05/16/2025, 07:10pm EDT

NOTE:  This maintenance is for the EU instance of the Quickbase platform and only applies to customer who use that instance.  This maintenance will not impact the US Instance of the Quickbase platform.  Quickbase US and Quickbase EU are completely separate instances of the platform.

In order to ensure the availability of the EU instance of the Quickbase platform, Quickbase hosts the platform in two geographically diverse locations; Germany and Ireland.  Quickbase EU can run actively in only one location at a time with the other location running in standby mode.  We periodically need to switch between the two locations as part of our normal disaster recovery plan validation process.  Switching between locations allows us to ensure that Quickbase’s disaster recovery plan is tested and working properly should there ever be a real disaster.  You can read more about how we ensure the availability of Quickbase EU in our Trust Center.

Since its inception in 2021, Quickbase EU has been active in the Germany location.  On Friday, May 16, 2025, between 7:10 PM and 10:00 PM Eastern US Time, we plan to switch Quickbase EU to be active in the Ireland location.  We plan to continue to run the active location in Ireland for several months.  Quickbase EU customers should expect to see us switch regions 2-3 times per year going forward.  Each location switch will be communicated on the service page ahead of time.  The Quickbase EU platform instances in both locations are always identical so there will be no change in Quickbase function or performance. 

There is nothing customers need to do aside from maintaining awareness of the planned down time associated with the location switch.

Quickbase EU will be unavailable during this maintenance.

This maintenance window will be: Friday, May 16, 2025, between 7:10 PM and 10:00 PM Eastern US Time.