[Quickbase US Status] Notice: Service Functionality Degraded (Unplanned)

Incident

08/14/2025, 10:00am EDT

[Quickbase US Status] Notice: Service Functionality Degraded (Unplanned)

Status: closed

Start: 08/10/2025, 09:00am EDT

End: 08/14/2025, 10:00am EDT

Duration: 4 days 1 hour

Affected Components:

Quickbase Service - US Region Quickbase Pipelines - US Region

Update

08/10/2025, 09:00am EDT

We are aware that some customers are experiencing rate-limiting errors when using Pipelines with QuickBooks. Our team is actively investigating the issue in collaboration with Intuit. We will share an update as soon as more information becomes available.

While investigating this issue, we have determined that it began around 9:00 AM Eastern US Time on Sunday, August 10. It has become increasingly more impactful during the course of this week.

Update

08/14/2025, 09:25am EDT

Starting at 9:25 AM Eastern US Time, we are seeing a reduction in rate-limiting errors. We are continuing to monitor the situation but impacted customers should check their QuickBooks pipelines to determine if they are working successfully.

Resolved

08/14/2025, 10:00am EDT

As of 10:00 AM Eastern US Time, QuickBooks pipelines are working properly.

This incident is closed.

We will post a root cause once we have it.