Normal
Normal
Informational
Investigating
Monitoring
Identified
Performance issues
Service disruption
Scheduled maintenance

Total uptime for the last 90 days

TOTAL UPTIME FOR THE LAST 90 DAYS
100.00%
Normal

Recent Uptime

Day Date Uptime
Tuesday December 16 100.00%
Monday December 15 100.00%
Sunday December 14 100.00%
Saturday December 13 100.00%
Friday December 12 100.00%
Thursday December 11 100.00%
Wednesday December 10 100.00%

In Progress or Future Maintenance

Quickbase Service - EU Region Quickbase Pipelines - EU Region
01/13/2026, 05:00am EST
[upcoming]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, January 13, 2026, between 5:00 AM and 6:00 AM Eastern US Time.

Quickbase Service - US Region Quickbase Pipelines - US Region
01/13/2026, 04:00am EST
[upcoming]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, January 13, 2026, between 4:00 AM and 5:00 AM Eastern US Time.

Quickbase Service - EU Region Quickbase Audit Logs - EU Region Quickbase Billing - EU Region Quickbase Pipelines - EU Region Quickbase Platform Analytics - EU Region Quickbase RESTful APIs - EU Region Quickbase Sync - EU Region Quickbase Webhooks - EU Region
12/18/2025, 02:00pm EST
[upcoming]

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team has fixed an issue in Admin Console Connected (ACC) Users tables that was limiting the number of records returned for certain realms.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Thursday, December 18, 2025, between 2:00 PM and 3:00 PM Eastern US Time.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
12/17/2025, 11:00pm EST
[upcoming]

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team has fixed an issue in Admin Console Connected (ACC) Users tables that was limiting the number of records returned for certain realms.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Wednesday, December 17, 2025, between 11:00 PM and 12:30 AM Eastern US Time.

Dec 17
Dec 16
Dec 15
Dec 14
Dec 13
Dec 12
Dec 11
Quickbase Service - US Region
Quickbase Service - EU Region
Quickbase Community
Quickbase Company Website
Quickbase Help
Quickbase Support Portal
Quickbase University

Recent Posts

Quickbase Service - EU Region Quickbase Pipelines - EU Region
01/13/2026, 05:00am EST
[upcoming]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, January 13, 2026, between 5:00 AM and 6:00 AM Eastern US Time.

Quickbase Service - US Region Quickbase Pipelines - US Region
01/13/2026, 04:00am EST
[upcoming]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, January 13, 2026, between 4:00 AM and 5:00 AM Eastern US Time.

Quickbase Service - EU Region Quickbase Audit Logs - EU Region Quickbase Billing - EU Region Quickbase Pipelines - EU Region Quickbase Platform Analytics - EU Region Quickbase RESTful APIs - EU Region Quickbase Sync - EU Region Quickbase Webhooks - EU Region
12/18/2025, 02:00pm EST
[upcoming]

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team has fixed an issue in Admin Console Connected (ACC) Users tables that was limiting the number of records returned for certain realms.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Thursday, December 18, 2025, between 2:00 PM and 3:00 PM Eastern US Time.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
12/17/2025, 11:00pm EST
[upcoming]

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team has fixed an issue in Admin Console Connected (ACC) Users tables that was limiting the number of records returned for certain realms.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Wednesday, December 17, 2025, between 11:00 PM and 12:30 AM Eastern US Time.

Quickbase Service - US Region Quickbase Sync - US Region
12/16/2025, 07:25pm EST

Starting at 7:25 PM Eastern US Time, we are experiencing issues with the Box Connection for Sync. This is actively being investigated and worked on by Box.com.  We will post another update once performance has returned to normal.

12/16/2025, 10:42pm EST

Box has released a fix. We continue to monitor. 

12/16/2025, 11:31pm EST

Functionality has returned back to normal.

Quickbase Service - US Region Quickbase Sync - US Region
12/16/2025, 09:00am EST

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Tuesday, December 16, 2025, between 9:00 AM and 10:00 AM Eastern US Time.

12/16/2025, 09:10am EST

This incident is closed.

