[Quickbase EU Status] Notice: Service Functionality Degraded (Unplanned)
[Quickbase EU Status] Notice: Service Functionality Degraded (Unplanned)
06/08/2025, 12:53am EDT
06/08/2025, 12:53am EDT
Starting at about 12:53 AM Eastern US Time, Pipelines performance in Quickbase EU may be slow and dashboards may fail to load. We are actively investigating.
06/08/2025, 02:30am EDT
06/08/2025, 02:30am EDT
We are continuing to investigate the issue with Pipelines in Quickbase EU. We do not yet have a root cause. We will provide an update within 1 hour.
06/08/2025, 03:15am EDT
06/08/2025, 03:15am EDT
We are working with our cloud service provider to troubleshoot the issue with Pipelines in Quickbase EU. We believe the root cause is a problem on the cloud service provider's network. We will provide an update within 1 hour.
06/08/2025, 04:25am EDT
06/08/2025, 04:25am EDT
Our cloud service provider is continuing to inspect the underlying compute resources supporting Pipelines in Quickbase EU. We do not yet have a root cause. We will provide an update within 1 hour.
06/08/2025, 05:20am EDT
06/08/2025, 05:20am EDT
Our cloud service provider is continuing to inspect the underlying compute resources supporting Pipelines in Quickbase EU. We do not yet have a root cause. We will provide an update within 1 hour.
06/08/2025, 06:00am EDT
06/08/2025, 06:00am EDT
This issue has been very difficult and we still do not have a root cause. Our cloud hosting provider is escalating to other teams in an effort to determine what is wrong. We do not expect to have any further information on the root cause for several hours. We will provide an update within 4 hours.
06/08/2025, 10:00am EDT
06/08/2025, 10:00am EDT
No solution has been found yet. We are continuing to investigate along with our cloud hosting provider. We will provide an update within 4 hours.
06/08/2025, 11:40am EDT
06/08/2025, 11:40am EDT
No solution has been found yet. We are continuing to investigate along with our cloud hosting provider. We will provide an update within 3 hours.
06/08/2025, 02:00pm EDT
06/08/2025, 02:00pm EDT
As of 2:00 PM Eastern US Time, our cloud service provider has identified the problem and is working on a fix that will correct the Pipelines problem in Quickbase EU. They indicated a temporary fix could come as soon as 1 hour from now but are not highly confident. We will provide an update either when our cloud provider gives us their next update, or within 4 hours, whichever comes first.
06/08/2025, 05:08pm EDT
06/08/2025, 05:08pm EDT
As of 5:00 PM Eastern US Time, our cloud service provider continues
working on a fix that will correct the Pipelines problem in Quickbase EU.
We will provide an update either when our cloud provider gives us their next
update, or within 4 hours, whichever comes first.
06/08/2025, 06:32pm EDT
06/08/2025, 06:32pm EDT
Our cloud service provider has confirmed that a fix has been deployed. As of 3:50 PM Eastern US Time, our monitoring confirms that the Pipelines Dashboard has returned to normal and Pipeline runs are no longer delayed.
This incident is closed.