[Quickbase US Status] Notice: Data Center Switch (Planned-Conditional) - Down Time
[Quickbase US Status] Notice: Data Center Switch (Planned-Conditional) - Down Time
03/26/2023, 06:10am EDT
03/26/2023, 06:10am EDT
In January, we informed realm and account admins for customers of the Quickbase platform about our plan to transition parts of the US Instance of the Quickbase platform ("Quickbase US") between our existing hosting locations during the first half of 2023 and introduce a new hosting location in the second half of 2023. This hosting transition will be accomplished using planned down time similar to the data center switches we typically do 2-3 times per year.
No action will be needed by customers aside from being aware of the planned down time as it is announced during 2023.
A full explanation of the hosting transition, and a visual depiction of the milestones are linked to in this Quickbase Community post.
On the weekend of March 25-26, and on Saturday, April 8, we will have planned down time to perform data center switches as the next customer facing steps of the hosting transition.
Quickbase US will be unavailable during this maintenance.
The conditional maintenance windows for Quickbase US will be:
- Saturday, March 25, 2023, 12:10 AM to 3:00 AM Eastern US Time - Switch the active location of Quickbase US from Flexential-Colorado to AWS-Oregon.
- If we detect any issues during the weekend of March 25-26, then planned down time as follows:
- Sunday, March 26, between 6:10 AM and 8:00 AM Eastern US Time - Switch the active location of Quickbase US from AWS-Oregon to Flexential-Colorado.
- If we do NOT detect any issues during the weekend of March 25-26, then planned down time as follows:
- Saturday, April 8, 2023, 12:10 AM to 2:00 AM Eastern US Time - Switch the active location of Quickbase US from AWS-Oregon to Flexential-Colorado.
- If we detect any issues during the weekend of March 25-26, then planned down time as follows:
- Note, if we stay in AWS-Oregon after March 26, and we detect any issues between March 26 and April 8 that we cannot correct, we will switch the active location of Quickbase US back to Flexential-Colorado using unplanned down time. We will strive to minimize the duration of any unplanned down time and, if possible, perform the switch during non-US business hours. The typical duration for switching the active location to Flexential-Colorado is 1 hour, 50 minutes.
03/26/2023, 06:11am EDT
03/26/2023, 06:11am EDT
The conditional maintenance tentatively planned for 6:10 AM to 8:00 AM Eastern US Time on Sunday, March 26 did not occur today because we switched the active location of the US instance of the Quickbase platform back to our Flexential-Colorado location at 5:28 AM Eastern US Time on Saturday, March 25 per this incident. (Note, you are likely receiving this e-mail alert at about 12:20 PM Eastern US Time on Sunday, March 26.)
This maintenance is canceled.