Quickbase Service - EU Region Quickbase Sync - EU Region
12/16/2025, 09:00am EST

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Tuesday, December 16, 2025, between 9:00 AM and 10:00 AM Eastern US Time.

12/16/2025, 09:24am EST

This incident is closed.

Quickbase Service - EU Region Quickbase Audit Logs - EU Region Quickbase Billing - EU Region Quickbase Pipelines - EU Region Quickbase Platform Analytics - EU Region Quickbase RESTful APIs - EU Region Quickbase Sync - EU Region Quickbase Webhooks - EU Region
12/15/2025, 02:00pm EST

Our journey to improve Quickbase and your product experience continues. The Quickbase team will be performing planned maintenance to upgrade the Quickbase platform. We do not expect any disruption to the Quickbase platform as we make these improvements. For more information on the enhancements and bug fixes in this upgrade, check out the release notes.

This maintenance window will be: Monday, December 15, 2025 between 2:00 PM and 3:00 PM Eastern US Time.

12/15/2025, 02:46pm EST

This incident is closed.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
12/14/2025, 09:30am EST

Our journey to improve Quickbase and your product experience continues. The Quickbase team will be performing planned maintenance to upgrade the Quickbase platform. We do not expect any disruption to the Quickbase platform as we make these improvements. For more information on the enhancements and bug fixes in this upgrade, check out the release notes.

This maintenance window will be: Sunday, December 14, 2025 between 9:30 AM and 11:30 AM Eastern US Time.

12/14/2025, 10:25am EST

This incident is closed.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
12/12/2025, 11:10pm EST

The Quickbase team will be performing planned maintenance to move the primary node in the database server cluster supporting the Quickbase US platform. 

During this maintenance window, there will be a short period where requests will be slower than normal, but we do not expect any disruption to the Quickbase platform.

This maintenance window will be: Friday, December 12, 2025, between 11:10 PM and 12:10 AM Eastern US Time.

12/13/2025, 12:02am EST

This incident is closed.

Quickbase Service - US Region Quickbase Sync - US Region
12/09/2025, 11:00am EST

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Tuesday, December 9, 2025, between 11:00 AM and 12:00 PM Eastern US Time.

12/09/2025, 11:12am EST

This incident is closed. 

Quickbase Service - EU Region Quickbase Sync - EU Region
12/09/2025, 11:00am EST

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Tuesday, December 9, 2025, between 11:00 AM and 12:00 PM Eastern US Time.

12/09/2025, 11:32am EST

This incident is closed. 

Quickbase Service - EU Region Quickbase Pipelines - EU Region
12/09/2025, 05:00am EST

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, December 9, 2025, between 5:00 AM and 6:00 AM Eastern US Time.

12/09/2025, 06:00am EST

This incident is closed.

Quickbase Service - US Region Quickbase Pipelines - US Region
12/09/2025, 04:00am EST

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, December 9, 2025, between 4:00 AM and 5:00 AM Eastern US Time.

12/09/2025, 05:00am EST

This incident is closed.

12/05/2025, 03:50am EST

Between 3:50 AM and 4:12 AM Eastern US Time, Quickbase Company Website (www.quickbase.com) was unavailable. We are investigating the reason for this.

12/05/2025, 04:12am EST

As of 4:12 AM, Quickbase Company Website is available. Will provide root cause.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
12/04/2025, 05:00pm EST

Starting on Thursday, December 4, at about 5:00 PM Eastern US Time, Quickbase has received various reports from customers of intermittent issues when making API requests to the Quickbase platform.  We are actively investigating this issue.  This service page posting was created at 4:10 PM Eastern US Time on Friday, December 5.

We will provide an update by 8:00 PM Eastern US Time on Friday, December 5.

12/05/2025, 06:00pm EST

We have reproduced the issue and it appears to be related to clients using the header named "transfer-encoding: chunked".  The problem is likely isolated to the following situations:

  • API requests from a server-side utility (not a browser)
  • API requests using the Quickbase XML API (not the JSON RESTful API)
  • API requests with large payloads (or those including files)

The  "transfer-encoding: chunked"  header is commonly used in applications with Node.js using the HTTPS library.

