[Quickbase US Status] Notice: Infrastructure Maintenance (Planned) - Down Time

Maintenance

01/25/2025, 12:43am EST

[Quickbase US Status] Notice: Infrastructure Maintenance (Planned) - Down Time

Status: closed

Start: 01/25/2025, 12:10am EST

End: 01/25/2025, 12:43am EST

Duration: 33 minutes

Affected Components:

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region

Update

01/25/2025, 12:10am EST

The Quickbase team will be performing planned maintenance to upgrade the load balancing service supporting the Quickbase US platform.

The Quickbase Load Balancer, or QLB, is responsible for routing all requests made to the platform to the appropriate computers for processing. We have been implementing upgrades to QLB over the past 18+ months for the purpose of improving its reliability, performance, and scalability as use of the Quickbase platform continues to grow aggressively. This upcoming maintenance window is the final step in the implementation process. In some cases, the prior upgrades have been able to occur without any down time but for this upcoming case we do need to restart the Quickbase US platform as part of the upgrade process and hence there will be down time.

Quickbase US will be unavailable during this maintenance window.

The down time window will be:

Saturday, January 25, 2025, between 12:10 AM and 2:00 AM Eastern US Time

Resolved

01/25/2025, 12:43am EST

Quickbase US was available as of 12:33 AM Eastern US Time. It is normal for performance to be slower than normal for a few minutes following a restart of the platform. As of 12:43 AM Eastern US Time, Quickbase US performance returned to normal.

This incident is closed.