure the availability of the US instance of the Quickbase platform, Quickbase hosts the platform in two geographically diverse locations; Ohio (USA) and Oregon (USA).  Quickbase US can run actively in only one location at a time with the other location running in standby mode.  We periodically need to switch between the two locations as part of our normal disaster recovery plan validation process.  Switching between locations allows us to ensure that Quickbase’s disaster recovery plan is tested and working properly should there ever be a real disaster.  You can read more about how we ensure the availability of Quickbase US in our Trust Center .

Since October 18, 2025, Quickbase US has been active in our Ohio location.  On Saturday, June 6, 2026, between 12:10 AM and 2:00 AM Eastern US Time, we plan to switch Quickbase US to be active in our Oregon location.  We plan to continue to run the active instance in Oregon for several months.  The Quickbase US platform instances in both locations are always identical so there will be no change in Quickbase function or performance. 

There is nothing customers need to do aside from maintaining awareness of the planned down time associated with the location switch.

Quickbase US and Pave will be unavailable during this maintenance.

This maintenance window will be: Saturday, June 6, 2026, between 12:10 AM and 2:00 AM Eastern US Time.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Thursday, June 4, 2026, between 9:00 AM and 10:00 AM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Thursday, June 4, 2026, between 9:00 AM and 10:00 AM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to update the infrastructure that handles the EU Instance of the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Wednesday, June 3, 2026, between 2:00 PM and 4:00 PM Eastern US Time.

This incident is closed. 

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, June 2, 2026, between 6:00 AM and 7:00 AM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, June 2, 2026, between 5:00 AM and 6:00 AM Eastern US Time.

This incident is closed.

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Thursday, May 28, 2026, between 2:00 PM and 3:00 PM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Thursday, May 28, 2026, between 11:00 AM and 12:00 PM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Thursday, May 28, 2026, between 11:00 AM and 12:00 PM Eastern US Time.

This incident is closed.

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Wednesday, May 27, 2026, between 11:00 PM and 12:30 AM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance Tuesday, May 26, between 8:00 PM and 9:00 PM Eastern US Time to restart a component service of the Quickbase load balancer supporting the Quickbase US platform.

During this one hour maintenance window, there will be a 5 minute period where 4 specific actions will either result in an error or the actions will be slower than normal.

• Accessing an application, or a table within the application, that is NOT already loaded prior to the 5 minute period.
• Cloning an application.
• Copying a table within an application.
• Importing records into an application that has a relationship with another application.

The 5 minute period of degraded functionality was between 8:15:45 PM and 8:20:45 PM Eastern US Time.

This incident is closed.

The Quickbase team will be performing maintenance Tuesday, May 26, between 3:00 PM and 4:00 PM Eastern US Time to restart a component service of the Quickbase load balancer supporting the Quickbase EU platform.

During this one hour maintenance window, there will be a 5 minute period where 4 specific actions will either result in an error or the actions will be slower than normal.

• Accessing an application, or a table within the application, that is NOT already loaded prior to the 5 minute period.
• Cloning an application.
• Copying a table within an application.
• Importing records into an application that has a relationship with another application.

The 5 minute period of degraded functionality was between 3:13 PM and 3:18 PM Eastern US Time.

This incident is closed.

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This incident is closed.