We've confirmed that Quickbase has not changed any software or infrastructure that is directly within our control, that may have led to this issue.  We've also confirmed that we received no notice of any related changes from any of our service providers with infrastructure that sits in front of the Quickbase platform.  We are now contacting those service providers to report our findings and ask them if they've made any undocumented changes that may have altered how the  "transfer-encoding: chunked"  header is being handled.  We will evaluate any responses they provide that may help resolve this issue.

We will update this post when we have additional information from our service providers.

12/05/2025, 09:21pm EST

As of 9:21 PM Eastern US Time, the issue is resolved.  One of our service providers made a configuration change on December 4 at 5:52 PM Eastern US Time.  We do not yet know the reason they made that configuration change but they are a major service provider and regularly make changes to their infrastructure that they do not communicate.  That is common practice for every SaaS provider, including Quickbase.  In any event, once we were able to reproduce the issue, and determine what was happening, and rule out all infrastructure and software that Quickbase controls, we were able to give our service providers the necessary technical information for them to research if they had made a change that negatively impacted Quickbase.  One of the providers replied that they suspected one of their changes may have caused the problem for Quickbase, and they reverted that change at 9:20 PM Eastern US Time.  Within one minute, we confirmed, via our logs, that the errors had stopped.

We will provide more information on the root cause of this issue, once our service provider responds with more details.

This incident is closed.

12/05/2025, 10:30pm EST

The preliminary root cause is that one of our service providers, Cloudflare, deployed a software change on December 4, that changed the structure of specific types of API requests for the Quickbase platform (listed above in this incident).  Once we were able to isoldate and reproduce the problem, and reported it to Cloudflare, they rolled back the software change they had made which immediately fixed our problem.  Their initial response is that there is a software defect in that deployment.  Their engineering team will investigate and they've committed to providing us with more information on the root cause by mid-late next week.

Quickbase Service - EU Region Quickbase Audit Logs - EU Region Quickbase Billing - EU Region Quickbase Pipelines - EU Region Quickbase Platform Analytics - EU Region Quickbase RESTful APIs - EU Region Quickbase Sync - EU Region Quickbase Webhooks - EU Region
12/04/2025, 02:00pm EST

Ensuring your data is always available takes planning and action. It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform. We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Thursday, December 4, 2025, between 2:00 PM and 3:00 PM Eastern US Time.

12/04/2025, 02:26pm EST

This incident is closed.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
12/03/2025, 11:00pm EST

Ensuring your data is always available takes planning and action. It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform. We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Wednesday, December 3, 2025, between 11:00 PM and 12:30 AM Eastern US Time.

12/03/2025, 11:39pm EST

This incident is closed.

Quickbase Service - EU Region Quickbase Audit Logs - EU Region Quickbase Billing - EU Region Quickbase Pipelines - EU Region Quickbase Platform Analytics - EU Region Quickbase RESTful APIs - EU Region Quickbase Sync - EU Region Quickbase Webhooks - EU Region
12/03/2025, 02:00pm EST

The Quickbase team will be performing maintenance to update the infrastructure that handles the EU Instance of the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Wednesday, December 3, 2025, between 2:00 PM and 4:00 PM Eastern US Time.

12/03/2025, 03:40pm EST

This incident is closed.

Quickbase Service - EU Region Quickbase Pipelines - EU Region
12/03/2025, 05:00am EST

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Wednesday, December 3, 2025, between 5:00 AM and 6:00 AM Eastern US Time.

12/03/2025, 06:00am EST

This incident is closed.

Quickbase Service - US Region Quickbase Pipelines - US Region
12/03/2025, 04:00am EST

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Wednesday, December 3, 2025, between 4:00 AM and 5:00 AM Eastern US Time.

12/03/2025, 05:00am EST

This incident is closed.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
12/03/2025, 01:00am EST

The Quickbase team will be performing maintenance Wednesday, December 3, between 1:00 AM and 2:00 AM Eastern US Time to restart a component service of the Quickbase load balancer supporting the Quickbase US platform. 

During this one hour maintenance window, there will be a 5 minute period where 4 specific actions will either result in an error or the actions will be slower than normal.  We cannot predict the exact point within the maintenance window when the 5 minutes of degraded functionality will occur.  If you encounter issues with any of these 4 actions during the maintenance window, please wait at least 5 minutes and try again.

