[Quickbase US Status] Notice: Service Unavailable (Unplanned) - Down Time

Incident

07/24/2026, 08:30am EDT

[Quickbase US Status] Notice: Service Unavailable (Unplanned) - Down Time

Status: closed

Start: 07/24/2026, 06:55am EDT

End: 07/24/2026, 07:12am EDT

Duration: 17 minutes

Affected Components:

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Extensions - US Region Quickbase Fastfield - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region

Update

07/24/2026, 06:55am EDT

Between 6:55 AM and 7:12 AM Eastern US Time, the Quickbase US platform was unavailable. As of 7:12 AM Eastern US Time, the Quickbase US platform is operating normally.

Resolved

07/24/2026, 07:12am EDT

As of 7:12 AM Eastern US Time, the Quickbase US platform is operating normally. We are actively investigating the cause and will post a root cause once we have it.

This incident is closed.

Root Cause

07/24/2026, 08:30am EDT

The preliminary root cause is a regional Internet outage in the Western Unites States, or a localized Internet outage in or around the hosting facility in which the Quickbase US platform is actively located. We are awaiting further updates from our hosting partner.

As a reminder, to ensure the availability of the US instance of the Quickbase platform, Quickbase hosts the platform in two geographically diverse locations; Ohio (USA) and Oregon (USA). Quickbase US can run actively in only one location at a time with the other location running in standby mode. Since June 6, 2026, Quickbase US has been active in our Oregon location, which is in the Western United States. This outage was too short to trigger a switch to our Ohio location.

You can read more about how we ensure the availability of Quickbase US in our Trust Center .