[Quickbase US Status] Notice: Service Unavailable (Unplanned) - Down Time

Incident
01/30/2025, 07:35pm EST

[Quickbase US Status] Notice: Service Unavailable (Unplanned) - Down Time

Status: closed
Start: 01/30/2025, 07:13pm EST
End: 01/30/2025, 07:35pm EST
Duration: 22 minutes
Affected Components:
Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
Update

01/30/2025, 07:13pm EST

01/30/2025, 07:13pm EST

Between 7:13 PM and 7:35 PM Eastern US Time, the Quickbase US platform was unavailable due to an unexpected issue resulting from emergency maintenance that began at 7:10 PM Eastern US Time.

We began sending traffic to our maintenance page at 7:18 PM Eastern US Time.

Quickbase US was available as of 7:23 PM Eastern US Time.  It is normal for performance to be slower than normal for a few minutes following a restart of the platform.  As of 7:35 PM Eastern US Time, Quickbase US performance returned to normal.

We apologize for any inconvenience this unplanned down time may have caused.

Resolved

01/30/2025, 07:35pm EST

01/30/2025, 07:35pm EST

This incident is closed.

We will post a root cause once we have it.