  • Accessing an application, or a table within the application, that is NOT already loaded prior to the 5 minute period.
  • Cloning an application.
  • Copying a table within an application.
  • Importing records into an application that has a relationship with another application.
12/03/2025, 02:00am EST

The 5 minute period of degraded functionality was between 1:09:50 AM and 1:14:50 AM  Eastern US Time.

This incident is closed.

Quickbase Service - EU Region Quickbase Audit Logs - EU Region Quickbase Billing - EU Region Quickbase Pipelines - EU Region Quickbase Platform Analytics - EU Region Quickbase RESTful APIs - EU Region Quickbase Sync - EU Region Quickbase Webhooks - EU Region
12/02/2025, 01:00pm EST

The Quickbase team will be performing maintenance Tuesday, December 2, between 1:00 PM and 2:00 PM Eastern US Time to restart a component service of the Quickbase load balancer supporting the Quickbase EU platform. 

During this one hour maintenance window, there will be a 5 minute period where 4 specific actions will either result in an error or the actions will be slower than normal.  We cannot predict the exact point within the maintenance window when the 5 minutes of degraded functionality will occur.  If you encounter issues with any of these 4 actions during the maintenance window, please wait at least 5 minutes and try again.

  • Accessing an application, or a table within the application, that is NOT already loaded prior to the 5 minute period.
  • Cloning an application.
  • Copying a table within an application.
  • Importing records into an application that has a relationship with another application.
12/02/2025, 02:00pm EST

The 5 minute period of degraded functionality was between 1:18:50 PM and 1:23:50 PM  Eastern US Time.

This incident is closed.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
12/01/2025, 12:15am EST

Since about 12:15 AM Eastern US Time on Monday, December 1, some Quickbase US customers who use free e-mail services from providers including Apple (e.g., icloud.com, me.com), Microsoft (e.g., outlook.com, live.com, hotmail.com, msn.com), and Yahoo (yahoo.com) are not receiving e-mail generated by the Quickbase US platform, or that e-mail is being delayed.  This is because the e-mail servers used by the Quickbase US platform have been designated by Apple, Microsoft, and Yahoo as a source of spam for users of their free e-mail services.

The majority of Quickbase US customers do not use these free e-mail services and hence are not impacted by this issue.

We apologize for the negative impact this issue is having on some customers and doing everything we can to resolve it.

The spam designation occurred as a result of a bad actor compromising the platform user login of one Quickbase customer and then using the compromised user account to generate multiple variations of a malicious e-mail that was sent from the Quickbase US platform thousands of times.  As with all e-mail from the Quickbase platform, the sender address was notify@quickbase.com.

The vast majority of the e-mails appear to have been sent to e-mail addresses that the bad actor likely harvested from other sources and are not the e-mail addresses of Quickbase customers.  However, Quickbase customers who do use the free e-mail services are being impacted as a result of the e-mail providers seeing all the spam e-mail coming from the Quickbase US platform to their various e-mail services and those providers blocking or delaying all e-mail from Quickbase, not just the spam e-mails.

We have worked with the compromised customer to secure their account, and no malicious e-mails have been sent since 9:00 PM Eastern US Time on Monday, December 1.  Nonetheless, the impact continues due to how major providers of free e-mail services manage spam.

The variations of the malicious e-mail had one of the following 5 subject lines:

  • "DisneyPinnacle: Your Exclusive NFT Mint Is Ready"
  • "Your Disney Pinnacle × Quickbase Mint Is Ready!"
  • "ThailandPost : Tracking Number 47****03TH Reported Date# 30.11.2025"
  • "ThailandPost : 47****03TH"
  • "ThailandPost : Tracking Number 47****03TH"

We've found that the e-mail providers have blocked more than just e-mails coming from notify@quickbase.com.  They are also blocking or delaying e-mail from the following Quickbase e-mail addresses:

  • corpsales@quickbase.com 
  • support@quickbase.com
  • university@quickbase.com
  • builderprogram@quickbase.com

We are actively working with our e-mail delivery vendor to get Apple, Microsoft, and Yahoo to remove the blocks on our e-mail.  We hope that will occur on Wednesday but we have no ability to hasten the process they follow for evaluating e-mail servers they believe are sources of spam.

