[Quickbase US Status] Notice: Service Functionality Degraded (Unplanned)
[Quickbase US Status] Notice: Service Functionality Degraded (Unplanned)
04/17/2024, 09:39am EDT
04/17/2024, 09:39am EDT
Starting around 9:39 AM Eastern US Time, requests to the following services are experiencing performance degradation: Data Analyzer, Performance Optimizer, Performance Insights and Data Scanner.
04/17/2024, 02:14pm EDT
04/17/2024, 02:14pm EDT
We have identified the issue and are working on a resolution as soon as possible.
04/17/2024, 03:10pm EDT
04/17/2024, 03:10pm EDT
We have deployed a fix for this issue.
This incident is closed.
We will provide a root cause once it's available.
04/19/2024, 08:24am EDT
04/19/2024, 08:24am EDT
A configuration change unexpectedly prevented certain services from connecting to the Quickbase platform correctly. Due to this change, users interacting with our Data Analyzer (beta), Data Scanner, Performance Optimizer and Performance Insights services did not receive complete results during the duration of the incident. We reverted the configuration change to ultimately fix the issue.
We apologize for any inconvenience this issue may have caused. We have implemented additional monitoring and enhanced our deployment processes to prevent this issue from reoccurring.