[Quickbase US Status] Notice: Service Functionality Degraded (Unplanned)

Incident
04/17/2024, 03:10pm EDT

[Quickbase US Status] Notice: Service Functionality Degraded (Unplanned)

Status: closed
Start: 04/17/2024, 09:39am EDT
End: 04/17/2024, 03:10pm EDT
Duration: 5 hours 31 minutes
Affected Components:
Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
Update

04/17/2024, 09:39am EDT

04/17/2024, 09:39am EDT

Starting around 9:39 AM Eastern US Time, requests to the following services are experiencing performance degradation: Data Analyzer, Performance Optimizer, Performance Insights and Data Scanner.  

Update

04/17/2024, 02:14pm EDT

04/17/2024, 02:14pm EDT

We have identified the issue and are working on a resolution as soon as possible. 

Resolved

04/17/2024, 03:10pm EDT

04/17/2024, 03:10pm EDT

We have deployed a fix for this issue. 

This incident is closed.

We will provide a root cause once it's available.