05/03/2025, 12:10am EDT

In order to ensure the availability of the US instance of the Quickbase platform, Quickbase hosts the platform in two geographically diverse locations; Ohio (USA) and Oregon (USA).  Quickbase US can run actively in only one location at a time with the other location running in standby mode.  We periodically need to switch between the two locations as part of our normal disaster recovery plan validation process.  Switching between locations allows us to ensure that Quickbase’s disaster recovery plan is tested and working properly should there ever be a real disaster.  You can read more about how we ensure the availability of Quickbase US in our Trust Center.

Since July 1, 2024, Quickbase has been active in our Ohio location.  On Saturday, May 3, 2025, between 12:10 AM and 2:00 AM Eastern US Time, we plan to switch Quickbase US to be active in our Oregon location.  We plan to continue to run the active instance in Oregon for several months.  The Quickbase US platform instances in both locations are always identical so there will be no change in Quickbase function or performance. 

There is nothing customers need to do aside from maintaining awareness of the planned down time associated with the location switch.

Quickbase US will be unavailable during this maintenance.

This maintenance window will be: Saturday, May 3, 2025, between 12:10 AM and 2:00 AM Eastern US Time.