We are taking steps to more quickly detect and stop any future attempts to send malicious e-mails via the Quickbase platform.  Although the bad actor in this case used a sophisticated approach to circumvent our existing controls, we've already identified ways to better defend ourselves, some of which have already been implemented and others we intend to implement in the days ahead.

We will update this post as we get more information on our requests to these free e-mail providers, or as we see the successful deliverability of Quickbase US platform e-mail change.

12/03/2025, 11:00am EST

As of 4:00 AM Eastern US Time, Microsoft is no longer blocking e-mail from Quickbase.  We are continuing to work with our e-mail delivery vendor to get Apple and Yahoo to remove the blocks on our e-mail.

12/05/2025, 03:00pm EST

As of 12:50 PM Eastern US Time, Apple is no longer blocking e-mail from Quickbase.  We are continuing to work with our e-mail delivery vendor to get Yahoo to remove the blocks on our e-mail.

12/10/2025, 09:40pm EST

As of 9:40 PM Eastern US time, Yahoo is no longer blocking or rate limiting e-mail from Quickbase.

12/10/2025, 09:45pm EST

As of 9:40 PM Eastern US Time, e-mail delivery from the Quickbase US platform to major free e-mail services has returned to normal.

This incident is closed.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
11/26/2025, 01:00am EST

The Quickbase team will be performing maintenance Wednesday, November 26, between 1:00 AM and 2:00 AM Eastern US Time to restart a component service of the Quickbase load balancer supporting the Quickbase US platform. 

During this one hour maintenance window, there will be a 5 minute period where 4 specific actions will either result in an error or the actions will be slower than normal.  We cannot predict the exact point within the maintenance window when the 5 minutes of degraded functionality will occur.  If you encounter issues with any of these 4 actions during the maintenance window, please wait at least 5 minutes and try again.

  • Accessing an application, or a table within the application, that is NOT already loaded prior to the 5 minute period.
  • Cloning an application.
  • Copying a table within an application.
  • Importing records into an application that has a relationship with another application.
11/26/2025, 02:00am EST

The 5 minute period of degraded functionality was between 1:47:58 AM and 1:52:50 AM  Eastern US Time.

This incident is closed.

Quickbase Service - EU Region Quickbase Audit Logs - EU Region Quickbase Billing - EU Region Quickbase Pipelines - EU Region Quickbase Platform Analytics - EU Region Quickbase RESTful APIs - EU Region Quickbase Sync - EU Region Quickbase Webhooks - EU Region
11/25/2025, 01:00pm EST

The Quickbase team will be performing maintenance Tuesday, November 25, between 1:00 PM and 2:00 PM Eastern US Time to restart a component service of the Quickbase load balancer supporting the Quickbase EU platform. 

During this one hour maintenance window, there will be a 5 minute period where 4 specific actions will either result in an error or the actions will be slower than normal.  We cannot predict the exact point within the maintenance window when the 5 minutes of degraded functionality will occur.  If you encounter issues with any of these 4 actions during the maintenance window, please wait at least 5 minutes and try again.

  • Accessing an application, or a table within the application, that is NOT already loaded prior to the 5 minute period.
  • Cloning an application.
  • Copying a table within an application.
  • Importing records into an application that has a relationship with another application.
11/25/2025, 02:00pm EST

The 5 minute period of degraded functionality was between 1:15:11 PM and 1:20:11 PM Eastern US Time.

This incident is closed.

Quickbase Service - EU Region Quickbase Pipelines - EU Region
11/25/2025, 05:00am EST

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, November 25, 2025, between 5:00 AM and 6:00 AM Eastern US Time.

11/25/2025, 06:00am EST

This incident is closed.

Quickbase Service - US Region Quickbase Pipelines - US Region
11/25/2025, 04:00am EST

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, November 25, 2025, between 4:00 AM and 5:00 AM Eastern US Time.

11/25/2025, 05:00am EST

The release has been extended with 30min. We will update as soon as it is completed.

