[Quickbase US Status] Notice: Service Functionality Degraded (Unplanned)

Incident
05/16/2025, 05:42am EDT

[Quickbase US Status] Notice: Service Functionality Degraded (Unplanned)

Status: closed
Start: 05/16/2025, 01:38am EDT
End: 05/16/2025, 05:42am EDT
Duration: 4 hours 4 minutes
Affected Components:
Quickbase Service - US Region Quickbase Pipelines - US Region
Update

05/16/2025, 01:38am EDT

05/16/2025, 01:38am EDT

Starting at 1:38 AM Eastern US Time, we were experiencing issues with the cloud vendor that resulted in degraded functionality for Connection Central.

This is actively investigated and worked on.

We will post another update once performance has returned to normal.

Update

05/16/2025, 03:09am EDT

05/16/2025, 03:09am EDT

The vendor found the source of the problem and is implementing a fix.

Update

05/16/2025, 03:45am EDT

05/16/2025, 03:45am EDT

The vendor implemented a fix. Functionality has returned back to normal. We will post another update as soon as we get a confirmation of deployment completion from the vendor.

Resolved

05/16/2025, 05:42am EDT

05/16/2025, 05:42am EDT

As of 5:42 AM Eastern US Time, our vendor confirmed that the fix was completed and services were restored. We will post a root cause when it is obtained.   This incident is closed.