[Quickbase US Status] Notice: Product Upgrade (Planned) - No Down Time

Maintenance

04/15/2025, 05:21am EDT

[Quickbase US Status] Notice: Product Upgrade (Planned) - No Down Time

Status: closed

Start: 03/25/2025, 05:00am EDT

End: 03/25/2025, 06:50am EDT

Duration: 1 hour 50 minutes

Affected Components:

Quickbase Service - US Region Quickbase Pipelines - US Region

Update

03/25/2025, 05:00am EDT

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service. Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, March 25, 2025, between 5:00 AM and 6:00 AM Eastern US Time.

Update

03/25/2025, 06:00am EDT

We are experiencing a delay in our deployment process beyond our previously posted time frame. We are working to complete our deployment as soon as possible.

Resolved

03/25/2025, 06:50am EDT

We completed our deployment at 6:50 AM Eastern US Time.

This incident is closed.

Root Cause

04/15/2025, 05:21am EDT

As part of the release testing, the Development team discovered an issue with pipeline execution. A fix was then included, but to mitigate the change, Development advised going through a procedure that results in re-processing the messages by the new version of one of our services to ensure nothing was missing. During that procedure, pipelines processing was slowed due to queueing and new execution was slowed via scaling down the Priority Service. This affected only a small set of pipelines traffic, specifically those going through Quick Triggering flow, which is about 28% of the total number of pipelines running. After reprocessing was complete, all execution returned to normal levels.