11/25/2025, 05:30am EST

This incident is closed.

Quickbase Service - EU Region Quickbase Audit Logs - EU Region Quickbase Billing - EU Region Quickbase Pipelines - EU Region Quickbase Platform Analytics - EU Region Quickbase RESTful APIs - EU Region Quickbase Sync - EU Region Quickbase Webhooks - EU Region
11/20/2025, 02:00pm EST

Ensuring your data is always available takes planning and action. It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform. We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Thursday, November 20, 2025, between 2:00 PM and 3:00 PM Eastern US Time.

11/20/2025, 02:37pm EST

This incident is closed.

Quickbase Service - US Region Quickbase Service - EU Region Quickbase Billing - US Region Quickbase Billing - EU Region
11/20/2025, 11:00am EST

Quickbase uses a partner named Billing Platform to provide some billing related information and functionality for the Quickbase platform.  We will be executing planned maintenance to update the platform.  During this maintenance, customers using either the US or EU instance of the Quickbase platform may be unable to use the "Manage Billing" button on the Admin Console page to successfully log into the billing platform. 


This maintenance window will be: Thursday, November 20, 2025, between 11:00 AM and 12:00 PM Eastern US Time.

11/20/2025, 11:30am EST

This incident is closed.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
11/19/2025, 11:00pm EST

Ensuring your data is always available takes planning and action. It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform. We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Wednesday, November 19, 2025, between 11:00 PM and 12:30 AM Eastern US Time.

11/19/2025, 11:59pm EST

This incident is closed.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
11/19/2025, 08:00pm EST

The Quickbase Team will be updating our public SAML certificate at 8 PM Eastern US Time on Wednesday, November 19, 2025.  Quickbase users that have their accounts configured with SAML and have also uploaded our public certificate to their IdP will need to upload our new public certificate at this time.  More information, including the new public certificate bundle, can be found in our Community Post here.

11/19/2025, 08:10pm EST

The new public SAML certificate is updated and active.

This incident is closed.

Quickbase Service - EU Region Quickbase Audit Logs - EU Region Quickbase Billing - EU Region Quickbase Pipelines - EU Region Quickbase Platform Analytics - EU Region Quickbase RESTful APIs - EU Region Quickbase Sync - EU Region Quickbase Webhooks - EU Region
11/17/2025, 02:00pm EST

Our journey to improve Quickbase and your product experience continues. The Quickbase team will be performing planned maintenance to upgrade the Quickbase platform. We do not expect any disruption to the Quickbase platform as we make these improvements. For more information on the enhancements and bug fixes in this upgrade, check out the release notes.

This maintenance window will be: Monday, November 17, 2025 between 2:00 PM and 3:00 PM Eastern US Time.


11/17/2025, 02:38pm EST

This incident is closed.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
11/16/2025, 09:30am EST

Our journey to improve Quickbase and your product experience continues. The Quickbase team will be performing planned maintenance to upgrade the Quickbase platform. We do not expect any disruption to the Quickbase platform as we make these improvements. For more information on the enhancements and bug fixes in this upgrade, check out the release notes.

This maintenance window will be: Sunday, November 16, 2025 between 9:30 AM and 11:30 AM Eastern US Time.

11/16/2025, 10:24am EST

This incident is closed.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
11/16/2025, 07:30am EST

The Quickbase team will be performing planned maintenance to upgrade an internal database used to track customer accounts.  As part of the scheduled maintenance, the following will be intermittently unavailable:

  • Accessing and connecting to FastField from Quickbase
  • Account Summary Usage Tiles
  • Account Summary’s Explore Quickbase functionality

This maintenance window will be: Sunday, November 16, 2025 between 7:30 AM and 9:30 AM Eastern US Time.

11/16/2025, 09:28am EST

This incident is closed.

Quickbase Service - US Region Quickbase Service - EU Region Quickbase Billing - US Region Quickbase Billing - EU Region
11/14/2025, 10:00pm EST

Quickbase uses a partner named Billing Platform to provide some billing related information and functionality for the Quickbase platform.  Billing Platform will be executing planned maintenance to update their platform.  During this maintenance, customers using either the US or EU instance of the Quickbase platform will be unable to use the "Manage Billing" button on the Admin Console page.  This includes the ability to pay an invoice.

