[Quickbase EU Status] Notice: Service Not Unavailable (Unplanned) - Down Time

Incident
05/19/2025, 03:04pm EDT

[Quickbase EU Status] Notice: Service Not Unavailable (Unplanned) - Down Time

Status: closed
Start: 05/19/2025, 02:39pm EDT
End: 05/19/2025, 03:04pm EDT
Duration: 25 minutes
Affected Components:
Quickbase Service - EU Region Quickbase Audit Logs - EU Region Quickbase Billing - EU Region Quickbase Pipelines - EU Region Quickbase RESTful APIs - EU Region Quickbase Sync - EU Region Quickbase Webhooks - EU Region
Update

05/19/2025, 02:39pm EDT

05/19/2025, 02:39pm EDT

NOTE:  This notice is for the EU instance of the Quickbase platform and only applies to customer who use that instance.  This incident is not impacting the US Instance of the Quickbase platform.  Quickbase US and Quickbase EU are completely separate instances of the platform.

Between 2:39 PM and 3:04 PM Eastern US Time, the Quickbase EU platform was unavailable.

We are actively investigating the root cause and will update this incident once we have it.

Resolved

05/19/2025, 03:04pm EDT

05/19/2025, 03:04pm EDT

As of 3:04 PM Eastern US Time, the Quickbase EU platform is working properly again.  We will provide a root cause once we have it.

This incident is closed.