[Quickbase US Status] Notice: Infrastructure Maintenance (Planned) - Down Time
[Quickbase US Status] Notice: Infrastructure Maintenance (Planned) - Down Time
12/07/2024, 12:10am EST
12/07/2024, 12:10am EST
The Quickbase team will be performing planned maintenance to upgrade the load balancing service supporting the Quickbase platform.
The Quickbase Load Balancer, or QLB, is responsible for routing all requests made to the platform to the appropriate computers for processing. We have been implementing upgrades to QLB over the past 18 months for the purpose of improving its reliability, performance, and scalability as use of the Quickbase platform continues to grow aggressively. These two upcoming maintenance windows are a continuation of that process. In some cases, the upgrades have been able to occur without any down time but in these upcoming cases we do need to restart the platform as part of the upgrade process and hence there will be down time. We expect to fully complete the upgrades during the first quarter of 2025 and will make announcements of future maintenance windows on our service page as needed.
Quickbase US will be unavailable during these maintenance windows.
The down time windows will be:
- Saturday, December 7, 2024,
between 12:10 AM and 2:00 AM Eastern US Time
- Sunday,
December 8, 2024, between 6:10 AM and 8:00 AM Eastern US Time
12/07/2024, 01:02am EST
12/07/2024, 01:02am EST
Quickbase US was available as of 1:00 AM Eastern US Time. It is normal for performance to be slower than normal for a few minutes following a restart of the platform. As of 1:02 AM Eastern US Time, Quickbase US performance returned to normal. This concludes part 1 of this weekend's planned maintenance.
Please note we will be executing the second part of this weekend's maintenance starting on Sunday at 6:10 AM Eastern US Time. See this post on the Quickbase service page for more information: https://service.quickbase.com/incident/577967