This maintenance window will be: Friday, November 14, 2025, between 10:00 PM and 4:00 AM Eastern US Time.

11/15/2025, 04:00am EST

This incident is closed.

Quickbase Service - US Region Quickbase Sync - US Region
11/13/2025, 09:00am EST

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Thursday, November 13, 2025, between 9:00 AM and 10:00 PM Eastern US Time.

11/13/2025, 09:19am EST

This incident is closed.

Quickbase Service - EU Region Quickbase Sync - EU Region
11/13/2025, 09:00am EST

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Thursday, November 13, 2025, between 9:00 AM and 10:00 PM Eastern US Time.

11/13/2025, 09:34am EST

This incident is closed.

Quickbase Service - EU Region Quickbase Audit Logs - EU Region Quickbase Billing - EU Region Quickbase Pipelines - EU Region Quickbase Platform Analytics - EU Region Quickbase RESTful APIs - EU Region Quickbase Sync - EU Region Quickbase Webhooks - EU Region
11/12/2025, 02:00pm EST

Ensuring your data is always available takes planning and action. It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform. We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Wednesday, November 12, 2025, between 2:00 PM and 3:00 PM Eastern US Time.

11/12/2025, 02:38pm EST

This incident is closed.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
11/11/2025, 11:00pm EST

Ensuring your data is always available takes planning and action. It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform. We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Tuesday, November 11, 2025, between 11:00 PM and 12:30 AM Eastern US Time.

11/12/2025, 12:03am EST

This incident is closed.

Quickbase Service - EU Region Quickbase Pipelines - EU Region
11/11/2025, 05:00am EST

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, November 11, 2025, between 5:00 AM and 6:00 AM Eastern US Time.

11/11/2025, 06:00am EST

This incident is closed.

Quickbase Service - US Region Quickbase Pipelines - US Region
11/11/2025, 04:00am EST

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, November 11, 2025, between 4:00 AM and 5:00 AM Eastern US Time.

11/11/2025, 05:00am EST

The release has been extended with 30min. We will update as soon as is completed.

11/11/2025, 05:30am EST

This incident is closed.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
11/10/2025, 01:00am EST

The Quickbase team will be performing maintenance Monday, November 10, between 1:00 AM and 2:00 AM Eastern US Time to restart a component service of the Quickbase load balancer supporting the Quickbase US platform. 

During this one hour maintenance window, there will be a 5 minute period where 4 specific actions will either result in an error or the actions will be slower than normal.  We cannot predict the exact point within the maintenance window when the 5 minutes of degraded functionality will occur.  If you encounter issues with any of these 4 actions during the maintenance window, please wait at least 5 minutes and try again.

  • Accessing an application, or a table within the application, that is NOT already loaded prior to the 5 minute period.
  • Cloning an application.
  • Copying a table within an application.
  • Importing records into an application that has a relationship with another application.
11/10/2025, 02:00am EST

The 5 minute period of degraded functionality was between 1:37:23 AM and 1:42:22 AM Eastern US Time.

This incident is closed.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
11/07/2025, 09:10pm EST

The Quickbase team will be performing planned maintenance to restart the secondary node in the database server cluster supporting the Quickbase US platform.

We do not expect any disruption to the Quickbase US platform as we conduct this maintenance.

This maintenance window will be: Friday, November 7, 2025, between 9:10 PM and 10:00 PM Eastern US Time.

11/07/2025, 10:00pm EST

This incident is closed.

Quickbase Service - EU Region Quickbase Audit Logs - EU Region Quickbase Billing - EU Region Quickbase Pipelines - EU Region Quickbase Platform Analytics - EU Region Quickbase RESTful APIs - EU Region Quickbase Sync - EU Region Quickbase Webhooks - EU Region
11/07/2025, 07:10pm EST

NOTE:  This maintenance is for the EU instance of the Quickbase platform and only applies to customers who use that instance.  This maintenance will not impact the US Instance of the Quickbase platform.  Quickbase US and Quickbase EU are completely separate instances of the platform.

