[Quickbase US Status] Notice: Service Functionality Degraded (Unplanned) - No Down Time

Incident
09/11/2026, 09:12am EDT

[Quickbase US Status] Notice: Service Functionality Degraded (Unplanned) - No Down Time

Status: closed
Start: 09/08/2026, 02:00pm EDT
End: 09/08/2026, 06:00pm EDT
Duration: 4 hours
Affected Components:
Quickbase Service - US Region Quickbase Pipelines - US Region
Update

09/08/2026, 02:00pm EDT

09/08/2026, 02:00pm EDT

Starting around 2:00 PM Eastern US Time, we are seeing an increase in delay in Pipelines building and execution. 

We are investigating vendor latency and will provide more information as soon as we have it.

Resolved

09/08/2026, 06:00pm EDT

09/08/2026, 06:00pm EDT

The vendor latency has been resolved and all systems are back to normal operations.

Root Cause

09/11/2026, 09:12am EDT

09/11/2026, 09:12am EDT

The degradation was caused by a downstream issue at our platform provider, not by Quickbase. They experienced an internal service disruption in their us-central1 region that affected the infrastructure Quickbase relies on to boot and run instances. The disruption caused the slower scaling and execution times customers saw with Pipelines usage.