[Quickbase Status] Notice: Service Functionality Degraded (Unplanned) - No Down Time

Incident
09/04/2026, 10:26am EDT

[Quickbase Status] Notice: Service Functionality Degraded (Unplanned) - No Down Time

Status: closed
Start: 09/04/2026, 02:45am EDT
End: 09/04/2026, 10:26am EDT
Duration: 7 hours 41 minutes
Affected Components:
Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Extensions - US Region Quickbase Fastfield - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
Update

09/04/2026, 02:45am EDT

09/04/2026, 02:45am EDT

Starting around 2:45 AM Eastern US Time, we are seeing an increase in delayed emails sent from the Quickbase platform to any Microsoft O365 email provider recipient. 

We are currently investigating this incident and will provide an update as soon as we have one.

Update

09/04/2026, 09:39am EDT

09/04/2026, 09:39am EDT

As of 9:39 AM Eastern US Time, we are still actively investigating this incident and will provide an update as soon as we have more information.

Resolved

09/04/2026, 10:26am EDT

09/04/2026, 10:26am EDT

Microsoft has confirmed the delay was caused by an issue within their Office 365 email infrastructure, which affected delivery to O365 recipients broadly and was not specific to email sent from the Quickbase platform. Microsoft implemented a fix on their end, and we confirmed delivery returned to normal as of 8:40 AM Eastern.

This incident is closed.