In order to ensure the availability of the EU instance of the Quickbase platform, Quickbase hosts the platform in two geographically diverse locations; Germany and Ireland.  Quickbase EU can run actively in only one location at a time with the other location running in standby mode.  We periodically need to switch between the two locations as part of our normal disaster recovery plan validation process.  Switching between locations allows us to ensure that Quickbase’s disaster recovery plan is tested and working properly should there ever be a real disaster.  You can read more about how we ensure the availability of Quickbase EU in our Trust Center.

Since May 16, 2025, Quickbase EU has been active in our Ireland location.  On Friday, November 7, 2025, between 7:10 PM and 9:00 PM Eastern US Time, we plan to switch Quickbase EU to be active in the Germany location.  We plan to continue to run the active instance in Germany for several months.  The Quickbase EU platform instances in both locations are always identical so there will be no change in Quickbase function or performance.

There is nothing customers need to do aside from maintaining awareness of the planned down time associated with the location switch.

Quickbase EU will be unavailable during this maintenance.

This maintenance window will be: Friday, November 7, 2025, between 7:10 PM and 9:00 PM Eastern US Time.

11/07/2025, 07:50pm EST

Our apologies for the delay in communicating the completion of this maintenance.  Quickbase EU was available as of 7:35 PM Eastern US Time on Friday, November 7.  Performance is typically slower than normal for a few minutes following a location switch.  As of 7:50 PM Eastern US Time, Quickbase EU performance returned to normal.

This incident is closed.

Quickbase Service - EU Region Quickbase Audit Logs - EU Region Quickbase Billing - EU Region Quickbase Pipelines - EU Region Quickbase Platform Analytics - EU Region Quickbase RESTful APIs - EU Region Quickbase Sync - EU Region Quickbase Webhooks - EU Region
11/06/2025, 02:00pm EST

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Thursday, November 6, 2025, between 2:00 PM and 3:00 PM Eastern US Time.

11/06/2025, 02:38pm EST

This incident is closed.

Quickbase Service - EU Region Quickbase Audit Logs - EU Region Quickbase Billing - EU Region Quickbase Pipelines - EU Region Quickbase Platform Analytics - EU Region Quickbase RESTful APIs - EU Region Quickbase Sync - EU Region Quickbase Webhooks - EU Region
11/06/2025, 12:30pm EST

The Quickbase team will be performing maintenance Thursday, November 6, between 12:30 PM and 1:30 PM Eastern US Time to restart a component service of the Quickbase load balancer supporting the Quickbase EU platform. 

During this one hour maintenance window, there will be a 5 minute period where 4 specific actions will either result in an error or the actions will be slower than normal.  We cannot predict the exact point within the maintenance window when the 5 minutes of degraded functionality will occur.  If you encounter issues with any of these 4 actions during the maintenance window, please wait at least 5 minutes and try again.

  • Accessing an application, or a table within the application, that is NOT already loaded prior to the 5 minute period.
  • Cloning an application.
  • Copying a table within an application.
  • Importing records into an application that has a relationship with another application.
11/06/2025, 01:30pm EST

The 5 minute period of degraded functionality was between 12:56:26 PM and 1:01:31 PM Eastern US Time.

This incident is closed.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
11/05/2025, 11:00pm EST

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Wednesday, November 5, 2025, between 11:00 PM and 12:30 AM Eastern US Time.

11/05/2025, 11:57pm EST

This incident is closed.

Quickbase Service - EU Region Quickbase Audit Logs - EU Region Quickbase Billing - EU Region Quickbase Pipelines - EU Region Quickbase Platform Analytics - EU Region Quickbase RESTful APIs - EU Region Quickbase Sync - EU Region Quickbase Webhooks - EU Region
10/30/2025, 02:00pm EDT

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Thursday, October 30, 2025, between 2:00 PM and 3:00 PM Eastern US Time.

10/30/2025, 03:08pm EDT

This incident is closed.

Quickbase Service - EU Region Quickbase Sync - EU Region
10/30/2025, 11:00am EDT

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Thursday, October 30, 2025, between 11:00 AM and 11:30 AM Eastern US Time.

10/30/2025, 11:32am EDT

This incident is closed.